5/5
TrustpilotGreat experience
It has been a pleasure dealing with Victor and Andreja. They both managed to find me the perfect flat in less than a month.Totally recommendable.
Trusted Agent profile · London
Barnard Marcus London reviews
★★★★★
736 reviews across 2 platforms
85 Rectory Grove, Clapham, London, SW4 0DR
Barnard Marcus's office in London, at 85 Rectory Grove, is rated 3.1 out of 5 across 736 reviews on two platforms, including 234 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotYou won’t be disappointed
You won’t be disappointed! The service is impeccable, especially from Jake! I have nothing negative to say.
1/5
TrustpilotGareth Trott at shepherds bush is not…
Gareth Trott at shepherds bush is not helpful at all. His manager is fine but Gareth doesn’t want to contact his manager directly very strange and suspicious.
1/5
TrustpilotPoor communication and customer care
Poor communication and customer care. Now that I've also seen other reviews, I can confirm it is consistent, and it is better not to do business with this agency.
1/5
TrustpilotNot sure if the estate agent wants to…
Not sure if the estate agent wants to sell the advertised properties. I called them twice to view two different properties. They say they will call back with details and nothing happens after that. Perplexed!!!
1/5
TrustpilotI can't put zero stars, but I should!
We did an offer, paying one week's rent, which hasn't been accepted. The negotiator told us that in 5 days we would have received our money back! 20 days after we are still here waiting for our money...
1/5
TrustpilotVERY POOR SERVICE AND TREATMENT
Very poor service, Delays not responding your phone calls.If you would like to loose your deposit then you should use Barnard Marcus because they would not stick to your agreement with them and Marcus Barnard will cause you trouble and expenses .
5/5
GoogleHad a tremendous experience working with Peter from the Mortgage Services team - secured me a fantastic deal on my new mortgage, was super friendly and efficient through-out the process and made it really easy for me. Will definitely use him again.
1/5
TrustpilotBe careful
Very poor service. Conveniently not updating that a tenant had vacated a property prior to auction. Adding a buyers fee in the legal documents for commercial property auctions.Be very careful with BM, they could very expensive for naive clients.
5/5
GoogleWe have just sold our flat with Jack and his Team and were very happy with the service provided. In a difficult market, they have been able to secure and deliver a great price under difficult buyer conditions. Would definitely use again!
1/5
GoogleAwful estate agent. Never sort out problems, they try and find a way to blame you and charge you for everything. Non-stop issues without them. Will never use again. 1/10NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
1/5
TrustpilotOne of the worst estate agencies to…
One of the worst estate agencies to ever do it. No care whatsoever for the tenants, just money-grabbers.
5/5
TrustpilotFantastic staff
Fantastic staff, great communication throughout the whole process. Would definitely use them again.
1/5
TrustpilotWish 0 star was an option
Only giving 1 star because 0 star is not an option. they're absolutely abysmal the it come to communication and doing their job. Living in their property was the most stressful and miserable year of my life
1/5
TrustpilotSpam post
Please ask your leaflet workers notTo ignore the no spam post signs!!
1/5
TrustpilotLied to us about the price of offer
Lied to us about the price of offer, mentioning that others were offering higher than us just so that they get more commission. Do not trust anyone that works there!
2/5
TrustpilotUnprofessional..high fees?
They don't come across as very professional, quite sloppy. Never used them before. I was thinking of bidding in one of their auctions. £1150 fees if you are successful, regardless of the actual amount.
5/5
TrustpilotI was very happy with the service I…
I was very happy with the service I received on my house purchase with Barnard Marcus Furzdown. Glen in particular was great and very supportive throughout the property purchase from start to finish. I would highly recommend them
5/5
GoogleThe Clapham team were fantastic from the start and managed to sell our flat very quickly. They have been very helpful and professional throughout the whole process. Highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHelpful staff
Agent replied · 11 October 2026
"Thank you for your kind words! Our staff takes pride in providing exceptional service to our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Thank you for your feedback and it’s great to hear you had such a fantastic experience with us. We’d love to know more so feel free to add any comments if you have the time!
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
We appreciate your feedback and are delighted with your review. If you have any comments to add, we’d be very interested to hear them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
