Trusted Agent profile · London

Bairstow Eves London reviews

3.2

★★★★★

787 reviews across 2 platforms

198 Lavender Hill, London, SW11 1JA

Bairstow Eves's office in London, at 198 Lavender Hill, is rated 3.2 out of 5 across 787 reviews on two platforms, including 192 Google reviews rated 4.6.

Google logo

4.6 / 5

192

Reviews on Google

This office

Trustpilot logo

595

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Excellent service from Nick and Petya Very friendly and professional Extremely knowledgeable of the property and were able to answer all my questions Would highly recommend this team

Mary · 14 June 2019

Agent replied · 12 June 2024

Hi Mary, thank you for your excellent 5* review of our dedicated Bairstow Eves team in Battersea. It is great to read that Nick and Petya were very friendly, professional, extremely knowledgeable and answered all of your questions. Best wishes, Emma.

5/5

Trustpilot

I thank the staff at Bairstow Eves in…

I thank the staff at Bairstow Eves in purley in particular Mr Tom Wright and Julie Goddard .Very professional and diligent, Tom and julie Always there to explain and keep me informed for any update regarding letting my 3 flats .As landlord I always using Bairstow Eve Purley office .Thank you very much for your hard work you are stars.

Nash · 15 April 2019

5/5

Trustpilot

House Purchase May 2024

I purchased a property from them in May 2024. They are extremely efficient, great at communicating and staff are all very helpful

Shakeel · 13 May 2024

5/5

Trustpilot

Mortgage Advisor

I collaborated with the Mortgage and Protection consultant, and the response was exceptional. They were accommodating, striving to secure the best possible deal. I highly recommend their services.

Valerii · 11 January 2024

5/5

Trustpilot

What can I say bairstow eves chelmsford…

What can I say bairstow eves chelmsford are amazing My property was unusual but right from the word go my hand has been held from updates and constant status updates the staff Chris Jordan megan and the lovely joan should all be commended for a fantastic way they are running the chelmsford branch Many many thanks to you all

Sara · 24 August 2019

5/5

Google

The letting agents have done an amazing job. They have always been very transparent and made their best to facilitate the renting process and the communication with our Landlord.

Salvatore · 14 June 2017

Agent replied · 12 June 2024

Thank you so much for giving us this feedback! We really appreciate you taking the time out to let us know how we've done and if you need anything in the future, please do not hesitate to contact us. Kindest regards and best wishes

1/5

Trustpilot

Avoid this agency!

We rented a flat with this agency finally we kicked out!not or late response for any issues, weeks/months with faulty washing machine and boilers. It's nightmare!Useless agency

Chakotay · 6 January 2024

5/5

Google

Matthew from the lettings team was really helpful and professional, would highly recommend!

Holly · 13 June 2022

Agent replied · 12 June 2024

Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

i have used Bairstow Eves lettings department for several of my properties in the area and i have found that they have provided an excellent service. they found me excellent tenants with good rents in a very short time span. i thoroughly recommend them. I was particulary impressed by Veekesh Bundhoo who was helpful, resourceful and knowledgeable. many thanks

Eloise · 14 June 2018

1/5

Trustpilot

Do not waste your time with this company!

Wasted a 4 hour round journey to view a letting believing we would be first come first served but no. Obviously our money isn't as good as people that drive better cars. We even offered 6 months rent in advance (£9k). Blamed on the owners no doubt but not impressed at all!

Db · 19 February 2021

5/5

Trustpilot

Mesba - the best estate agent

Mesba, our estate agent, was so lovely and super informative. He was really helpful every step of the way. I would recommend this place to anyone. Thank you, Mesba!

Amina · 24 October 2023

5/5

Google

I was extremely satisfied with the customer service - very polite staff that were very helpful and responsive to my requirements when property hunting. Well done!

Amy · 14 June 2018

Agent replied · 12 June 2024

Thank you for your kind words and 5* review about our Bairstow Eves branch in Battersea. Kind regards, Scott

5/5

Trustpilot

Mesba is the best

Mesba helped us a lot, he is an excellent agent, a great professional and today I have my house thanks to his good workTks u Mesba, tks u

Reinaldo · 25 October 2023

1/5

Trustpilot

Uninterested

Uninterested. They put your property on rightmove at their inflated valuation and wait until the price is reduced to its true value then pretend they have done something. They don’t suggest anything that might create interest. Absolutely useless

Paul · 2 December 2022

5/5

Google

Excellent service I would highly recommend, the quality of the tenants this agent finds me is what I rate most.

Phyllis · 13 June 2020

Agent replied · 12 June 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy.

4/5

Google

Staff are very helpful in assisting us from the start till the day we move in to our new flat. Thank you!

Gileen · 26 August 2019

Agent replied · 24 August 2024

Thank you Zaine for your fantastic 4* review. Best wishes, Emma

5/5

Google

Service 5 * Thank you very much for all the help made available by the team. Luís, Petya, you are the best

Fernando · 14 June 2019

Agent replied · 12 June 2024

Thank you for your and glowing 5* review of our local Bairstow Eves team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

1/5

Google

Incompetent swindlers. Included all my furniture in the sale price without telling me. Now they're charging me commission on it as well.

Rob · 14 June 2019

Agent replied · 12 June 2024

Hi Rob, I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Best wishes, Tracey.

4/5

Google

Staff are very helpful in assisting us from the start till the day we move in to our new flat. Thank you!

Gileen · 14 June 2019

Agent replied · 12 June 2024

Thank you Zaine for your fantastic 4* review. Best wishes, Emma

1/5

Trustpilot

Barestow Eves Romford

Barestow Eves Romford - Awful, Unprofessional,rude and lacking any honesty!!!By and large the worst estate agents we've ever dealt with as well as our own estate agents views on them. With the Manager being the route casue of losing 2 properties due to his negligence and bullying of potential vendors!!!

Toby · 5 October 2020

1/5

Trustpilot

Well still waiting since last october i…

Well still waiting since last october i haven't used this company myself for this reason, my buyers are using the Grays branch. my buyers buyer has issues that the estate agents should have addressed early. Not a care in the world no urgency nothing sick of it. Poor

Helen · 12 March 2021

1/5

Trustpilot

Bairstow Eves - Walthamstow [aka Countrywide.co.uk] avoid

Gave my contact details to developers without permission. Now keep getting pestering phonecalls. I will be informing the Information commission about this. I certainly will not recommend them and will not be using them.

Donald · 9 February 2023

1/5

Trustpilot

Disgusting services

Aleena Iftikhar,is very unprofessional,dishonest,and disgusting attitude.We were interested of viewing a property to purchase.In 24 hours we were told: freehold,100% ownership,couple of hours later,called and stated that is leasehold and 70% ownership.Next day contacted and asured us that is freehold and 100% ownership.Constantly denied everything she stated before.Lies,lies and more lies.Wasted my time.Stay away clear

Greta · 19 January 2017

5/5

Google

Smooth and efficient service - thanks

Paul · 13 June 2022

Agent replied · 12 June 2024

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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