Trusted Agent profile

Barnard Marcus Lettings reviews

3.2

★★★★★

754 reviews across 2 platforms

525, Garratt Lane, London SW18 4SR

Barnard Marcus Lettings's London office at 525 is rated 3.2 out of 5 across 754 reviews on two platforms, including 264 Google reviews rated 4.6. The 490 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

264

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

A huge thank you to Michael and team…

A huge thank you to Michael and team for all the hard work and dedication in helping us sell our flat. Michael put us at ease and gave us the confidence that we were in safe hands. Selling wasn’t straightforward, but Michael and Andrea was always there, supportive, reassuring, and ready to tackle every challenge head-on. What really stood out was the personal touch: the regular updates, the patience, and the genuine care throughout the process. It felt like we had someone who truly wanted the best for us, not just a quick sale. We’re so grateful for everything Michael and Team did and wouldn’t hesitate to recommend them to anyone looking to sell

Rosemary · 14 October 2025

5/5

Google

I recently just completed a move within the Earlsfield area. Lucky enough I found Barnard and Marcus Earlsfield, in particular Joe Bennett. Joe was extremely professional during the whole transactions helping us along the way. I’d throughly recommend Joe and the Team if you’re looking for a property in the Earlsfield area.

Toby · 25 August 2025

Agent replied · 24 September 2025

Thank you so much for your review! We are thrilled to hear that you had a positive experience with our team, especially Joe. We are committed to providing exceptional service throughout the entire moving process. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Great service at Ealing Branch

Everyone in the Ealing branch was extremely helpful and friendly especially Noah, who showed us many different properties and worked hard to find the properties that were of most interest to us. Even though we didn't go ahead with one of their properties I would recommend him to anyone and want to thank him for his hard work and kindness. 5/5 Service

Nicholas · 2 March 2026

5/5

Google

Massive thank you to Awwaaba Rodney-Wright for helping me and my housemate getting an house so we can continue to live in this beautiful city . She is always available to help and she such a fast prompt to support with the challenges that comes with getting a house. Forever grateful 🙏🏽 …

Cristiana · 26 July 2025

Agent replied · 24 September 2025

Hello Cristiana, Thank you so much for your wonderful 5* review! We're thrilled to hear that Awwaaba Rodney-Wright was able to assist you and your housemate in finding a home in the city. Your kind words and gratitude mean a lot to us. Best wishes, Lucy, Customer Relations Team

5/5

Trustpilot

I recently sold my house through…

I recently sold my house through Barnard Marcus in South Croydon. The first offer fell through at the eleventh hour, however the team was very helpful in getting us through this first disappointment and in swiftly marketing the property again to find a new buyer within a relatively short time of it being back on the market. Charlotte Williams was our main contact and her professional and empathetic approach to the sale process is to be highly commended. Aside from securing the completion of the sale, she kept us regularly informed of progress and responded swiftly to queries. She worked patiently with us to help us get through the stressful moments that surface from time to time through the process, as well as liaised with all parties such as the solicitors, surveyors and other agents to ensure the sale and purchase chain is completed as smoothly as possible. We are very pleased with the service provided by Barnard Marcus and a special thank you to Charlotte.

Lise · 10 September 2025

5/5

Google

We had a very successful & professional transition into a rented flat with Barnard Marcus. Our agent Awwaaba made the process go extremely smoothly and was very responsive throughout. Great experience, will prefer to work with them again in the future.

Jessica · 15 November 2025

Agent replied · 14 January 2026

Thank you for your positive review! We are thrilled to hear that you had a great experience with our team at Barnard Marcus. We strive to provide excellent customer service and we are glad that Awwaaba made your transition smooth and professional. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Mr Brandon Richards was the best estate agent I'd ever had the pleasure of working with in my most recent property search. I highly recommend him to anyone looking to move in SouthWest London.

