5/5
Thank you for Tan Pham's excellent service.
Agent replied · 11 June 2024
Thank you Jeff, we appreciate the five star rating and are glad you found the service excellent at our Canary Wharf branch. kind regards, Emily Taylor, B&R

Trusted Agent profile · London
★★★★★
627 reviews across 2 platforms
Unit 1 Blake House, Admirals Way, Canary Wharf, London, E14 9UJ
Part of Benham and Reeves, see every office.
Benham and Reeves's office in London, at Unit 1 Blake House, is rated 4.6 out of 5 across 627 reviews on two platforms, including 202 Google reviews rated 4.7. See how it compares with other estate agents in London.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
Thank you for Tan Pham's excellent service.
Thank you Jeff, we appreciate the five star rating and are glad you found the service excellent at our Canary Wharf branch. kind regards, Emily Taylor, B&R
4/5
thanks of all team,
thanks of all team,always available and kind
Thank you Paolo, we appreciate your lovely feedback shared here with the community.- Emily, B&R
5/5
The agent (Lonnie) was really friendly and helpful.PositiveResponsiveness, Professionalism
Thank you very much for your feedback and five star rating, we appreciate it! best regards, Emily Taylor, B&R
5/5
Fantastic advice and always had time for me (and my many silly questions)
Thanks Bambo for your review and feedback, I think you dealt with a couple of our branches and have found the service consistent which is really good for us, as a company, to see. Kind regards, Emily Taylor, B&R
1/5
Would Avoid
My sad experience dictated that they care for their wallet more than customer's satisfaction.
Hi Seymour, we are quite new to Trustpilot and trying to respond to all reviews here. I am very sorry to read your comment and wondered if you could please email me with little more information about what happenend so I can investigate it. We do take all comments seriously and hope to learn from them. If you can email info@benhams.com Thanks, Emily Taylor, B&R
5/5
Good experience
Hi Praveen, thanks for sharing a five star rating here and for your feedback, we're very glad you've had such a good service experience with Benham & Reeves. Thanks for your custom. - Ruth, B&R
5/5
Excellent agency. Positive experience with Lonnie and Maria.
Thanks Badr, it is really kind of you to take time to provide such positive feedback and give our Canary Wharf lettings team a five star service rating which has encouraged them alot. Best regards, Emily Taylor, B&R
5/5
Rent a flat in North London
Rent a flat in North London, straight forward no problem!
Hi Steph, we are quite new to Trustpilot hence the delay in saying thanks very much for your review and comment, really good to hear you had a good experience. Kind regards, Emily, B&R
5/5
Excellent service from Benham & Reeves.
Excellent service from Lisa-Jane. Impressive attention to detail. Made the whole process hassle-free.
4/5
Responsive team
Responsive team, quick, effective, responsive
Hi Jimmy, thanks for your positive feedback which is appreciated. We note the 4 stars which sounds like we could have done a little bit better somewhere along the line. If you can email me with details of your experience to info@benhams.com I would like to look at what we could have done better.Thank you, Emily Taylor, B&R
4/5
Responsive
Responsive, reliable and professional.
Thank you very much for your feedback, we appreciate it. Best regards, Emily Taylor, B&R
1/5
Very bad experience checking out.
Sorry we didnt meet your expections, sometimes the check-out is beyond our control but thank you for bringing this to our attention.
5/5
Very friendly and helpful staff, prompt and efficient. The apartment was not properly cleaned when I went into the property, but as soon as I informed them they sent a cleaning team and a handyman that fixed the kitchen extractor.
5/5
professional
very professional for each step letting agent: Francesca Moralis
5/5
very efficient
work very well done
Hi Xuejia, thanks for sharing a five star rating here for Benham and Reeves, we are glad you find the service very efficient. Thank you for your continued custom. - Emily, B&R
5/5
Moving to another country and apartment hunting in a strange city can be painful, but Monica from Benham and Reeves made our lives so much easier. She is professional, friendly and very thoughtful.
5/5
Great suppprt
Hi Terry, many thanks for sharing a five star rating here. We're pleased to hear you are recieivng great support from us, thanks for your custom with Benham and Reeves. - Ruth, B&R
5/5
Yoshi Tsuji
Great experience
Hi Johnson, thanks for sharing a five star rating for the lettings expertise you've had from Yoshi who heads up our Corporate Services Japan Desk. We are glad you've had such a great experience. Thanks for your custom. - Ruth, B&R
1/5
Terrible disorganisation from George. Never showed up for the viewing! No email. No phone call. No text! Left me in the cold and wasted half of my day!
5/5
Great Service..
Rating only, no written review.
Hi Sri, thank you very much, we are glad to hear this! Thanks for your custom. - Ruth, B&R
5/5
Excellent services
Hi Fook, thanks for sharing a five star rating here, we're very pleased to hear you've found the service excellent. Thanks for your custom. - Emily, B&R
5/5
Very good!Timely
Thank you for your kind comment, we are pleased you are finding the service good and timely! Thanks for your custom with Benham and Reeves. - Ruth, B&R
5/5
Very Good Service and Helpful
Rating only, no written review.
4/5
The staff is friendly, prompt and efficient. They are quite accommodating to our requests. Will go back to them again in future!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Benham and Reeves Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.