5/5
GoogleSaj the Mortgage advisor was excellent and offered a great service in not only helping me with m re-mortgage, but also with obtaining a new Buy-to-Let mortgage on my Investment
Trusted Agent profile · London
Barnard Marcus London reviews
★★★★★
755 reviews across 2 platforms
315 Kennington Road, Kennington, London, SE11 4QE
Barnard Marcus's office in London, at 315 Kennington Road, is rated 3.1 out of 5 across 755 reviews on two platforms, including 256 Google reviews rated 4.3.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google1/5
TrustpilotThe worst customer service ever
The worst customer service ever. Just trying to get rid of you with the “ill email you the details later”. And never do.
1/5
TrustpilotLost £1200, stay clear
Lost £1200 as their seller accepted another offer after I progressed. Second time dealing with Barnard Marcus and second tome something has gone wrong.
4/5
GoogleThe experience was much pleassant thant my previous experiences looking for a new place and it was because Maliha Hayat's work was closer and more human.Thanks
5/5
GoogleGreat Service!
Agent replied · 16 April 2026
"Thank you for your kind words! We are delighted to provide top-notch service to our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleAgent Maliha Hayat enabled a swift transition through properties through her professionalism, timeliness and brilliant dominar.PositiveQuality, Professionalism
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for bringing this to our attention. If you could email us at complianceresidential@sequencehome.co.uk with more information we’d be glad to investigate further.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Awesome to hear you had such a great experience and thanks for the feedback! We’d love to know more about why you left such a great rating so feel free to jot down any thoughts you might have.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Your feedback is much appreciated and we’re so happy you had such a wonderful experience! If you have a moment, we’d love to hear more.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
1/5
TrustpilotAbsolutely usless
Absolutely usless. Would never recommend them.
1/5
TrustpilotAbsolute unprofessional bunch of people…
Absolute unprofessional bunch of people trying to do state agency business. I had wasted so much of my time with them.
1/5
GoogleRating only, no written review.
Agent replied · 14 January 2026
Thank you for your feedback and we’re sorry to hear about your experience. We’d appreciate the chance to learn more about what happened so please feel free to email us at complianceresidential@sequencehome.co.uk and we’ll be happy to look into it further.
5/5
GoogleSam found us our perfect flat, and kept in touch with us constantly prior to our move. Thank you so much
5/5
GoogleVery professional and helpful, Maliha really went the extra mile.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotStaff driving around in company cars…
Staff driving around in company cars speeding and over taking you. Really professional!
5/5
GoogleI was looking for a property and Katie from Barnard Marcus was really helpful and knowledgeable throughout
5/5
GoogleGreat service! Very personalised service. Would highly recommend.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotAvoid for your own sanity
Just avoid, for both property management and when looking to sell.. Save yourselves the anxiety.
5/5
GoogleVery professional, offered excellent advice and sorted everything swiftly. Very happy with their service.
1/5
TrustpilotImpossible to contact
Impossible to contact ! Using any means !
1/5
TrustpilotAvoid if you can!!
Avoid if you can!!!
5/5
GoogleExtremely helpful throughout the letting process.
5/5
GoogleI'd highly recommend! The service i received was faultless.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Barnard Marcus London
How many reviews does Barnard Marcus London have?
Barnard Marcus's London office has 755 reviews across two platforms: 256 on Google, 499 on Trustpilot (across the whole business).
What is Barnard Marcus London's rating?
Barnard Marcus London is rated 3.1 out of 5 across all 755 reviews, and 4.3 out of 5 on Google from 256 reviews.
Where is Barnard Marcus's London office?
Barnard Marcus London, 315 Kennington Road, Kennington, London, SE11 4QE.
