Trusted Agent profile · London
★★★★★
1,287 reviews across 2 platforms
105 St. Johns Wood Terrace, London, NW8 6PL
Behr and Butchoff's office in London, at 105 St. Johns Wood Terrace, is rated 4.6 out of 5 across 1,287 reviews on two platforms, including 230 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Behr and Butchoff hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotProperty management is POOR
Property management is POOR. We were SOLD a flat with 0 blinds, broken washing machine - neither are fixed months later. Paying 5k per month - embarrassing service!
Hi Jennifer, we're sorry to see you have left this review. In order for us to look into this further, we have sent a request via Trustpilot for more details. Please do send these over as soon as possible so we can investigate this for you.
5/5
GoogleAmazing. It is one of the best agency I've dealt with so far. They are so professional. Nina was a great agent. She was helpful and helped me to finish all paper works in less than a week. I really recommend Behr & Butchoff
5/5
TrustpilotWe enquired about rental properties
We enquired about rental properties by through the St. John’s Wood office, and spoke with Millie Brandon. We werent able to settle on a property that day, but her knowledge of the properties and area was outstanding, and really gave us confidence to get in contact again shortly.
Thank you for the wonderful review
5/5
TrustpilotJessica Leone
Jessica LeoneJessica has been extremely helpful and efficient and is always available for us.Our experience has been fab and we are very relaxed knowing that she is liasing with our tenants on our behalf.
Hi Jenny, thank you for your kind words about Jessica. We really appreciate your feedback and letting us manage your property. Best wishes!
5/5
TrustpilotPreya Nair
Preya manages a property that I have an interest in and is friendly, helpful and responsive at all times. She does an excellent job, in my opinion, of balancing the needs of tenants and landlord.
Thank you for your review Caroline! Preya will be happy to hear this feedback. Should you need any further help, please do get in touch. Best wishes!
5/5
TrustpilotAlways a pleasure to deal with them
Always a pleasure to deal with them, great service and speedy response. It is so refreshing to deal with a company who truly understands service and to be so helpful, over and beyond frankly!
Thank you Ninai, we're so glad to hear you had a positive experience with us. If you need anything else, please do get in touch!
4/5
GoogleIrina Ayala's comprehensive understanding makes her management of our flat reassuringly effective in dealing with maintenance, personalities and the prevention of problems. We are grateful for her wise counsel and responsiveness to our interests and those of our tenants.
Hi Richard, Thanks for taking the time to leave this great review about Irina. It's fantastic to hear how she's able to provide such an exceptional service with the management of your flat. We wish you all the best, and please don't hesitate to get in touch if you need anything else.
5/5
TrustpilotAnca has always been a pleasure to deal…
Anca has always been a pleasure to deal with, professionally and supportive. A very charming lady and an asset to your team.
Hi Melvin.Thank you for writing a review and sharing your experience with Anca. We are so glad she was professional and supportive.We really appreciate the support and wish you all the best.Kind regardsChestertons
5/5
GoogleDealt with Charlotte Wilkinson and she found me a replacement tenant within days, prior to the tenancy agreement expiry earlier this month. Very proactive and ever responsive. Always willing to help, much appreciated!
5/5
TrustpilotProfessional service throughout
Emily Moffatt provided a seamless service securing a high quality tenant for our clients' property. She was responsive, organised, readily available and displayed high professionalism when communicating with all sides of the transaction. It has been a real pleasure to work with her.
Hi Zoe, thank you for sharing such a lovely review! We're happy to hear that Emily secured you a great tenant for your property. Should you need any further assistance, we're only a phone call or email away. Best wishes!
5/5
TrustpilotFlat Viewing with Conor
Viewed a few flats with Conor - he was super helpful, great communication and very professional. Thank you.
Hi Mr Smith, thank you for sharing your experience with Conor. Wishing you all the best in your property search if you haven't found something already!
5/5
TrustpilotCamden office rental
Both Simon and Ryan couldn't have been more helpful in pushing things along and resolving any problems. Recommended!
Hi Neil, it's great to hear that Simon and Ryan were on hand to help. Best wishes!
5/5
TrustpilotExcellent service
Excellent service. Quick answers and concrete answers! I strongly recommend if you need to find a place in london
Thanks so much for the recommendation!
5/5
Trustpilotsmoking agent
i meet bobby in Greenwich, in a bar by the Cutty sark, friend introduced him to me as the fire stater of a letting agent , i gave him a shoot at letting my property and what a job he did , honest feed back and job done in 2 weeks .
Thank you for leaving us a review!
5/5
TrustpilotAmazing experience
Very professional lettings agency that help me a lot securing my new home especially with the precious help of Delphine that helped a lot making everything look easy. Thanks again and i am definitely recommending Chesterstons to anyone who’s looking for a stress-free experience. Cheers
Thank you, Zouhair. We are so glad to hear that Delphine made your experience stress-free! Wishing you all the best in your new home.
5/5
TrustpilotHelpful property consultant
Our property management consultant, Dan Midgley, has been a great help. Always quick to respond and recently went out of his way to solve a couple timely issues for us. Very much appreciated.
Thank you for the feedback Peter, it's great to see Dan was on hand to help with some recent issues. Feel free to get in touch again if you need anything!
5/5
TrustpilotGreat Customer Service
Sarah and Issy from the Fulham Road office were extra helpful and assisted us greatly in making the arrangements for letting our property. They have been always very prompt and efficient.Very good customer service thank you for all your help.Couldn't have done it without you.
Thanks so much for this glowing review Mimi, we're so pleased to hear that Sarah and Issy gave you such a great experience with us.
5/5
GoogleEven though it took 8 months to complete the deal, Pierce was very professional and helped out along the way. He kept me updated on the issues that were delaying the completion and worked diligently to get the deal over the line.
5/5
TrustpilotProfessional and smooth experience
Great experience and would recommend Rolland to assist you in your tenancy experience. Informative, keeps you updated and ensures to go the extra miles for you!Thank you we shall be using your service again in the future.
5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with them. They helped me finding a flat to rent in London trying to answer all my requests and not easy expectations The agent I was supported by, miss Cecilia, New King’s Road branch, was amazingly kind professional and helpful. Thank you
Thank you Antonella! We are so pleased to hear.
5/5
TrustpilotChesterton’s is an excellent agency
Chesterton’s is an excellent agency, Juliette in particular is an incredibly helpful estate agent, would highly reccomend.
Hi Max, thank you for the great review. We are so glad Juliette was helpful. Thank you so much for the recommendation, should you require any further assistance, we will be happy to help.
2/5
TrustpilotDisasterous experience over the last 2…
Following my recent review I had a chance to discuss with Tim , the manager who handled the situation professionally. We acknowlege that they used best efforts to ameliorate the matter and appreciate their review of our concern. Very well dealt with guys!
Hi Robert,We appreciate you leaving this review and take client dissatisfaction very seriously. Please be assured that we are looking into this for you and will have a response soon. We thank you for your patience.
5/5
TrustpilotGreat experience with the french…
Great experience with the french Juliette from chestertons, I would recommend for your property search again !
Hi Bens, thank you for the great review an kind words. We appreciate the support and should you require any further assistance, we will be happy to help.
5/5
TrustpilotThanks Tamara!
We have been looking tirelessly in the Clapham area and are able to make good opportunities out of a stressful market thanks to the help and guidance of Tamara Price. She has offered excellent advice for offers and is readily available for any prospective needs.
Thank you for sharing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Behr and Butchoff hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
