Bairstow Eves London reviews

★★★★★ 1/5

Trustpilot

Terrible agent bairstow eves ( medway parade , perivale )

About Bairstoweves, Perivale, Medway parade location :I put offer on the house, was accepted. They pressurize me to use their financial service, which I accepted. I met Mr. A Kakkar, their financial advisor, on 2 different occasions. It was useless. I couldn’t any competence in him. I decided to take another mortgage broker. After that Mr. Kasru Ali, agent was dealing with the case, tried continuously to cancel the deal. He was terrible. He was always treating there is higher offer than yours available. He was telling you should be lucky to get the House. Anyway after I paid for my mortgage, solicitor, valuation and survey. Based on survey report I asked for £5k reduction. On this stage they cancelled the deal and find another “offer”. They caused to loose the house, pay around £2000, and affect my credit score and waste of 3 months time. Never deal with them. They are false and dangerous. Before dealing with this estate agent read the independent reviews in various homepages.

Neighbor · 11 February 2017

★★★★★ 5/5

Google

The whole team at Bairstow Eves were fantastic throughout our tenancy. The letting experience was easy and straight forward. During our tenancy nothing was too much trouble and they were always on hand to help if we needed anything. Thankyou for a wonderful 2 years!

Abby · 19 June 2019

★★★★★ 1/5

Trustpilot

Fraud company I will raise my voice at every forum i…

I will raise my voice at every forum i already complain to multiple platform i am giving it to media as well i ll keep chasing them this is a fraud company took my holdi g deposit and not giving me back even not picki g my fone now they are cheaters and bunch of liars

ABBAS · 12 April 2023

★★★★★ 1/5

Trustpilot

Worst Agency (not even 1 star)

I had rented a property through Bairstow Eves, Leytonstone. They showed us the property with lots of issues, when contacted for repairs after moving in they refused to repair by saying Landlord has no money.At the time of Inventory check nobody showed up. They even gave us the wrong keys. So we had to wait one week to move in without properly checking the things in it. We moved in with our 2 month old baby. Because of broken windows (hall, kitchen, bedroom) baby got fever, cold and cough. Property has broken cupboards, broken windows, broken furniture, broken bathtub, No cold water with extremely hot water for shower. We sent them an email about issues and they took 2-3 weeks to respond and to acknowledge. So we have to vacate the property after 2 months with their response 'Issues too extensive to repair'. When we asked for deposit after vacating the property, initially they said the issues were caused by us by blaming us and not given deposit for 3 months. After sending repetitive mails and raising the dispute with myDeposits.co.uk they agreed to refund. We have lost our deposit with no fault from our side.

Prasanth · 26 February 2016

★★★★★ 3/5

Trustpilot

Disingenous - the truth is a stranger to this lot

In 2014 I was looking for a property for a friend who is abroad a lot - saw two flats marketed by Bairstow Eves in B46. Staff were effusive. Turned up on time. Pleasant and charming. But they were unable to be straightforward, assuring me that the (frankly grotty) flats were in great demand and they had received offers near the asking price. It turned out that they did not have formal instructions to market one and the other was a health hazard. And when my neighbour bought his flat through them it turned out that they had got, shall we say, muddled about what he was buying.....for him to tell the story....

Nan · 21 February 2016

★★★★★ 5/5

Google

I have been letting my property with Bairstow eves for a few years now and I must say the service is always 10 out of 10. I have found the staff that I have dealt with friendly and always willing to help. Keep up the good work!!

Katie · 19 June 2017

★★★★★ 5/5

Google

I had been looking for the perfect flat to rent! Was registered with several letting agencies with various customer service and never calling you back.... Then came along Bairstow Eves from Wanstead and I dealt firstly with Adam Kelley but mostly with Elaine Hutton. From the moment Elaine brought my attention to a particular property to the actual signing of the contract, the customer service was excellent....all my mails and phone calls were answered very promptly and even during week-end....The whole process went very smoothly and that is something less to stress about, so would not hesitate to use their service again...

