Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had a great experience with Stewart. I never actually spoke to anyone else, I’m sure they are all great. Stewart managed the purchase of the house we bought in Palmers Green. I hope it’s a long time before we sell (!) but when we do, we would definitely go back to Baker and Chase. Stewart was kind, responsive and chased everyone without us having to ask. It wasn’t an easy chain, so he did have to keep on top of stuff. Plus when we completed we got a lovely gift box of useful things, and we got a lovely housewarming card from Stewart and the team through the post shortly after we had moved in!
Katherine · 8 January 2023
Agent replied · 7 June 2023
Katie,
Thank you for your kinds words. I'm delighted to have played a small part in getting you moved. I wish you all the health and happiness in your new home.
Stewart & The Team @ Baker and Chase
★★★★★ 5/5
GoogleA big thank you to Jason and the team at Baker & Chase who were great during our recent purchase. A few obstacles arose during the process but Jason kept us updated and the communication was so great. We are very happy in our new home.
Natalie · 15 November 2025
★★★★★ 5/5
GoogleGood experience thanks to Jeff and Suraj
J · 11 September 2026
★★★★★ 5/5
GoogleI had the pleasure of working with the folks at Baker & Chase were excellent throughout the transaction. Right from first viewing, they were responsive and organized, with great attention to detail, and were quick to chase up all relevant parties which is exactly what you want in a transaction. The reliability and speed of response to enquiries as well was top-notch - everything you want in an estate agent. All of this was delivered in an unfailingly polite manner and with good cheer. I would unreservedly recommend Baker & Chase.
P · 15 March 2026
★★★★★ 5/5
GoogleWe were fortunate enough to use Baker & Chase for both our sale and our purchase. Every person we interacted with were always warm, professional and always provided the information we needed.
Senel and Jason worked hard to make sure we were regularly updated on both our sale and purchase, and when our sale was unfortunately being held up (by external solicitors) they pushed and used contacts where needed to get responses, whilst keeping all parties updated and calm.
Whilst we have no plans to move (at least not for a very long time) we would absolutely recommend Baker & Chase to anyone thinking of buying or selling a home. They really are a top quality estate agents.
Shelley · 15 March 2026
★★★★★ 5/5
GoogleMy sister and I just completed on our first property with Baker and Chase and we cannot recommend them enough! Jason was extremely helpful and professional, and kept us updated throughout the whole process. During a highly stressful time, Jason's calm and efficient approach made the 6 months go very smoothly and we are so grateful to him and the team for all of their help. For anyone looking to buy or sell a property, we would highly recommend Baker and Chase. Also, a big thank you to Stewart and Senel for their assistance too. We will definitely be back in the future when we need to sell/buy another property.
Lara · 7 June 2022
Agent replied · 7 June 2023
Hi Lara,
Thank you for your kind words and for reviewing our services.
It was a pleasure to navigate your sister and you through to completion of your first purchase! It's a lovely home and trust it will bring many happy memories for you both.
All the best.
Jason & The team at Baker and Chase
★★★★★ 5/5
GoogleAm very happy to recommend Baker and Chase Estate Agents to anyone wishing to sell their home in the local area. The experience of working with Jason and Senel was first class from start to finish. The company know the Enfield market so well and we were able to quickly agree our sales plan/pricing strategy and get up and running with multiple viewings lined up as soon as we went live with the property. Throughout the process I felt that Baker and Chase were on my side and they were really diligent in ensuring that once an offer was accepted we maintained momentum for the remainder of the process. Jason also very helpfully recommended a local solicitors to partner with me who were also absolutely first class so it definitely paid to listen to the quality advice and support I received from the company. I have no doubt that the whole process of selling our home was made easier and quicker by our decision to go with Baker and Chase. They are a cut above. Five stars and thanks!
