Trusted Agent profile · London
★★★★★
196 reviews across 1 platform
248 Upper Tooting Road, Tooting, London, SW17 7EX
Barnard Marcus's office in London, at 248 Upper Tooting Road, is rated 4.5 out of 5 across 196 reviews on 1 platform, including 196 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant service. In particular, Iqra was the single most helpful estate agent I have ever met. She answered all calls; responded to all emails; provided an excellent video tour and kept me fully informed about all contractual developments. Most estate agents treat you as just “another customer”, but Iqra certainly did not. Great service.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleSarankan has been amazing, always happy to go above and beyond and help me every step of the way. Would recommend 10/10!
Thank you so much for your fantastic 5* review Jude! We're thrilled to hear that Sarankan has been amazing and provided exceptional service throughout your experience. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleDealing with many sells negotiators over the years Barnard Marcus's sells negotiator Tihon is one of the best i have come across. He's experienced, efficent and passionate to get the job done. A true asset to the company. Keep up the good work T.
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTihon has been a fantastic ambassador for Barnard Marcus. From our first viewing, to offering right through to having our offer tied up Tihon has been of great help. His swift communication and regular updates has allowed our whole house buying process to run smoothly.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you Tihon for your hard work & support through the lettings process. I felt you were very professional, hard working and always dedicated to me. Was a pleasure to work with you and hopefully again sometime soon 👏🏼 …
Andrew, thank you for your kind words and your wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent we have had a great service and very professional. Both Stefanie and Naraya have been efficient; helpful and a pleasure to deal with. Patricia
Thank you so much for your kind words, Patricia! We are thrilled to hear that you have had a great experience with our service and our team members Stefanie and Naraya. We strive to provide efficient, helpful, and professional service to all of our customers. Kind regards, Lucy, Customer Feedback and Support Team.
1/5
GoogleWasted my time, I was interested in one of their properties and tried to arrange a viewing. I made the mistake of agreeing to multiple viewings as well and thought it would be good to see what was in my price range. Five viewings where arranged and after the first which was out of my budget and not really what I was looking for I was informed the rest where cancelled. These viewings were all arranged more than a week in advance. Utterly incompetent. As someone who works with a blue chip retailer who regularly looks at their leases for property, I was especially disappointed their residential service is so poor.
james needham thank you for making us aware of your experience, please do contact us via complianceresidential@sequencehome.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
5/5
GoogleI recently had the pleasure of working with Tihon and I must say, his services exceeded all expectations. From start to finish, Tihon proved to be an invaluable asset in our property search journey. First and foremost, Tihon's professionalism and expertise were evident from our initial consultation. He took the time to truly understand our needs and preferences, ensuring that every property he presented to us was a potential match. His knowledge of the market and attention to detail helped streamline the process, making it much less overwhelming for us as buyers. What truly set Tihon apart, however, was his unwavering dedication and commitment to helping us find the perfect home. He was always available to answer our questions, provide valuable insights, and offer guidance every step of the way. His responsiveness and willingness to go above and beyond for his clients truly made all the difference. Will definitely recommend him .
Thank you Shathiyan Varatharaj for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy son and I dealt with Tihon as we searched for a first-time buyer flat for my son. We found Tihon to be very proactive. He is pleasant friendly and initiated. Thank you.
Many thanks Patrick for your amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleTihon was super helpful and accommodating - arranged a viewing at short notice as I had limited availability. He was also helpful with the follow-up - very professional and friendly.
Thank you Justin Colley for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI recently had the pleasure of working with Tihon and I must say, his services exceeded all expectations. From start to finish, Tihon proved to be an invaluable asset in our property search journey. First and foremost, Tihon's professionalism and expertise were evident from our initial consultation. He took the time to truly understand our needs and preferences, ensuring that every property he presented to us was a potential match. His knowledge of the market and attention to detail helped streamline the process, making it much less overwhelming for us as buyers. What truly set Tihon apart, however, was his unwavering dedication and commitment to helping us find the perfect home. He was always available to answer our questions, provide valuable insights, and offer guidance every step of the way. His responsiveness and willingness to go above and beyond for his clients truly made all the difference. Will definitely recommend him .
