Barnard Marcus reviews

★★★★★ 5/5

Google

Shahana at Bernard Marcus worked very hard tirelessly to help my aunt sell her house. Due to language issues my aunt had. Shahanas service went up and beyond what most estate agents would normally provide. This service meant my aunt was able to complete on time especially with stamp duty deadline for the buyers being so tight. Without her help my aunt sale wouldn't have been achievable on time. She answered all questions and concerns my aunt had along the way and explained everything in detail at professional level. Thanks again for all your help and hard work.PositiveResponsiveness, Quality, Professionalism

Kaif · 18 June 2022

★★★★★ 5/5

Google

I can't stretch enough my gratitude to Mr. Jamie Nicol from sales team in Tootig brach, who went beyond our expectations in providing an excellent service at all times. He was patient and accommodated all our needs as a family. He provided us with plenty of choice and understood our circumstances straight away. He was very polite and gentle at all times and helped us on our journey to purchase a new home. He is clearly very experienced and knowledgeable and brought a trust in us towards Barnard and Marcus in general. Thank you!

Nadya · 18 June 2022

★★★★★ 5/5

Google

The team was friendly and thoughtful. Our agent Tyler was very helpful.. He made the whole process smooth and easy.

Arathi · 18 June 2023

★★★★★ 5/5

Google

Recently purchased a flat through this office. Isabelle was so incredibly helpful and went above and beyond to make it a pleasurable experience. We are so grateful for everything she has done and would 100% recommend.

Rebecca · 18 June 2021

★★★★★ 5/5

Google

Had a great experience with Tyler. He kept us up to date with our rental application, made sure any amendments or changes to plans were quickly communicated and had a calm and professional demeanour.

Lucy · 23 July 2023

★★★★★ 5/5

Google

Marta and her team are new, but not new to good service. Lovely team to work with, highly recommend.

Milton · 18 June 2023

★★★★★ 5/5

Google

I moved into my new flat today and Ben was my agent. He was extremely helpful and made the process go extremely smoothly. We only had a week to get everything sorted and he managed to do it so I'm really thankful for that!

Luke · 19 June 2017

★★★★★ 4/5

Google

Very friendly staff- Brandon helped us out so much.

Kyle · 22 October 2024

★★★★★ 5/5

Google

Barnard Marcus have provided a great service in helping us find a property. In particular, we are very grateful to Iqra, who has been dedicated, dependable and attentive throughout.

Patrick · 21 September 2023

★★★★★ 5/5

Google

We were so extremely pleased with the service Megha provided. She answered all questions thoroughly and was very honest about everything. She cleverly set up a whatsapp group which is a great idea! Would highly recommend her, thank you Megha!

Leila · 19 June 2018

★★★★★ 5/5

Google

Marlie couldn't have been more helpful during my viewing, she was very knowledgeable on the area, property and vendors situation. She was also very communicative during the offer process and gave valuable advice throughout. Thanks Marlie!

Richard · 19 June 2019

★★★★★ 5/5

Google

Marlie was fantastic at showing us a variety of properties within our budget. She was really knowledge about the knowledgeable and the tooting area. Couldn't ask for much more from an estate agent

Ben · 19 June 2019

★★★★★ 1/5

Google

Be very careful doing business with the rental industry. We will advise you of our offer for a 3-year lease. But they say their commission is only for 1 year. At the end of the term, they will collect 3 years rent. Also, it will be said that who delling with the contracted has left the office.

Sinn · 18 June 2023

★★★★★ 5/5

Google

Tihon from sales team was very supportive and helped to answer all our queries promptly

Roman · 19 January 2024

★★★★★ 5/5

Google

Working with Barnard Marcus has been an absolute pleasure right from the very start. I was skeptical to use an agency at first but Kash gave me full reassurance that I was in the right hands. I would 100% use this agency again in the future, they were an absolute delight to work with. Thanks again guys, keep up the hard work:)PositiveResponsiveness, Quality, Professionalism, Value

Zack · 18 June 2022

★★★★★ 1/5

Google

One star is not low enough for this sham of an Estate Agents. We didn't know what time and where to pick up our keys ON THE DAY of our move in date. They then tried to charge us for inventory check which they weren't providing. The landlord called me in panic later that evening as he had received emails threatening that we would not move in if he did not sign contracts he had already signed months before, despite the fact that we had already moved in. Their communication lacks even that of human decency let alone someone dealing with your future home. Estate Agents are known for being spawn of the devil but these guys are a new breed.

Sophie · 19 June 2017

★★★★★ 5/5

Google

I phoned the tooting branch with interests in a property I found online, I ended up speaking with a guy called Ben Watts in which he told me the property unfortunatly been taken. He then recommended another property he had in mind...I was working on a tight schedule and I didn't even have time to view the room, I was sent a video via Watsapp of the property which Ben had conveniently recorded. I literally put a deposit down straight away!! I was so impressed! Ben's service was fast and efficient as I was on a very tight deadline!!! What a Star! Thank you !

Tyrrel · 19 June 2017

★★★★★ 1/5

Google

If I could give this place less than 1 star I would. From the moment we signed on the dotted line Barnard Marcus and the rest of Sequence Homes Ltd proved themselves totally unprofessional and incompetent - from not having our house keys to pick up when we moved in due to staff not being in on time because, in their words, some of them had 'been out for a few last night', to ignoring our reports of issues with our property, claiming they would pass messages on to our landlady, only to find that they had not been passing on any messages at all over a period of 6 months. In the end a pipe bursting was the final straw and we had to deal with our landlady directly to sort out our unsafe house - she has now been forced to terminate her contract with Barnard Marcus and is now suing them for the money she paid for their total incompetence. Whether you are a landlord or tenant - I would strongly advise you to stay away from Barnard Marcus.

Polly · 19 June 2016

★★★★★ 1/5

Google

Just spoke with this company to de-instruct a let after no viewings, no calls, no updates - they refused to do this for me today acting like the person who holds complete control over their systems is on annual leave. They act like they are the Landlords in their speech & abruptness - what a joke! I work in property myself & have never come across a group of unprofessional, lying, deceitful rude, arrogant, ignorant, street talking, bung taking agents in my entire life! How they ever get business is beyond me If you want some serious advice from someone in the market - never approach these guys. These vampires are only after your money & offer a zero effort customer service experience. Would you normally invite sly & conniving people who want some of your cash into your home? So dont do it on this occasion either! Good luck with your move :) YOU HAVE BEEN WARNED!

Danish · 19 June 2016

★★★★★ 5/5

Google

We were shown a really beautiful property the first time we used them, and our agent Megha has been incredibly helpful, trustworthy and friendly throughout the entire process.

Flora · 19 June 2018

★★★★★ 5/5

Google

Marlie has a genuine enthusiasm and worked hard to ensure I got the right viewing and followed up on my enquiries perfectly - thank you Marlie

Jane · 19 June 2018

★★★★★ 5/5

Google

Megha was fantastic all the way through - very friendly, helpful, patient and professional. The most positive experience I've had at an agency, thanks so much.

Lucy · 19 June 2018

★★★★★ 5/5

Google

Moving to our new house today. Ben was really helpful in getting everything sorted at short notice and we are all pleased to be moving in! Thanks

Bradley · 19 June 2017

★★★★★ 5/5

Google

I didn’t expect my house let out in 2 days with the rent that gave me good lesson that property must let out by professionals like Barnard Marcus to achieve the high rent with professional tenant this experience will help me to let out my properties in peace of mind and with highest level of rent in future

Majid · 18 June 2022