Shaun · 27 June 2024
★★★★★ 5/5
GoogleBaker & Chase has an all round amazing team. They are thorough with their work, the team is friendly and professional and genuinely dedicated to providing a great service, from all aspects specifically in my case selling my current home and finding my next home. A real special thank you to Anthony who is warm, genuine and has gone above and beyond to finding me a perfect home. He is a great asset to baker & chase and a pleasure to work with. I would highly recommend the team and hope to work with them in the future.
Sara · 27 June 2024
★★★★★ 5/5
GoogleWe would like to thank Jason, Senel and Devon for their help in facilitating the purchase of our lovely home. Baker & Chase stepped in immediately when the sale was about to fall through and saved the day when it came to dealing with the solicitor and others involved in the chain, taking away a lot of stress from us. I would highly recommend using this firm in the future and can say hand on heart that they run a professional outfit and nothing like the stereotypical image of other estate agents we have encountered.PositiveResponsiveness, Professionalism
SH · 27 August 2021
Agent replied · 7 June 2023
Hi Sadie,
Thank you so much for the review.
We are delighted to have been apart of the successful journey of the purchase of your new home.
Wishing you health and happiness for the future.
Jason & The team at Baker and Chase
★★★★★ 5/5
GoogleWhen we decided to sell our house at the start of 2020 we couldn't have anticipated the challenges that were thrown at us, and the general housing market. Throughout the very long buying and selling process perhaps the only part I had complete faith in were Baker and Chase. From when we first met Stewart he understood and appreciated the effort and time we'd spent on our home. He gave us a very honest and straightforward response and clear overview of their services. This approach put them head and shoulders above the other local agents we spoke to.
By understanding our home and presenting it well we had several offers within days, at the price we were after. Unfortunately due to COVID we lost our chosen buyer. Stewart, Jason and the team got straight back on the case and we had more suitable offers within a couple of days and we were able to proceed with one.
The team did an excellent job of helping us navigate the process and provide honest thoughts and guidance. They were responsive and professional and I highly recommend them if you want to know that the sale of your home is in safe hands.PositiveResponsiveness, Professionalism
Jason · 27 August 2021
Agent replied · 7 June 2023
Jason,
Love your kind words, thank you so much.
Delighted to have persisted and prevailed despite the crazy market conditions!
Enjoy the new house!
Stewart and the team
★★★★★ 5/5
GoogleI used Baker and Chase to sell my house and I was so impressed with the whole process. From the first time I called and spoke to Jason, the team was fast, responsive and professional.
I met with Jason, and the photographer was arranged for the next day.
A day of viewings resulted in several offers, and the house sale went through without a hitch.
Other than Jason, my main contact throughout was Senel, who went above and beyond to ensure that I was kept updated at every turn.
The app used for buyers and sellers is so handy, allowing you to keep up to date on viewing times, etc.
The whole service was beyond expectations, and I’ve already recommended Baker and Chase to friends. I’ve used five different estate agents over the years, and this is the first time I’ve had what I consider a great service. Thanks again to all of the team.PositiveResponsiveness, Quality, Professionalism, Value
Cally · 27 August 2021
Agent replied · 7 June 2023
Hi Cally,
Thank you for your kind words.
It was a pleasure getting you moved and so smoothly at that. We are delighted to have had you as our client.
All the best.
Jason & The Baker and Chase Team.
★★★★★ 5/5
GoogleMy partner and I were searching for a house in Enfield and came across several estate agents during the process. Senel from Baker and Chase truly stood out to us. He embodied everything you’d hope for in an agent- professional, dedicated, honest and focused on providing an excellent service. When we finally found our property, we both said how we wished it had been through Senel, as we would have much preferred dealing with him throughout. Although we ultimately bought elsewhere, if we ever decide to sell or buy (again), Senel will be the first person we call. Highly recommend!!
Liza · 19 January 2026
★★★★★ 5/5
GoogleWe felt so lucky that the house we ended up buying was marketed by Baker & Chase. They were so on top of things and supportive the whole way through. Pushed the chain along in time for the stamp duty holiday. Clearly busy and hardworking but would always call back with updates. We made the mistake of selling with an online agent as we hadn’t appreciated what a difference a good estate agent can make until we encountered these guys. Would definitely use again. Thank you Jason and team!
