Trusted Agent profile · London
★★★★★
787 reviews across 2 platforms
198 Lavender Hill, London, SW11 1JA
Bairstow Eves's office in London, at 198 Lavender Hill, is rated 3.2 out of 5 across 787 reviews on two platforms, including 192 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
Every review we hold for the London office, from every platform, shown as written. First names only.
1/5
TrustpilotWould give a minus if I could, try to avoid !
The things we been through and the nerve cells we burned whilst renting through out Barkingside branch is unexplainable. We were also entered into different contract and are probably going to court as froudulent things has happened inside there. Try to avoid, to save time and nerves.
1/5
TrustpilotI have been charged twice for reletting fee
I have been charged twice for reletting fee, asked and email Joseph Sharman many times but still no response since 12/04/2023 and 22/04/2023.
5/5
TrustpilotExcellent service
It's been easy from start and hopefully to finish this Saturday. Rob has more than met his obligations. Showing us round the house 3 times now so we can measure and plan our move. I'd definitely recommend the lettings team at bairstow eves southend
1/5
GoogleSales team people are extremely rude, arrogant and very obnoxious.
Hi Kasia, sorry to read you feel this way. So that we can understand further and verify you as being a client of our local team, please can you contact us via review@countrywide.co.uk. with your full concerns. Kind regards, Scott (Customer Relations Team)
1/5
TrustpilotBairstow eves: review
Bairstow eves estate agents left 90% of the viewings of the property that I was selling, to me to do. Communication with Bairstow eves, I found, was really difficult. I would definitely not recommend anyone use Bairstow eves estate agents.
5/5
TrustpilotVery helpful friendly staff.nothing was…
Very helpful friendly staff.nothing was too much trouble.would recommend them.to friends and family
1/5
Trustpilotabsolutely rubbish
absolutely rubbish! avoid! sales and mortgage advisers are all useless! Sales are trying to push us to exchange contract even the vendor doesn't have colored lease plan and I consider myself lucky if I can get hold of the mortgage adviser after 100 phone calls.
1/5
TrustpilotNot recommended.
Sad to say I would not recommend this company. Compared to the Estate Agent we were buying from there was very little contact regarding our sale with B.E. which was not helpful and added to stress.
5/5
TrustpilotI cannot speak highly of Moss as the…
I cannot speak highly of Moss as the process of renting out my property has been dealt in a very thorough and professional manner. I would not hesitate to recommend them to anyone wanting to use their professional services.
5/5
GoogleExcellent, quick service and communication. Made the process very painless!
Thank you Eddie for the fantastic 5* review. Kind regards, Lucy.
5/5
GoogleI have been very happy with Bairstoweves for over 7 years now.
Hi Nick, Thank you for taking the time to leave us this excellent review, it's great to see that the Bairstow Eves team have been able to provide their proven, 5 star service for 7 years, such fantastic feedback, many thanks!
5/5
TrustpilotGood communication, helpful.
Maid Marion Way branch were great dealing with my sale. Good communication with regular updates from a dedicated agent. It’s really helpful to deal with one person and Karen understood and really acted in my best interests. Recommend
4/5
GoogleExcellent results at finding tenants and achieving a good rental price. Not so good thereafter on keeping us updated with the progress of reference checks and the deposit and initial rental payments. Overall, however, I was pleased with the service and would use them again.
1/5
TrustpilotWorst agency during Covid-19
Worst agency especially during Covid-19,reported some damages ,they didn’t fix it after 4 months of the reporting and that was not all, they needed full deposit for damages and cleaning ....terrible experience just rent from somewhere else...
5/5
TrustpilotCurrently renting a property through…
Currently renting a property through them and they've been nothing but helpful.
4/5
TrustpilotGood communication
Good communication - handled my purchase well. Losing one star as the Solicitors firm they suggest to their clients (sellers) are very poor communicators, which ultimately slowed down the process. Otherwise all good
5/5
TrustpilotI received excellent customer service…
I received excellent customer service throughout my buying and selling experience.I received supportive, friendly, and helpful guidance and advice throughout.Thank you
1/5
TrustpilotCannock branch terrible
Cannock branch terrible. Been trying to view a property for ages. The sales guy refused to speak to us. Left a message with a potential date with the rental girls. Nobody has got back to us. Don't they want to sell??
1/5
TrustpilotThey only care about the landlord and not the tennants
We kept our rental place in very good condition and when we left the property bairstow eves did everything they could to keep our deposit! Even down to lieing about items on the inventory. Horrendous customer service. Avoid the company like the plague
5/5
GoogleGreat service from the letting team in Battersea.
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
1/5
TrustpilotRude estate agents
Rude estate agents, very poor English & very poor communication. They are playing double agents by being rude to the local buyers so that they can sell to people from their country for cheap. Rude Rude Rude ...
1/5
TrustpilotPoor experience
Still waiting for the keys for my property two weeks after moving in..have phoned twice.Always late.Never returned calls unless they needed something.The seller left everything in a terrible condition and estate agent cannot even drop off keys.Poor experience
5/5
GoogleAmazing service. Helped myself and 3 friends in move into a brilliant, brand new property within 2 weeks of us contacting the agency. Always available, super responsive, and very friendly. Luis in particular was great. Thank you so much, would definitely recommend!
5/5
TrustpilotAlicia and her colleagues were amazing!
Alicia and her colleagues were amazing!Stress free, easy and honest communication! Always quick to reply, very respectful and reliable. 10/10
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Bairstow Eves hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near London.
