Trusted Agent profile · London

Benham and Reeves Canary Wharf reviews in London

4.6

★★★★★ Excellent

627 reviews across 2 platforms

Unit 1 Blake House, Admirals Way, Canary Wharf, London, E14 9UJ

Part of Benham and Reeves, see every office.

Benham and Reeves's office in London, at Unit 1 Blake House, is rated 4.6 out of 5 across 627 reviews on two platforms, including 202 Google reviews rated 4.7. See how it compares with other estate agents in London.

Google logo

4.7 / 5

202

Reviews on Google

This office

Trustpilot logo

425

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Thank you for Tan Pham's excellent service.

Jeff · 11 June 2022

Agent replied · 11 June 2024

Thank you Jeff, we appreciate the five star rating and are glad you found the service excellent at our Canary Wharf branch. kind regards, Emily Taylor, B&R

4/5

Trustpilot

thanks of all team,

thanks of all team,always available and kind

Paolo · 30 March 2022

Agent replied · 10 June 2024

Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R

5/5

Google

The agent (Lonnie) was really friendly and helpful.PositiveResponsiveness, Professionalism

Erzsebet · 24 August 2021

Agent replied · 11 June 2024

Thank you very much for your feedback and five star rating, we appreciate it! best regards, Emily Taylor, B&R

5/5

Google

Fantastic advice and always had time for me (and my many silly questions)

Bambo · 11 June 2020

Agent replied · 11 June 2024

Thanks Bambo for your review and feedback, I think you dealt with a couple of our branches and have found the service consistent which is really good for us, as a company, to see. Kind regards, Emily Taylor, B&R

1/5

Trustpilot

Would Avoid

My sad experience dictated that they care for their wallet more than customer's satisfaction.

Vas · 15 June 2019

Agent replied · 11 June 2024

Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R

5/5

Trustpilot

Good experience

Praveen · 16 October 2026

Agent replied · 19 October 2026

Hi Praveen, thanks for sharing a five star rating here and for your feedback, we're very glad you've had such a good service experience with Benham & Reeves. Thanks for your custom. - Ruth, B&R

5/5

Google

Excellent agency. Positive experience with Lonnie and Maria.

Badr · 11 June 2020

Agent replied · 11 June 2024

Thanks Badr, it is really kind of you to take time to provide such positive feedback and give our Canary Wharf lettings team a five star service rating which has encouraged them alot. Best regards, Emily Taylor, B&R

5/5

Trustpilot

Rent a flat in North London

Rent a flat in North London, straight forward no problem!

Steph · 5 December 2018

Agent replied · 11 June 2024

Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R

5/5

Trustpilot

Excellent service from Benham & Reeves.

Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.

Darren · 30 October 2023

4/5

Trustpilot

Responsive team

Responsive team, quick, effective, responsive

Jim · 23 October 2020

Agent replied · 10 June 2024

Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R

4/5

Trustpilot

Responsive

Responsive, reliable and professional.

Boejono · 31 October 2020

Agent replied · 10 June 2024

Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R

1/5

Google

Very bad experience checking out.

Jason · 12 June 2019

Agent replied · 11 June 2024

Sorry we didnt meet your expections, sometimes the check-out is beyond our control but thank you for bringing this to our attention.

5/5

Google

Very friendly and helpful staff, prompt and efficient. The apartment was not properly cleaned when I went into the property, but as soon as I informed them they sent a cleaning team and a handyman that fixed the kitchen extractor.

Federico · 12 June 2016

5/5

Trustpilot

professional

very professional for each step letting agent: Francesca Moralis

Zhiqiang · 18 October 2023

5/5

Trustpilot

very efficient

work very well done

Xuejia · 28 July 2026

Agent replied · 24 September 2026

Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom. - Emily, B&R

5/5

Google

Moving to another country and apartment hunting in a strange city can be painful, but Monica from Benham and Reeves made our lives so much easier. She is professional, friendly and very thoughtful.

Nadiamls · 12 June 2016

5/5

Trustpilot

Great suppprt

Terry · 11 May 2026

Agent replied · 7 June 2026

Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

Yoshi Tsuji

Great experience

Johnson · 9 May 2026

Agent replied · 7 June 2026

Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom. - Ruth, B&R

1/5

Google

Terrible disorganisation from George. Never showed up for the viewing! No email. No phone call. No text! Left me in the cold and wasted half of my day!

Colin · 12 June 2019

5/5

Trustpilot

Great Service..

Rating only, no written review.

Sri · 2 April 2026

Agent replied · 7 June 2026

Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom. - Ruth, B&R

5/5

Trustpilot

Excellent services

Fook · 29 January 2026

Agent replied · 24 February 2026

Hi Fook, thanks for sharing a five star rating here, we're very pleased to hear you've found the service excellent. Thanks for your custom. - Emily, B&R

5/5

Trustpilot

Very good!Timely

红浪 · 27 January 2026

Agent replied · 23 August 2024

Thank you for your kind comment, we are pleased you are finding the service good and timely! Thanks for your custom with Benham and Reeves. - Ruth, B&R

5/5

Trustpilot

Very Good Service and Helpful

Rating only, no written review.

Lau · 22 January 2026

4/5

Google

The staff is friendly, prompt and efficient. They are quite accommodating to our requests. Will go back to them again in future!

Trop · 13 June 2015

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Benham and Reeves's Google reviewsLeave Benham and Reeves a review

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