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Bairstow Eves London reviews

4.5

★★★★★ Excellent

265 reviews across 1 platform

488 Roman Road, Bow, London, Greater London, E3 5LU

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Bairstow Eves's office in London, Greater London, at 488 Roman Road, is rated 4.5 out of 5 across 265 reviews on 1 platform, including 265 Google reviews rated 4.5.

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4.5 / 5

265

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

I found the staff friendly, helpful and professional, they facilitated my move really well

M · 25 September 2024

Agent replied · 25 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Thank you Bairstow eves for helping me to find a new home specially thanks to vitali he is so friendly and helpful person I’m really happy for his service

Shosme · 26 November 2023

Agent replied · 25 March 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Had the pleasure of being with Bairstow eves in Bow for the last 2 years. Iv been with quite a few different agencies in the past but these guys have always been so efficient in sorting anything I needed out on top of being lovely! Hopefully ill be back in the Bow area in the near future!

Becky · 28 July 2019

Agent replied

Thank you Becky for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

5/5

Google

Vitalii and Karl ensured that my move was nice and smooth. The whole process was handled with professionalism, empathy and care. Thank you!

Xafaya · 24 February 2024

Agent replied · 25 March 2024

Xafaya UK thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

A huge thank you to Sam, who went above and beyond to get my new accommodation organised in record time. By far, he is the best estate agent I have worked with in over 25 house moves. Highly recommended!

Rachel · 28 July 2019

5/5

Google

WOW! Karl and team you're so amazing! My property had been left vacant by my previous agency, but Bairstow Eves and Karl in Bow managed to get me a great tenant before it was even on the internet!

R · 28 July 2019

5/5

Google

The agent made me feel very important (Karl) every step of the way, I’ve been looking for a while, let down by a lot of dishonest agency. Extremely professional, honest, Patient and understanding I would definitely recommend Bairstow Eves to anyone that’s looking,PositiveQuality, Professionalism

Sh'Aaliyah · 11 January 2022

Agent replied · 10 January 2025

Many thanks for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

These guys are super friendly and they made me feel welcome from the moment I meet them. I was very happy letting through them, they were very supportive throughout the process and also offer excellent service after we moved in. They’ll be the first agents I’ll call when it’s time to move again.

Olu · 31 October 2019

Agent replied

Thank you for your wonderful 5* review! It is always great to read such positive comments about our dedicated local team. Best wishes, Scott

5/5

Google

Recently rented a place through this company, it was such a quick and fun experience. Vitalli has good patience and is very thorough when answering any questions you may have. Great experience 😊

Jurelma · 1 April 2023

Agent replied · 30 July 2023

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Extremely rude staff. I dealt with someone called Karl. He accused me of benefit fraud before even hearing out how I would be getting them help if the council failed to help me. And he said he wasn't judging when clearly he was. Highly unprofessional and rude.

Fatima · 9 May 2021

Agent replied

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations. Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

The agent made me feel very important (Karl) every step of the way, I’ve been looking for a while, let down by a lot of dishonest agency. Extremely professional, honest, Patient and understanding I would definitely recommend Bairstow Eves to anyone that’s looking,PositiveQuality, Professionalism

Sh'Aaliyah · 25 August 2021

Agent replied

Many thanks for the amazing recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really happy with the services that Vetal and Karl have provided. They were very informative and have been able to advise me greatly about my property. A lot of professionalism and thought from both fellows.

Yuliia · 3 September 2022

Agent replied · 30 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

I just come of the phone to an advisor named Ellie, I was very impressed by her professionalism & how informative she was!! Very polite and explained everything I needed her too. Would definitely recommend that if anyone needs help with advise/property; speak to Ellie!! Thankyou.

Michaela · 30 July 2020

Agent replied

Thank you for your wonderful 5* review and recommendation. I will, of course, make sure your kind words are passed on to our local team. Best wishes, Scott

5/5

Google

Bairstow Eves were excellent throughout the entire moving process. Sam in particular was absolutely outstanding - he was friendly, efficient and worked extremely hard to help make the move as easy as possible. He was in constant contact and kept me updated on all the developments, as well as responding quickly to any queries. I can't thank him enough for the great service. I was highly impressed by the commitment and professionalism demonstrated by Bairstow Eves, and recommend them highly.

Kate · 28 July 2019

1/5

Google

Plain incompetent. Looking to sell my flat I call them and the woman I spoke with was just useless. I put my flat for sale with one of the many estate agents in the areaNegativeProfessionalism

J · 22 June 2022

Agent replied · 21 June 2024

Hello, I am sorry you feel this was please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

5/5

Google

As first time landlords we were quite nervous about renting out our home but Karl gave us all the necessary information, guidance and support throughout the process. He was patient with our newbie questions and helped us choose the right tenant.

Mariya · 24 July 2021

Agent replied

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Romario and Barbara have been very helpful. Since this is my first time buying a property I had a lot of questions which they answered thoroughly. Thank you for your patience and professionalism.

Mariana · 30 July 2022

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Accidently overpaid my rent. Called bairstow eves and they sorted the issue promptly.

Michael · 24 February 2024

Agent replied · 25 March 2024

Thank you for your thoughtful 5* review Michael! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Very good experience with Joseph at the Bow branch - he and Luke helped me land a place to rent last month and were super clear and reliable with paperwork and other info, making sure I felt comfortable at every step. Positive experience - team recommended.

Max · 28 July 2019

Agent replied

Thank you Max for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot

5/5

Google

Have just sold my flat via Bairstow Eves Bow. Barbara Millings did an excellent job in facilitating the sale despite dire service from the solicitors on both sides. Thanks again Barbara.

David · 30 July 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Having lived at my current residence for just above six months has been a pleasure thanks to the lovely Barstow Eves team. The whole team including Sabrina, Jay, Sam and Paul have consistently been providing excellent service along with a great deal of warmth and friendliness. Sabrina helped me and my flatmates find the perfect house despite her mature stage of pregnancy at the time which proved what a dedicate professional she is. Thereafter, the whole team has been contributing to our well-being as individuals and tenants and have made our lives a bit less difficult. Thank you to the whole team and I urge and encourage all to make the right choice with Bairstow Eves.

Kalina · 1 August 2015

5/5

Google

So many letting agents these days expect you to do all the leg work - rather than helping you to find somewhere that fits what you're looking for. This was definitely not my experience at Bairstow Eves. I've just moved into a flat that meets my (demanding) specifications perfectly, thanks to the assistance of Jay. He went out of his way to ensure that my move was as hassle free as possible and was very accommodating during my hunt for an additional flatmate. He's basically a bit of a legend. Thanks!

Peter · 28 March 2015

5/5

Google

So many letting agents these days expect you to do all the leg work - rather than helping you to find somewhere that fits what you're looking for. This was definitely not my experience at Bairstow Eves. I've just moved into a flat that meets my (demanding) specifications perfectly, thanks to the assistance of Jay. He went out of his way to ensure that my move was as hassle free as possible and was very accommodating during my hunt for an additional flatmate. He's basically a bit of a legend. Thanks!

Pete · 1 August 2014

5/5

Google

I got excellent service from Vitalii. His can do attitude,positivity, resilience is admirable.

Mahadi · 26 November 2023

Agent replied · 25 March 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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