Emmanuel · 17 December 2025

Agent replied · 14 January 2026

Thank you for your kind words, we are so glad to hear that Mr Brandon Richards provided top-notch service during your property search. We are honoured to have such a talented agent on our team and we appreciate your recommendation to others in the Southwest London area. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We have had the pleasure of working with Brandon over our flat search in the past few weeks. He was outstanding throughout the process - proactive, supportive, responsive, and incredibly professional at every stage. Every interaction felt thoughtful and sincere, and it was clear that helping people and matching them with the right home - not just closing a deal - was his priority. We’re very grateful for the support and wouldn’t hesitate to recommend him and this agency to others.

Anna · 17 December 2025

Agent replied · 14 January 2026

We are thrilled to receive such a glowing review! At our agency, we prioritize not just closing deals, but helping people find their dream home. Brandon's proactive and professional approach truly sets us apart. Thank you for choosing us and for your recommendation! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Vidas and the letting team are fabulous. From when we agreed to work with Barnard Marcus to let our property, they were highly professional, super helpful and always there when I had queries. We would get weekly updates and honest advice. I highly recommend Vidas and his team if you want to let your property.

Shima · 16 April 2025

Agent replied · 16 June 2024

Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future Shima. Kind regards, Lucy, Customer Relations.

5/5

Google

Exceptional service and efficiency from start to finish. Vidas was particularly outstanding, passionate, friendly, and always ready to go the extra mile to assist. The entire team was professional and a pleasure to work with. Highly recommended!

Aaron · 16 October 2025

Agent replied · 16 April 2026

Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Vidas and the team were great to deal with, kept me updated, and made the whole process stress-free. I’d happily recommend him.

Lenny · 16 February 2026

Agent replied · 16 April 2026

Thank you for the kind words! Our team is dedicated to providing top-notch service and making the process stress-free for our clients. We're thrilled that you had a great experience and appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

In my professional life, I’ve worked with many teams, so I like to think my judgement carries some weight. My wife and I have loved living in our two-bedroom apartment in Wandsworth, but after welcoming our second child, we began longing for a home in the countryside. When it came time to sell, we initially tried several other estate agents in Wandsworth, none of whom met our expectations. Then we found Barnard Marcus in Earlsfield, and from our very first interaction, we were genuinely impressed. The team is highly professional, proactive, and results-driven. Thanks to their hard work, we had an excellent number of viewings and strong interest in our apartment from the start. They kept us updated every step of the way, always friendly, patient, and ready to tackle any challenge that arose. Even with my frequent calls for updates, they remained calm, helpful, and full of sound advice. Quite simply, without Barnard Marcus, we wouldn’t be where we are now, on the brink of completion. I truly believe no other agent would have delivered the same calibre of leads or level of service.

Christopher · 16 November 2025

Agent replied · 16 April 2026

Thank you for sharing your positive experience with us! We are thrilled to hear that our team at Barnard Marcus in Earlsfield surpassed your expectations and helped you successfully sell your apartment. We are dedicated to providing top-notch service and are happy to have played a part in finding your dream home in the countryside. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Hi All , I highly recommend Barnard marcus letting agents for any one who is looking for a rental house in the London area. Expecially Vida . Letting Manager , his follow up and timely responses makes everyone more comfortable and confidents in bidding. Thanks Vida . Appreciate your support.. Regards Shibu

Shibulal · 16 April 2025

Agent replied · 22 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Awwaaba is a top agent, I have moved many times and been through many agencies in London. With her I felt at ease, comfortable, and well looked after. She has a lot of expertise in the professional and customer service field. Definitely my favourite agent i've come across! Thanks again Awwaaba.

Kelly · 16 April 2025

Agent replied · 25 August 2024

Thank you Kelly for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Awwaaba was great. She was very approachable and responsive - would recommend her as a letting negotiator.

Daniel · 16 March 2026

Agent replied · 16 April 2026

Thank you for your kind words! We are thrilled to hear that Awwaaba provided excellent service as a letting negotiator. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Barnard Marcus Battersea

I have worked with Andrea at Barnard Marcus Battersea to sell a flat in Wadsworth late 2024 and 2025. All through the sales process I found Andrea to be knowledgeable and supportive . She offered advice on areas where improvement would increase the chances of a successful sale. She also advised on work that would not get a return in terms of increased buyer interest or monetary value.

