Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleA professional and prompt service from Joseph and all the team at Bow and Bairstow Eves lettings. Always ready to assist our business and address any issues there might be along the way. Clearly experienced people in lettings and property management.
Adam · 28 July 2019
Agent replied
Many thanks Adam for the glowing 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleThey are very professional I have rented a house and everything went very smoothly. I really appreciate vetal stulin who cooperate with us alot
Noman · 2 December 2022
Agent replied · 30 July 2023
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks a lot to Vetal. He was a great help to me in assisting me with a property! Very kind and helpful!!PositiveResponsiveness, Quality, Professionalism, Value
Frohar · 25 August 2022
Agent replied · 30 July 2023
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a great experience Karl - efficient, not pushy and very friendly!
James · 3 April 2025
★★★★★ 1/5
GoogleBad communication, unfair fees. Any service dissipated immediately after we had paid the relevant money. The owners of the property we are renting were equally dissatisfied with the service they received which makes me really wonder who wins?
Emma · 28 July 2019
Agent replied
Bairstow Eves is a transparent agency, we are completely straightforward, upfront and honest about our fee structure. Our fees can be found displayed to the public inside every Countrywide office, can be found easily online on all property portals that we advertise with, and our staff are happy to discuss our fee structure with our customers in the office or via telephone even before a property viewing is arranged. We constantly monitor the fees of other agents in the marketplace and ensure that our fees are pitched in line with our competitors and industry regulations so they are not excessive and are set fairly for our customers. It is very disappointing to read your comments and I would very much like to discuss your areas of concern in more detail to find out which property this was in relation to. Please call me at the branch at your earliest opportunity.
★★★★★ 5/5
GoogleJust recently we signed a contract, they work really well. I suggest them to all
Mona · 31 May 2023
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmazing service that you can rely. I have received outstanding service to move into new property by the BAIRSTOW EVES, Roman road team specially Mr Luke look after me to move the property without having any difficulties.
ABU · 28 July 2019
Agent replied
Thank you for your 5* review of Bairstow Eves and kind recommendation, Best wishes, Scott
★★★★★ 5/5
GoogleAmazing service that you can rely. I have received outstanding service to move into new property by the BAIRSTOW EVES, Roman road team specially Mr Luke look after me to move the property without having any difficulties.
Mohammed · 23 June 2019
Agent replied · 21 June 2024
Thank you for your 5* review of Bairstow Eves and kind recommendation, Best wishes, Scott
★★★★★ 5/5
GoogleI had a great experience with luke from this particular branch, he was very knowledgeable, paired with great customer service/people skills, would highly recommend his services to any and all of my friends
Sean · 15 October 2019
Agent replied
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Many thanks for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleI've dealt with a lot of estate agents over the ten years I've lived in London and I found dealing with Bairstow Eves and Jay to be one of the most open, polite and tenant-centric. Jay gave me a balanced view of the property, did not exert pressure on me and has handled my offer brilliantly. I won't hesitate to recommend him to others.
Thanks!
Gemma · 28 July 2019
★★★★★ 5/5
GoogleVery friendly and helpful agents! The house hunt was very smooth and efficient, found our ideal house in the first go, absolutely recommend these guys to find the perfect home for you! :)
Shamrin · 28 July 2019
Agent replied
I'm delighted to read that the fantastic team at our Bairstow Eves branch in Bow were able to provide a 5* service once again and that you benefited from their efficient and effective approach, finding the perfect home. Many thanks for the great review and recommendation, Michael
★★★★★ 5/5
GoogleThey are very good and reliable company
Masud · 31 May 2023
Agent replied · 30 July 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleBairstow Eves office in Bow have managed properties for me for several years. They have proved to be very professional, diligent and supportive. I recommend their service without reservation.
Edward · 28 July 2019
Agent replied
Edward, thank you for your kind review and recommendation. Best wishes, Mark
★★★★★ 5/5
GoogleHappy with the service provided on my recent purchase.
Musharof · 2 March 2023
Agent replied · 30 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review ! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat experience with Vitalii as he helped us secure a rental property from abroad
Michael · 30 July 2022
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad the pleasure of dealing with Luke from Bairstow Eves in Bow. He was polite and professional throughout the process. I would certainly recommend him to others.
Zac · 15 October 2019
Agent replied
Really lovely to read another 5* review for the Bairstow Eves team. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
★★★★★ 5/5
GoogleVery happy, they set up our tenancy perfectly. They helped us with the whole process!!! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Mark · 22 June 2021
Agent replied · 21 June 2024
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 4/5
GoogleThank you to all the staff at 488 Roman Road who during the last eleven years have carefully chosen new tenants for my studio flat.
John · 26 November 2019
Agent replied
Thank you John for recognising with your wonderful 5* review of our dedicated team. Kind regards, Lucy
★★★★★ 5/5
Googlefriendly helpful, efficient staff here. helped me find a great flat, very supportive and patient with my questions. cheers to Luke Pegg and Joseph Weare!
J · 31 July 2019
Agent replied · 30 July 2023
Thank you Josie for your 5* review and kind words, so pleasing to hear that Luke & Joseph were of great assistance. All the best in your flat, kind regards, Mark
★★★★★ 5/5
Googlefriendly helpful, efficient staff here. helped me find a great flat, very supportive and patient with my questions. cheers to Luke Pegg and Joseph Weare!
Josie · 28 July 2019
Agent replied
Thank you Josie for your 5* review and kind words, so pleasing to hear that Luke & Joseph were of great assistance. All the best in your flat, kind regards, Mark
★★★★★ 5/5
GoogleThanks very to Karl for helping find great tenats .PositiveResponsiveness, Professionalism
Richard · 22 June 2022
Agent replied · 21 June 2024
Thank you for your great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKarl have been great from the start of my journey. Would recommend Bairstow Eves bow 100%PositiveQuality
Klaudia · 22 June 2021
Agent replied · 21 June 2024
Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleHighly recommend talking to Luke he was fantastic, so patient with my queries and went above and beyond to help me.
Jade · 8 October 2019
Agent replied
Many thanks Jade for taking the time to leave us this amazing 5* review and recommendation.
Best wishes, Lucy
★★★★★ 5/5
GoogleI've found a great flat with the help of this agency.
The property manager has been very helpful throughout the journey.
I highly recommend this agency to you!
Shuyuan · 22 August 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.