Trusted Agent profile · London
★★★★★
1,259 reviews across 2 platforms
105 St. Johns Wood Terrace, London, NW8 6PL
Behr and Butchoff's office in London, at 105 St. Johns Wood Terrace, is rated 4.5 out of 5 across 1,259 reviews on two platforms, including 203 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleCalled and got David, who was amazingly helpful. Also happy to see how they supported the NHS by putting up rainbow art in-place of property ads on their office windows during the lockdowns :). Just awesome.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotPoor service
Poor and unprofessional service
We are sorry to see your review, thank you providing us with your email address and telephone number to investigate - unfortunately neither of those details match any of our records. Would you be happy to email social@chestertons.com with more information on what happened so we can investigate internally? Thank you
1/5
TrustpilotWorst real estate agency
Worst real estate agency I've had to dealt with. Countless issues from day 1 until the very last day. They miss their appointments, don't pick up the phone, never call back, totally unhelpful all the time.
5/5
TrustpilotMy experience with Tamara at…
My experience with Tamara at Chestersons SW has been brilliant. She is always on hand to answer our questions and had given us brilliant advice. I would recommend to all my friends.
5/5
TrustpilotBoth the Chelsea and Kensington offices…
Both the Chelsea and Kensington offices have been very helpful and professional in assisting renting out our residential properties. They give good advice and I feel we arrive at good solutions together.
1/5
TrustpilotABSOLUTELY UNPROFESSIONAL
ABSOLUTELY UNPROFESSIONAL. FAILED TO DELIVER ON GIVING THE KEYS TO MYSELF (THE BUYER), ON THE COMPLETION DATE.ABSOLUTELY DISRESPECTFUL BEHAVIOUR, AND THEY JUST BLAMED THE OWNER FOR IT.DO NOT WORK WITH THESE PEOPLE, THEY ARE REALLY REALLY UNPROFESSIONAL!!!!
5/5
GoogleAmazing job from Charlotte W and the team. Really happy with the work they put in to rent my property in such trying times. Well done, and thank you.
1/5
TrustpilotUnhelpful and irresponsive.
Unhelpful and irresponsive.Had a bad experience with this agency: quite demanding when it comes to terms and payments but very inefficient when it comes to answering queries and solving problems. Do not recommend!
5/5
TrustpilotI have been with chesterton for 8 years
Profressional team always commincating with effieceny. I count on them always and they do not fail which makes it easy to get my new tenants in the door.
5/5
TrustpilotJulia from the Islington office was…
Julia from the Islington office was excellent. Despite all of the stress of lockdown and a virtual viewing she was really helpful and the process went very smoothly. Thank you, very efficient.
5/5
GoogleNina ……. Professional, knowledgeable and beautiful. The complete package 👍 …
5/5
GoogleWanted to highlight a what a great process this has been with Andrew Z, who has offered a very personal and efficient touch to finding our flat!
5/5
GoogleExcellent service. I would especially thank Mr Kurt Steinmetz, senior negotiator. He was very attentive and always ready to go an extra mile to meet our demands.
5/5
GoogleWe had the best experience with Kurt. He tirelessly helped us, was super proactive. Honestly an incredible asset to the team. Thank you for all the help!
5/5
TrustpilotI have been dealing with Camillo for…
I have been dealing with Camillo for the past years on the letting of our flat in Battersea and found him very helpful, pleasant and professional.
5/5
GoogleReally enjoyed the work and attention I received from Chesterton St John’s Wood, especially from Aaqib, who seems to be a very professional and thoughtful agent. I’d definitely recommend this agency to others.
5/5
GoogleHad a great experience working together with Andrew who helped to find a flat, was very professional, responsive and always tried to accommodate our requests
5/5
TrustpilotI have been working Tamara Price at…
I have been working Tamara Price at Chesterons Southwest. She has been very helpful in helping me find a flat. Great to work with!
5/5
GoogleWould be absolutely lost without the incredible team! What fantastic service, I would recommend to absolutely anyone and will be straight back whenever I next move. Special shoutout to the always wonderful Eliza!
5/5
GooglePierce did extremely well managing what should have been a simple process but hindered by incompetent conveyancing. He coordinated and kept all parties on track despite this.PositiveProfessionalism
1/5
TrustpilotA director threatened me with legal…
A director threatened me with legal action after I called them out for valuing my property 10% under the market value, never seen such a lack of professionalism.
5/5
GoogleExcellent service, responsive, responsible and well organised. I would recommend to my friends without hesitation. To be trusted.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleVery professional & efficient. Appreciate their assistance in securing me a Flat for rental. Highly recommended!PositiveProfessionalism
5/5
GoogleI was able to work with Leo at Chestersons and he was amazing! The follow through is impeccable and he will always accommodate in terms of budget and specs.
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