Jann · 24 September 2025

2/5

Trustpilot

My review

I thank Rodrigo Varela in Barnard Marcus Kennington for his professional attitude, his help and assistance. I find the process of find in a flat to rent in London terribly difficult; Rodrigo helped a lot.

Maria · 24 June 2026

5/5

Google

We had a long running sale owing to issues beyond anyone’s control. Lisa and the team at Barnard Marcus Earlsfield were fantastically supportive and positive throughout. Finding us new buyers really quickly and ultimately achieving a brilliant result for everyone through their perseverance. I could not recommend highly enough.

Robbie · 16 April 2025

Agent replied · 22 October 2024

Thank you so much for your wonderful 5* review Robbie! We're thrilled to hear that Lisa and the team were able to support you through the process and achieve a fantastic result. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

I had a wonderful experience with the Bernard Marcus Estate Agents Earlsfield. Both Michael and Daniel were very responsive and supportive throughout our entire buying process, which as first-time buyers, was invaluable. I felt like I was in very experienced pair of hands and would recommend them to anyone!

Robyn · 16 April 2025

Agent replied · 9 November 2024

Hi Robyn, Thank you so much for your wonderful 5* review! We're thrilled to hear that Michael and Daniel were able to support you throughout your buying process. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

4/5

Google

This branch has been extremely helpful with helping us find a flat. A massive part of that was Awwaaba who was extremely helpful, friendly and forward when giving us information, next steps and helping with any issues we had. The process was relatively simple with the paperwork, a little chaotic when trying to send paperwork but again, Awwaaba amd the team never made it feel like it was the end of the world or pressured myself into rushing the documents. Overall a quality branch!

Callum · 16 October 2025

Agent replied · 16 April 2026

Thank you for your kind words, we are thrilled that Awwaaba and our team were able to provide top-notch assistance throughout your search for a flat. We strive to make the process as seamless as possible and appreciate your understanding when it came to any hiccups. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Great experience

I recently rented a property through Barnard Marcus Ealing branch and the experience was so smooth and efficient. The letting agent Fabian was so helpful and professional and made me feel at ease at all times. Would like to give a huge thanks to Fabian for assisting me in obtaining my new home.

Dawn · 21 January 2026

5/5

Google

Barnard Marcus really made the house hunting journey a breeze. In particular, Brandon was very helpful in my search for a new place to rent!

Olu · 17 December 2025

Agent replied · 14 January 2026

Thank you so much for your kind words and for choosing Barnard Marcus! We strive to make the house hunting process easy and are thrilled to hear that Brandon was able to assist you in finding the perfect rental. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We used the Earlsfield branch to purchase our first home and the service was excellent. Daniel was very attentive and supportive throughout the process and any time we had questions, he was there to help. Once the purchase was completed, the aftercare was great. We would definitely recommend.

G · 16 April 2025

Agent replied · 9 November 2024

Thank you for your wonderful 5* review! We're thrilled to hear that Daniel provided excellent service and support throughout your home-buying journey. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

Very friendly and commited staff, thank you Awwaaba for being so patient with me.

Alessandro · 16 March 2026

Agent replied · 16 April 2026

"Thank you for your kind words! We take pride in our dedicated team and are thrilled to hear you had a positive experience with our staff. It was our pleasure to serve you. Best wishes, Lucy, Customer Feedback and Support Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Barnard Marcus Lettings's Google reviews

Questions about Barnard Marcus Lettings

How many reviews does Barnard Marcus Lettings have?

Barnard Marcus Lettings's London office has 754 reviews across two platforms: 264 on Google, 490 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Barnard Marcus Lettings's rating?

Barnard Marcus Lettings is rated 3.2 out of 5 across all 754 reviews, and 4.6 out of 5 on Google from 264 reviews, checked 9 October 2026.

Where is Barnard Marcus Lettings's London office?

Barnard Marcus Lettings, 525, Garratt Lane, London SW18 4SR.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.