Rosie · 7 June 2021
Agent replied · 7 June 2023
Hi Rosie,
We truly appreciate your kind words, thank you for reviewing our services.
Delighted to have prevailed and managing to get this over the line for you.
All the best to you and the family, trust all is well in your amazing new home.
Jason & The Baker and Chase Team
★★★★★ 5/5
GoogleBaker and Chase in Enfield were fabulous from the moment I contacted them to help me sell my home to completion. I'm also buying a property listed by them.
After 2 weeks of viewings I had 4 offers and completed within 2 months!
Friendly, professional and always kept promises and kept me informed. Felt they went the extra mile. I can't praise them enough, and a special thanks to Senel who I mainly dealt with.
Thank you to the whole team.
Andi · 28 May 2024
★★★★★ 5/5
GoogleI have recently had to sell my deceased brother's property. Baker and Chase sold it for me . They were superb - very helpful and kind. They helped in anyway they could, nothing seemed to too much trouble for Jason and Senel. I would highly recommend this company to sell a property.
Andrea · 27 November 2025
Agent replied · 26 January 2026
Dear Andrea,
Thank you so much for your kind words and for trusting us to deal with the sale of your late brothers property. We're delighted we were able to make a positive difference, and provide a good service.
Kind Regards,
Stewart, Jason, Senel and the rest of the team at Baker and Chase.
★★★★★ 1/5
Google⚠️The worst experience i had 12 years in uk ⚠️was with baker & chase especially dealing with Amy they are the best when they want you to rent with them and when you leave they will Cut money from your deposit from stupid things and if you fix it your self you will never get the money i will be short (got the flat in very dirty condition like the pictures below and when i left I redecorate and clean it better than I get and still cut money from my deposit
To long to fix somthing if is not working there is much more but that’s enough 👎
Arnti · 21 December 2024
Agent replied · 10 December 2024
Hi Arnti,
In response to your review, we would like to clarify why your deposit had deductions. There was additional cleaning that was needed, in particular the toilet which was heavily lime scaled below the water line, and the kitchen was heavily grease marked. The bathroom door also had damage, which needed to be repaired.
The property was professionally cleaned when you moved in, as the inventory stated. The inventory was sent to you electronically allowing you 7 days to reply, comment or upload photos, before it is auto approved. However, you agreed to the inventory by electronically signing it, making no comments or adding any photos within the 7 day timeframe.
Had you made us aware of the cleaning issue once you had moved the appliances, we would have sent a cleaner to rectify this issue. These were however only brought to our attention as part of this review.
The photos that you have attached were behind the oven and the washing machine, and due to health and safety the cleaners are not insured to move heavy appliances, but all visible and accessible surfaces were clean.
Every maintenance issue that you reported was handled and completed in a timely manner, subject to your availability for access to the property.
The deposit deductions of £100 were claimed for via the deposit protection service (DPS), which is an independent arbitration service, and you had every opportunity to dispute the claim, but you agreed to these deductions and received the remaining balance of the deposit directly from the DPS.
We have tried contacting you to discuss this matter, without success and therefore we have posted our response to you directly on here.
Jeff Wynne
Lettings Manager
★★★★★ 5/5
GoogleBaker and Chase provided a first class service for the sale of my property. I was very nervous given the current market but the team are true professionals and Sy Cole went over and above to provide excellent service from start to finish, even answering calls and emails on his days off and was always happy to help, even for the smallest requests. The sale was managed professionally and efficiently with clear and regular communication throughout the entire process. I couldn't have asked for a better service and would recommend anyone selling/buying a property in the area to look no further!
Helena · 7 June 2020
Agent replied · 7 June 2023
Hi Helena,
Thank you for the review, I know Sy was delighted to get this over the line for you and he'll be just as happy reading your kind words.
