Trusted Agent profile · London
★★★★★
1,286 reviews across 2 platforms
105 St. Johns Wood Terrace, London, NW8 6PL
Behr and Butchoff's office in London, at 105 St. Johns Wood Terrace, is rated 4.6 out of 5 across 1,286 reviews on two platforms, including 230 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotProfessional service and a really good…
Professional service and a really good experience. Martins and his team helped us in the process.
Thank you for sharing Demetrio! Martins and the team are thrilled to hear this. Wishing you all the best for the future!
5/5
TrustpilotBradley is stand out
Bradley is stand out. To be honest I would have given 3 -3.5 stars but Bradley is a 5. He so goes above and beyond!
Your feedback is highly valuable to us! Thank you for taking the time to post a review.
5/5
TrustpilotZoe went above and beyond to help on a…
Zoe went above and beyond to help on a recent change of tenants. Great communication and can be relied on to get the job done.
Excellent! Thank you for the five star review.
5/5
TrustpilotI'm very happy that your agency did the…
I'm very happy that your agency did the best for me. I thank Cynthia, she is very active and professional, I thank her very much.
Thank you for sharing!
5/5
TrustpilotGary
Gary, Josh and the team did an amazing job finding me a tenant within 24hrs who moved in a week later
Thank you for sharing Dan!
5/5
TrustpilotGreat experience with Akikur Rahman and…
Great experience with Akikur Rahman and his team for getting me great new tenants especially following the aftermath of COVID.
Thank you for the 5 stars
5/5
TrustpilotTenancy agreement renewal
Excellent support by Niema Latif throughout the tenancy agreement renewal. Niema has kept me updated on every step of the process, sharing useful and timely updates every time. She has been instrumental in completing the renewal on time. Truly appreciated her professionalism and amazing support. Highly recommended
Hi,Thank you for taking the time to write such a great review. We are so glad Niema was helpful throughout the process. Thank you for renewing and best wishes.
5/5
TrustpilotStrongly recommend
Anda Simota was very helpful during the whole process, she always replied to our doubts very fast. Everything was easier thanks to her.
Thank you for the five-star review!
5/5
TrustpilotGreat customer service
The entire process was so seem less and smooth. Great service by Aiste and she took care of everything starting from arranging the viewing , negotiating, getting contract ready and so on.I would totally recommend to all friends and family over here in London to start using Chesterton services if they are not doing it already.
Hi Jayesh, thank you for your feedback. We're happy to read that Aiste was on hand throughout the process. Should you have any further queries, please do not hesitate to reach out to us. Best wishes!
5/5
TrustpilotNishaad was super helpful and polite…
Nishaad was super helpful and polite and provided amazing service when I was looking for a property to rent in Marylebone
Thank you for sharing your experience with us Bhavika!
5/5
TrustpilotRichie has been very helpful and…
Richie has been very helpful and reliable, and very nice to deal with:)
5/5
GoogleWe had Kurt Steinmetz to help us find the property who was absolutely amazing!! We wished to have found the property through him but we were too slow. He works around the clock and he is focused and knew exactly what we were after. Highly recommend this agent - I’ve NOT seen anyone like him in the agent community!! BIG THANK YOU for your effort and next time we will come find you!
Hello k park, Thank you for taking the time to leave such a glowing review. We have passed your comments on to Kurt, who is very pleased to have been able to assist you in your property search. If you do have any queries or need help looking for a future home, please do not hesitate to get in touch. Wishing you all the best!
5/5
TrustpilotGreat service
Great service, all very speedy and efficient. Olivia has been great, really friendly, helpful and generally a delight to deal with.
Thanks for sharing!
5/5
TrustpilotVery helpful
Rang up to ask some questions, Millie Brandon was very helpful in answering the questions/enquiries I had.
Thank you for your review !
5/5
TrustpilotKatherine Ma is simply amazing
Katherine Ma is simply amazing! She went above and beyond to make sure everything was perfect. Her professionalism, coupled with her warm and friendly demeanor, made working with her a pleasure. I can't recommend her enough
Hi Kejia, thank you for the great review. We are so glad Katherine Ma went above and beyond for you. If you ever need any further assistance, we will be happy to help.
5/5
TrustpilotEasy and stress free experience
Easy and stress free experience! Tamara Price (from Chestersons south west lettings) called me to say she had a property very new on the market and I was the first person to see it! She showed me around the property whilst being very honest and answering all the questions I had! Would highly recommend Tamara! :)
5/5
TrustpilotVery good experience with Wes Mohamed
Wes was proactive and very helpful. He has a terrific demeanour and shared insights on the overall market.
Thank you for the 5 stars!
5/5
TrustpilotGood experience with Chesterton of Putney
We were looking for a flat to rent for so long, and finally we managed to find one with Chesterton of Putney. We are really happy with their services, it was clear and straight forward. Our agent, Jess, was really patient with us and flexible. The communication was really easy and she answered really quickly which is highly appreciated. We got a good experience with them.
Thank you for sharing!
5/5
TrustpilotAngelina malinina South Kensington
Angelina malinina South KensingtonGreat property manager to work with, knows her stuff, able to understand & communicate well. We do a lot of maintenance jobs for her Landlords & work closely to keep them in their best shape.She’s a confident property manager who is able to deal with any situation.
Hi Benjamin, thank you for your positive feedback for Angelina and for working closely with us on various properties. Best wishes!
5/5
TrustpilotOne of your staff members Ollie Ennis…
One of your staff members Ollie Ennis took me for a viewing around two flats. He was extremely helpful, answering the queries I had while on the viewings, and also after the viewings when I contacted him, very impressed!
Hi Gracie,Thank you for taking the time to write a great review. We are so glad Ollie was helpful and answered any questions you had.We appreciate the support and wish you all the best.Kind regardsChestertons
5/5
TrustpilotGreat experience!!
Great experience!!! Excellent support at any time!!! good treatment and facilities to finalize the agreement, thanks Hugo Pires Wandsworth
Thank you for the 5 star review!
1/5
TrustpilotWorst agency to deal with!
Worst agency to deal with!They are completely unprofessional!!! They try to be nice before you sign the contract and afterwards they never get anything fixed and never call you back. I have been in the apartment for more than 2 months now and still they haven't fixed the issues I reported in the first week of moving in.I would really advice you don't rent with them!
Thank you for getting in touch Alaa. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
5/5
TrustpilotStav was great and extremely useful
Stav was great and extremely useful - he made what is meant to be a stressful process very seamless!
Thank you for your review. We are pleased to hear this!
5/5
TrustpilotSmooth process
Everything went smooth from the first contact till the contract signing. Nishaad guided us through and answered our questions quickly
Thank you for sharing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Behr and Butchoff London won awards at EA Masters in one year, most recently 2019.
EA Masters winner in one year: 2019.
EA Masters by year, 20192019 1 award EA Masters 2019 winners
Source: EA Masters winners lists, as published, linked by year.
Tell us what you need and we'll put you in touch. Behr and Butchoff hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Yes. Behr and Butchoff won Winner for Best Estate Agent Guide 2020 award winning agency, Lettings, North West London at EA Masters 2019.
