Trusted Agent profile
★★★★★
274 reviews across 2 platforms
9a, Pegler Square, London SE3 9FW
BC Properties's London office at 9a is rated 4.8 out of 5 across 274 reviews on two platforms, including 95 Google reviews rated 4.7. The 179 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotFiona
Fiona has been amazing, always helpful and professional. Any time we've needed help she has gotten us help right away. Definitely enjoy working with her.
Dear Matt, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotWould just like to thank Delhaney for…
Would just like to thank Delhaney for being super attentive and friendly when dealing with my maintenance issues, what a credit to the team ☺️
Dear Chelsea, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotThanks Paige
I just want to take a moment to sincerely thank Paige for her outstanding support and professionalism throughout my experience with the property management company.
Dear Yaser, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotAfter some really bad experiences in…
After some really bad experiences in the past with other letting agents, B&C have been brilliant during the 2 years we have been tenants. We recently had an issue with a leak and Michelle went above and beyond to make sure we got it sorted. Thanks so much
Dear Elliot, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleAn excellent organization to work with. They were patient, respectful and courteous. Mr Jack was very professional in handling my agreement with the landlord. Thank you guys!
Dear Israel, Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma
5/5
TrustpilotMichelle Anderson is amazing!
Michelle Anderson at B&C properties in Kidbrooke village in London is an absolute rockstar. She has been 24/7 available in the last 18 months where I've been renting a property from them. Any issues, however small have been fixed immediately. She is also super friendly and really nice to deal with. I'm about to rent a new bigger property and she has handled everything so professionally and gone over and above to make sure that everything ran smoothly and was stress free for all parties. In today's world, it's actually quite rare to find managers that care this much about their clients and I want to acknowledge that she is quite extraordinary. Recommend, recommend recommend!
we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
4/5
TrustpilotFiona Davey B&C
For a while now I have been in communication with Fiona Davey. She is kind and patient when dealing with time sensitive issues and is always helpful. Fiona balances professionalism and friendly chat during phone calls, she does her utmost to assist me as a renter. I always find her calm and understanding. Thank you!
Dear Sophie, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma
5/5
GoogleWe've been with B&C for over 3 years now. Always supportive and responsive to our and tenant requests. Thank you Tiffany, Michelle, Saskia and Jack.
Dear Mike, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotDelhaney was excellent
Delhaney was excellent, extremely helpful and efficient! She provided amazing customer service ☺️
Dear Courtney, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotDelhaney was very helpful and quick…
Delhaney was very helpful and quick response.
Dear Yan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotRecommended management company
I have had an excellent experience with this property management company. Their communication has been professional, prompt, and helpful throughout. A special mention goes to Fiona Davey, whose outstanding communication and responsiveness made every interaction smooth and stress free. Fiona consistently kept me informed and was always willing to assist with any queries. Highly recommended.
Dear Barry, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
GoogleHad a great experience securing my apartment through Daniel. From start to finish, he was professional, responsive, and genuinely helpful throughout the entire process. He kept me informed at every stage and made what is often a stressful experience feel smooth and straightforward. I only moved in yesterday, and everything went exactly as planned thanks to his support. Daniel truly stands out and highly recommended.
Dear Femi, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotProfessional support
I have been getting very good and reliable rental and payment supporting services from Fiona Davey from B&C all along. Recently, she has kindly and patiently followed up on settling all service bills for my apartment from the developer. All this hassle-free support is highly appreciated.
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma
5/5
Trustpilot“I moved into this property not long…
“I moved into this property not long ago, and there were several issues that needed fixing. Fiona, one of the managers at the management company, was absolutely top‑notch. She acted fast, communicated clearly, and saw everything through until it was fully sorted. Excellent service from her, a real credit to the team.”
Dear Leila, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleBeverly at B&C has been so helpful and accommodating with helping us arrange the tenancy for our new home - she is incredibly down to earth and friendly and not pushy like a lot of other agents. She took the time to listen to us and work with us to secure the perfect place for us. Highly recommend Beverly and B&C!
Dear Amy, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
5/5
GoogleExcellent service provided by B&C. Saskia is super helpful and efficient.
Dear Elle, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
TrustpilotI can trust Fiona
Fiona is the person helping me from the account team of BnC properties agency. She has been able to support me either resolving issues directly by herself or guide me to the responsible parties in her firm.
Dear Patrick, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleAs a new tenant I’ve contacted the property management team for assistance on a couple of occasions, and every time Fiona has been very helpful in attending to & resolving any issues we raise. Always professional, and responds in a timely …
5/5
GoogleWe had an outstanding experience working with this agency, and we’re especially grateful for Alan’s exceptional service. From the very first time he showed us the flat, Alan was professional, friendly, and incredibly helpful. He took the time to answer all our questions and made sure we fully understood every aspect of the property.
Dear Daniele, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleSaskia was extremely helpful & informative, thank you!
Dear Jahsiah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotWe currently rented a property at B&C…
We currently rented a property at B&C Properties and got assisted by Adele and Michelle. We couldn’t be more happy to be living a place where from The day 1 we felt so welcoming. The process of viewing and finalising the contract was fast and smooth. Within 4 day we were inside the apartment with so much welcoming. Thank you Adele and Michele. Best of Luck for your Ladies future
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotI would highly recommend B&C…
I would highly recommend B&C Properties. Michelle has been so helpful in finding my new place. She is very thorough in her work and remembers all the details that you need to know when moving which has meant the process was quick. One of the best estate agents that I’ve dealt with. Thanks again!
Dear Terry, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotFantastic experience
Fantastic experience from start to finish, couldn't recommend Tiffany and the rest of the staff at B&C properties enough! Go well and truly out of their way to make things easier for you!
Dear Curtis, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
5/5
TrustpilotFiona great to work with
Fiona has been phenomenal to work with. Any questions or concerns I have, she rapidly responded and resolved my issues. Truly grateful for her kind and supportive service.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
BC Properties's London office has 274 reviews across two platforms: 95 on Google, 179 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
BC Properties is rated 4.8 out of 5 across all 274 reviews, and 4.7 out of 5 on Google from 95 reviews, checked 9 October 2026.
BC Properties, 9a, Pegler Square, London SE3 9FW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.