Thank you Shathiyan Varatharaj for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleA big thank you to Shahana for helping us sell our flat, she was great at getting us lots of viewings and providing us with viewer feedback and letting us know how comparable properties were performing. Once we had a buyer she helpfully provided a communication link between the parties. Thanks Shahana!
Hi, thank you so much for taking the time to provide our Barnard Marcus team with a 5-star review. We are so happy to hear Shahana and the team helped you with great service. If you ever require anything else from our team, we will be more than happy to help.
5/5
GoogleMr. Demovski is the best seller. I'll buy my next object through hum with big pleasure. Very gentle, professional, ready to explain everything about your dream house.
Thank you for your kind words about Mr. Demovski! We are thrilled to hear about your positive experience and look forward to assisting you with your next property purchase. If you have any questions or need further assistance, please don't hesitate to reach out.
5/5
GoogleTihon is one of the best agents I met in London for over 5 years BTL investment experience. Highly recommended if needed to search poverty in SW London.
Thank you Yu Ho Tsui for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleSarankan has gone above and beyond, trying to deliver a thorough service throughout my mortgage application. He has been diligent in all aspects of the process so far. Although the mortgage jargon can be intimidating, I appreciate his efforts to simplify it all for me. Very approachable and knowledgable, thank you! :)
Thank you for your glowing 5* review Jessica. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
5/5
GoogleI've been dealing with Jakub in Lettings at Barnard Marcus for a while now and am impressed as well as incredibly grateful to him for all his help and hard work. Nothing has been too much trouble and he has regularly gone above and beyond to help both me as a client as well as the prospective tenants. I have dealt with estate agents for over 25 years, both in my profession as a chartered surveyor and privately as a landlord and I don't normally leave reviews but the service I have received from Jakub has been of such a high standard that I thought it was worth doing on this occasion. Thank you Jakub!PositiveResponsiveness, Quality, Professionalism
1/5
GoogleAwful experience with trying to buy with this branch. It's entirely put me off even dealing with them if I did see my dream home advertised. We saw a property and it just didn't fit our criteria, cost vs. work that would need to be done didn't make it right for us. Of course, the estate agent calls and asks for feedback, we very politely share it and he starts arguing with us and saying we don't know what we're looking for, we're inexperienced, we should go and figure out ourselves before calling Barnard Marcus ever again. Oh and of course it doesn't matter because "they already have another offer!" (so why have a go at us for not wanting to proceed? Also, why ask for feedback if you going to bite our heads off?) I've owned property for years and I've dealt with hundreds of estate agents, this was by far the worst. It is such a shame because he was initially very lovely but I cannot believe the absolute unprofessionalism, entitlement and nastiness we were dealt with when we contacted this branch. Oh well, we will continue our search elsewhere.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleTihon was great, picked out some really interesting properties for us to view and was really efficient in communication with us. Would recommend.
Andrew thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleTyler helped us signed the perfect flat - he went above and beyond to help accommodate us viewing the property very last minute and kept us up to date every step of the way. Thank you Tyler!
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleHighly recommend to anyone, the whole process of letting went smoothly and so quick, Tyler was extremely helpful and went the extra mile, five stars from me I had a great experience
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat experience. Tihon was very helpful and friendly, going the extra mile to cater to our preferences. He patiently answered all our questions. Highly recommend!
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleTihon is a great agent. He listens carefully to the requirements and always shows me the best properties ...
Hi Anton, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleVery professional and friendly staff. Especially Tihon who is great at sales and always provides update and feedback. Thanks
Ravi Karanjai thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleTihon was great, proactive and helpful. We are grateful to the team for helping to sell our home.
Gaz Weir thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
