Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleExtremely professional and helpful. I had the pleasure of working with Gabrielle on the lettings side. Would highly recommend.
Mouna · 13 June 2021
Agent replied · 12 June 2024
Hello Mouna,
Thank your for your review this afternoon, we're happy to hear that Gabrielle assisted you in your recent letting and that you would recommend us. We strive to provide the best service possible for all our clients, so we appreciate this feedback from you. Should you need any future assistance, please reach out to Gabrielle and the rest of the team at St John's Wood!
Wishing you all the best!
★★★★★ 1/5
TrustpilotPoor communications, high fees
Very large teams with poor communication between property managers, accounts, tenancy agreements etc as various tasks of lettings are subdivided and given to different members of staff and teams to process. In general I have found that no one takes responsibility, and getting to the right person to sort simple things out for lettings becomes very tedious.
KS · 28 August 2019
★★★★★ 5/5
TrustpilotGreat experience selling our flat with…
Great experience selling our flat with Rae, knowledgeable and professional. Would definitely recommend.
Kylie · 12 May 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave such a great review!
★★★★★ 5/5
GoogleLeonardo made looking for an apartment efficient and enjoyable.
Alon · 14 June 2019
★★★★★ 4/5
TrustpilotPositive experience with Chesterston’s…
Positive experience with Chesterston’s Pimlico. Nishaad very professional, patient, informative, friendly, quick in responding.
Erika · 14 February 2022
Agent replied · 12 June 2024
Thank you for sharing Erika!
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, highly recommend
Mustaq · 22 March 2023
Agent replied · 12 June 2024
Hi Mustaq, Thank you for taking the time to leave this review. Glad our team could offer an excellent service!
★★★★★ 5/5
TrustpilotChesterton are a very good outfit and…
Chesterton are a very good outfit and always handle my lettings in a professional manner
Giles · 10 November 2021
Agent replied · 12 June 2024
Thank you for the five-star review
★★★★★ 5/5
TrustpilotProfessionals
Professional, efficient and friendly service. Kurt Steinmetz from the NW8 branch was great. Highly recommended.
GC · 9 November 2021
Agent replied · 12 June 2024
Thank you for taking the time to review your experience, we are thrilled to read that you would recommend us
★★★★★ 4/5
TrustpilotVery efficient marketing and letting…
Very efficient marketing and letting service, multiple offers within 24 hours.
Social · 23 May 2022
Agent replied · 12 June 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotAmazing experience with Mitch
Amazing experience with Mitch, he’s the right balance of funny and professional
Nicholson · 6 April 2022
Agent replied · 12 June 2024
Thank you for your review!
★★★★★ 5/5
TrustpilotVery good experience
Very good experience, quick and efficient
Jeremy · 21 November 2022
Agent replied · 12 June 2024
Glad to hear it Jeremy! If you need any further assistance, please do not hesitate to get in touch again. Best wishes!
★★★★★ 5/5
TrustpilotMillie Brandon
Millie Brandon, was a great help with renting.
AntR · 21 August 2022
Agent replied · 12 June 2024
Thank you!
★★★★★ 5/5
TrustpilotSeamless
Seamless, professional and informative. Made the hassle of flat searching in London seem quite enjoyable!
Harry · 18 August 2021
Agent replied · 12 June 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotGreat experience
Great experience, considered advice and delivered above expectations
Jamie · 23 June 2022
Agent replied · 12 June 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotReally responsive and friendly
Really responsive and friendly. Very helpful on lots of queries i've had
Anthony · 11 November 2021
Agent replied · 12 June 2024
Thank you Anthony!
★★★★★ 1/5
TrustpilotNot responsive
Not responsive, impossible to organise a viewing.
Arsenii · 20 July 2022
Agent replied · 12 June 2024
Thank you for getting in touch Arsenii. We are really sorry to hear of your experience with Chestertons.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
★★★★★ 4/5
TrustpilotNishaad helped us find a flat very…
Nishaad helped us find a flat very quickly! Great service.
Leah · 28 February 2022
Agent replied · 12 June 2024
Thank you for sharing Leah!
★★★★★ 5/5
GoogleLeonardo quickly understood the type of property I was after as well as various other limitations I had. He managed to arrange an excellent property for me and I was able to move in within a week of making an agreement. He was patient throughout and explained the various parts of the process thoroughly.
Oli · 14 June 2018
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, great communication and fast turn around time. Would definitely recommend them.
Linda · 6 July 2021
Agent replied · 12 June 2024
Thanks so much for the review!
★★★★★ 5/5
TrustpilotThe team at the Tower bridge office is…
The team at the Tower bridge office is great. Very helpful........
Faiq · 10 November 2021
Agent replied · 12 June 2024
Thank you for the five-star review!
★★★★★ 5/5
TrustpilotI experienced enthusiasm
I experienced enthusiasm, kindness, compassion and empathy when dealing with Mr Walters.
Elisabeth · 18 August 2021
Agent replied · 12 June 2024
Thank you for the 5 star review!
★★★★★ 5/5
TrustpilotAmazing treat from the staff
Amazing treat from the staff, everything done quick and efficiently. Truly recommend them.
Bruno · 3 June 2021
Agent replied · 12 June 2024
Thank you for the five star review!
★★★★★ 5/5
TrustpilotExcellent service and communication
Excellent service and communication. Bravo
Mark · 26 July 2022
Agent replied · 12 June 2024
Thank you Mark!
★★★★★ 1/5
GoogleI had a viewing with Pierce Cooper-smith Behr& Butchoff yesterday, and he was extremely rude to start with. He in fact had the audacity to ask me why I came for a viewing.
Shocking! . Strongly discourage viewings with him or this company, unless you would like to get your day ruined!
Dinushan · 14 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