S · 20 June 2015

★★★★★ 1/5

Trustpilot

I sold my house with Bairstoweves ,,it…

I sold my house with Bairstoweves ,,it was sold for a very low price for a quick sale I needed ,they told me if I use their recommended solicitors thw commission I have to pay would be less. They work with Cavendish legal group...they are the most useless law company ever..you can never reach tger either by phone ...the whole experience was awful.

Amber · 29 June 2022

★★★★★ 5/5

Google

Great experience with Bairstow Eves. Elaine specifically was fantastic; she was communicative, professional and responsive.

Ally · 20 November 2023

★★★★★ 5/5

Google

Me and my partner are very pleased with the service that Bairstow Eves has provide. They were very helpful and because of them we were able to find our new home.PositiveProfessionalism

Darien · 18 June 2022

★★★★★ 5/5

Google

Elaine and Adam were very helpful when setting up the tenancy for my current rented property, keeping me updated and responding to my questions very quickly. Would recommend.

Andrea · 19 June 2019

★★★★★ 4/5

Trustpilot

Selling our house

Penelope was a great help going above and beyond as we sold our house 🏠 during difficult times during Covid thank you

Alyson · 21 April 2021

★★★★★ 5/5

Google

We were really happy with Elaine and Adam's support throughout the process. Their responses were quick and helpful.

Jared · 22 August 2023

★★★★★ 5/5

Google

Our agent, Kieran, was really good. We were kept up to date with progress and any queries between different parties were actually dealt with. He was friendly and professional and I really felt that he was doing his best for everybody involved. Would use them again.

Christelle · 19 June 2017

★★★★★ 5/5

Google

Very helpful in quickly finding me a new flat. Excellent communication and keeping me updated every step of the way.

Hammad · 18 June 2023

★★★★★ 1/5

Google

Extremely unprofessional. Booked a viewing with Elaine. She did not turn up, answer my calls or text. Waste of time

Miss · 18 June 2023

★★★★★ 5/5

Trustpilot

Mellissa is the friendly staff

Mellissa is the friendly staff and quick response for any enquiry. It is a great experience for rental a new home.

Lawrence · 12 May 2021

★★★★★ 5/5

Trustpilot

Amazing experience

Amazing experience with the Cannock team! Just bought a house and they couldn’t have been more helpful. They were very friendly and supportive the whole way through from acceptance to completion. Kerry, Brandon and Jas are top tier! Thank you so much from all of us including our pup! 😊

Amy · 3 August 2023

★★★★★ 5/5

Trustpilot

Very professional

Very professional in the field of lettings and an excellent customer care from day one to when we got our keys. Very supportive and sent us a video viewing which enabled us to make a decision on the property and its just perfect.

Kingsley · 17 January 2024

★★★★★ 5/5

Trustpilot

A massive thank you to Laura

A massive thank you to Laura, so helpful and goes above and beyond to get things done would recommend to any body

Dave · 17 December 2020

★★★★★ 1/5

Trustpilot

The worst letting experience ever

The worst letting experience ever. Despite paying all rental fees from 11.12.19 and signing the contract I still do not have access to the property! Is it just me, or is it breaching the contract? Letting agent is completely uninterested. Utter lack of professionalism throughout the whole application process up till now, when I literally have to rely on my friends letting me sleep on a couch, despite technically having a house rented.

Anna · 12 December 2019

★★★★★ 4/5

Google

We were in search of a property to rent and didn't have much time since we were relocating from West Midlands, and the guys from Bairstow Eves were more then helpful in finding us a property in Hainault, the manager managed to show us the property with a very short notice and we managed to fill in application and book the property the same day! Would recommend to anybody who is looking for property around Wanstead and Hainault

Chetan · 20 June 2013

★★★★★ 5/5

Trustpilot

I would highly recommend Bairstow …

I would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!

Munick · 27 April 2021

★★★★★ 1/5

Trustpilot

promoting zero deposit scam when I have…

promoting zero deposit scam when I have enough for the deposit, ending up paying extra and zero service for the whole tenancy. Not recommended!

Pat · 4 December 2024