Trusted Agent profile · London
★★★★★
659 reviews across 2 platforms
279, Old Brompton Road, London, SW5 9JA
Barnard Marcus Lettings's office in London, at 279, is rated 3.0 out of 5 across 659 reviews on two platforms, including 181 Google reviews rated 4.6.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotNot sure if the estate agent wants to…
Not sure if the estate agent wants to sell the advertised properties. I called them twice to view two different properties. They say they will call back with details and nothing happens after that. Perplexed!!!
1/5
TrustpilotI can't put zero stars, but I should!
We did an offer, paying one week's rent, which hasn't been accepted. The negotiator told us that in 5 days we would have received our money back! 20 days after we are still here waiting for our money...
5/5
TrustpilotCovent Garden Branch
I looked at a property with Clio Oshea from Barnard Marcus from the Covent Garden branch. She was very helpful, professional and polite and was very efficient in responding to any queries I had. I would recommend this team.
1/5
TrustpilotVERY POOR SERVICE AND TREATMENT
Very poor service, Delays not responding your phone calls.If you would like to loose your deposit then you should use Barnard Marcus because they would not stick to your agreement with them and Marcus Barnard will cause you trouble and expenses .
4/5
TrustpilotSERVICE
I will like to recommend Barnard Marcus Team at 50 Addiscome Road Croydon Bledian Kelly Katrina and others were always very helpful, friendly and caring at all time during our sale of the property They are trustworthy
1/5
TrustpilotBe careful
Very poor service. Conveniently not updating that a tenant had vacated a property prior to auction. Adding a buyers fee in the legal documents for commercial property auctions.Be very careful with BM, they could very expensive for naive clients.
5/5
GoogleReally personable and professional service from start to end. By far the best estate agent in the area. Freddy really looked after us and we will be recommending him and his team to friends looking to buy or sell. Thanks guys!
1/5
TrustpilotTooting Branch
Such a poor service and you cannot reach anyone on the phone! We placed an offer for a house in Tooting and no one has got back after numerous emails and calls! Shocking and clearly their loss!
1/5
TrustpilotOne of the worst estate agencies to…
One of the worst estate agencies to ever do it. No care whatsoever for the tenants, just money-grabbers.
5/5
TrustpilotFantastic staff
Fantastic staff, great communication throughout the whole process. Would definitely use them again.
1/5
TrustpilotWish 0 star was an option
Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life
1/5
TrustpilotSpam post
Please ask your leaflet workers notTo ignore the no spam post signs!!
1/5
TrustpilotLied to us about the price of offer
Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!
2/5
TrustpilotUnprofessional..high fees?
They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.
5/5
GoogleZuzanna from Barnard Marcus is very professional and helpful. We had constructive and helpful conversations and property viewing. Thank her for kind help and suggestions!PositiveResponsiveness, Professionalism
5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them
5/5
GoogleGreat service from Zuzzana followed the purchase all the way through with frequent updates
5/5
TrustpilotI sold my property in Furzedown through…
I sold my property in Furzedown through the Streatham branch. Glen and the rest of the team were great. With support from Ish, Siobhan and financial advice from Stephen I was well looked after. Thanks guys!
5/5
TrustpilotHelped me rent out my flat and found…
Helped me rent out my flat and found great tenants!
5/5
TrustpilotBrilliant customer service
Brilliant customer service, gave me everything I needed to know.
5/5
TrustpilotCovent Garden office.
Great service from start to finish. Very friendly and professional.
1/5
TrustpilotThe most unprofessional people
The most unprofessional people. I went for a viewing and no one turned up and neither they picked my call. Extremely disappointed.Never tely on them
5/5
GoogleFriendly, efficient and helpful service from Freddy and the rest of the team at Barnard Marcus. Just purchased and completed on a flat they were selling; their efforts behind the scenes helped enormously to push the sale through.
1/5
TrustpilotI had dealing with their North Finchley…
I had dealing with their North Finchley branch to let out my flat. The are very unprofessional and totally dishonest.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