Keep well and if you know anyone else selling, you know who to recommend! :-)
Stewart, Sy & Jason
★★★★★ 5/5
GoogleWe placed our house for sale through Baker & Chase and we knew we were in the right hands when Jason Ramsey visited us to have a look around.
An offer was received shortly after the house went on the market, however due to bad luck, the chain fell apart twice. But the boys at Baker and Chase didn't give up and secured us another buyer and the sale completed 3 months later.
Big thank you to Jason and all the team at Baker and Chase. They're a small business that relies on their reputation which comes through in their service levels.
Highly recommended.
Phillip · 7 June 2020
Agent replied · 7 June 2023
Phillip - you are the man! Delighted to get there in the end. Enjoy the new house, here if you or anyone you know need us in the future.
★★★★★ 5/5
GoogleThank you so much to Stewart and Jason who dealt with both the letting of our place and then it's subsequent sale.
They really were fantastic, professional, always there at the end of the phone or email throughout both renting and sale processes and i would highly recommend them to anyone.
What I valued most about them is the humanness and attitude of honesty about how *it* all works rather than the smoke and mirrors one might expect from an estate agent.
Very grateful and very happy customers!
Tanya · 8 June 2019
Agent replied · 7 June 2023
Tanya, thank you for your lovely review, as someone who has seen it from both a landlord and sellers perspective, I really appreciate your review. We're always looking to improve, so thank you. Best of luck with the new house, Stewart & Jason
★★★★★ 5/5
GoogleI sold my house with Stewart and the team in March. I want to thank Stewart and Jason for making the experience as painless as it could have been. I was quite emotional throughout the whole thing - and the guys were brilliant!
My house was previously on the market with Barnfields - and Baker&Chase made them look like amateurs.
They listen to you, remember details about your specific case, and make the experience really personable. They are extremely professional, with great communication. Thank you so much!
Emily · 8 June 2019
Agent replied · 7 June 2023
Emily, thank you for the opportunity and thank you for possibly our favourite review of 2019! Best of luck in your new home. Stewart & Jason
★★★★★ 5/5
GoogleA big thank you to Stewart and Jason for taking us through this process. My parents are so happy with their new property and it's all thanks to you guys. I would highly recommend Baker and Chase. Having dealt with numerous estate agents in the past they are by far one of the best with the right balance of friendliness and professionalism. They kept us informed and confident throughout and dealt with any issues quickly and professionally!
Thanks again,
Adjoa x
Adjoa · 8 June 2019
Agent replied · 7 June 2023
Hi Adjoa,
Thank you for you kind words. Wishing you parents every happiness in their new home.
Stewart & Jason
Baker and Chase
★★★★★ 5/5
GoogleWe've recently completed the purchase of our first property and we found Baker and Chase to be extremely professional and helpful. We dealt with Senel and Jason who were really polite and managed to deal really well with the pressure of the Stamp Duty holiday deadline. If we ever need the services of State Agents as well, we no doubt would love to use their services again.
Maga · 7 June 2022
Agent replied · 7 June 2023
Hi Maga,
Thank you for reviewing our services.
It was certainly an intense finish! we are delighted to have got you moved into your lovely new home.
All The best,
Jason & The team at Baker and Chase
★★★★★ 5/5
GoogleSenel and the team at B&C provided an excellent service and made the process of buying our first house totally stress-free and straightforward. Thanks very much.
Ed · 27 December 2025
★★★★★ 5/5
GoogleWe recently sold and bought through Baker and Chase. We would not hesitate to recommend them highly. Jason’s early advice and suggestions were spot on and helped us make decisions and plan for our move. His knowledge of the market is thoroughly and insightful. P Senel then guided us through the practicalities and legal requirements for both our sale and our purchase, keeping us informed at all stages through good communication channels - nothing was too much trouble and queries were very quickly dealt with.
We approached the daunting task of moving house with some trepidation but our experience was very positive - and also very quick!
Thank you guys - it was a pleasure doing business with you.
Denise and David Vigor
Denise · 11 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.