2/5
TrustpilotUnprofessional..high fees?
They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.
Trusted Agent profile · London
Barnard Marcus Lettings London reviews
★★★★★
671 reviews across 2 platforms
279, Old Brompton Road, London, SW5 9JA
Barnard Marcus Lettings's office in London, at 279, is rated 3.1 out of 5 across 671 reviews on two platforms, including 192 Google reviews rated 4.6.
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Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleZuzanna from Barnard Marcus is very professional and helpful. We had constructive and helpful conversations and property viewing. Thank her for kind help and suggestions!PositiveResponsiveness, Professionalism
5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them
5/5
GoogleGreat service from Zuzzana followed the purchase all the way through with frequent updates
5/5
TrustpilotI sold my property in Furzedown through…
I sold my property in Furzedown through the Streatham branch. Glen and the rest of the team were great. With support from Ish, Siobhan and financial advice from Stephen I was well looked after. Thanks guys!
5/5
TrustpilotHelped me rent out my flat and found…
Helped me rent out my flat and found great tenants!
5/5
TrustpilotBrilliant customer service
Brilliant customer service, gave me everything I needed to know.
5/5
TrustpilotCovent Garden office.
Great service from start to finish. Very friendly and professional.
1/5
TrustpilotThe most unprofessional people
The most unprofessional people. I went for a viewing and no one turned up and neither they picked my call. Extremely disappointed.Never tely on them
5/5
GoogleFriendly, efficient and helpful service from Freddy and the rest of the team at Barnard Marcus. Just purchased and completed on a flat they were selling; their efforts behind the scenes helped enormously to push the sale through.
1/5
TrustpilotI had dealing with their North Finchley…
I had dealing with their North Finchley branch to let out my flat. The are very unprofessional and totally dishonest.
1/5
TrustpilotVery unprofessional staff
Very unprofessional staff. They don't reply. I contacted them few time about properties on the market. They took my detail but never called back. I dont wanna give them even one star.
5/5
TrustpilotExcellent friendly service
Excellent friendly service. Helpful and very knowledgeable. Would recommend.
5/5
TrustpilotThe lettings dept in the Surbiton…
The lettings dept in the Surbiton branch have consistently found good tenants for my flat over a number of years. There has never been a gap in rental.
5/5
GoogleHighly recommend Barnard Marcus Earls Court and their fantastic team. Professional & responsive, the team goes the extra mile to deliver great customer service.PositiveResponsiveness, Quality, Professionalism, Value
1/5
TrustpilotOne of the most stupidest agency ever
One of the most stupidest agency ever. With one of the most stupid stuff. I would not recommend
4/5
TrustpilotWe didn't end up going for the house…
We didn't end up going for the house Barnard Marcus was advertising but must say that customer service was wonderful with the two we did see Very positive
1/5
TrustpilotBad bad bad
Bad bad bad Buyers beware the auction special condition uploaded last minute with hidden fees wrote in words then numbers to confuse
5/5
GoogleI recommend working with Vicky and Zuzanna. They were proactive and professional in my buying process. Thank you.
5/5
GoogleMark & Simon have gone above and beyond to assist where ever possible through this whole process from viewing to completion. Would highly recommend.
1/5
TrustpilotThese guys don't even deserve a star
These guys don't even deserve a star. Terrible service and they will always try and find a way to leech money off you. Used them for a year, never again.
1/5
TrustpilotGood luck trying to get any kind of…
Good luck trying to get any kind of communication out of these people, or any kind of service in viewing properties if you don't use their brokerage services.
1/5
Trustpilotavoid these people
avoid these people. they overcharged me by £1176, although they admitted that they had overcharged me i am still trying to get my money back two months later
1/5
TrustpilotThe worst customer service ever
The worst customer service ever. Just trying to get rid of you with the “ill email you the details later”. And never do.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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