Trusted Agent profile · London, Greater London
Verified
★★★★★
86 reviews across 1 platform
Angel Corner Parade, 9-10 Fore Street, Edmonton, London, Greater London, N18 2QH
Part of Bairstow Eves, see every office.
Bairstow Eves's office in London, Greater London, at Angel Corner Parade, is rated 4.5 out of 5 across 86 reviews on 1 platform, including 86 Google reviews rated 4.5.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleThanks to Andreas, me and my family felt comfortable and at ease throughout the whole successful process that led us to get our new house
Thank you for your terrific 5* review Tirouven. Best wishes, Lucy, Customer Relations.
5/5
GoogleBenedict was very helpful, he showed me a lovely property. I’m very happy, outstanding service.
Thank you so much for your 5* review Peter! We're delighted to hear that Benedict provided outstanding service and helped you find a lovely property. Best regards, Lucy, Customer Relations Team
5/5
GoogleHi, Daniel just wanted to say I appreciate your service, helped me every step of the way to makes the process very smooth Highly recommended Thank you
Thank you for your kind words, Ram! We are thrilled to hear that Daniel provided you with excellent service and made the process smooth for you. We appreciate your recommendation and look forward to assisting you in the future.
5/5
GoogleDaniel was very pleasant and accommodating allowing me to view the property a few times in the process. Very happy with the service provided.
Thank you for taking the time to leave us this amazing 5* review Cynthia. Kind regards Lucy, Customer Relations.
5/5
GoogleMark was excellent from start to finish although only met him twice we built up a good relationship over the phone will miss talking to him he was more helpful than the solicitors that sold my property would highly recommend bairstow eves especially mark .
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleWe had help and support from Andreas with our mortgage requirements. Andreas gave us full support throughout the process and kept us up to date with the application process. Even dealt with the agents during offer stages. We would recommend using Andreas for mortgage advice.
Many thanks for your marvellous 5* review and recommendation Kamrul. Best wishes, Lucy, Customer Relations.
5/5
GoogleAndy was very helpful and always on disposition ,clear mind to support you. Good adviser.
Many thanks for the fantastic 5* review Canmanee. Kind regards, Lucy, Customer Relations.
5/5
GoogleHad a wonderful experience purchasing a home with Daniel at Bairstow Eves Edmonton. Daniel was marvellous and always got back to us, I can't stress how wonderful the service was. Communication was spot on!! Thanks to Daniel, his manager Mark.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI’ve dealt with Bairstow Eves a few times over the past few years, I can honestly say that I’ve never been let down as a seller and a buyer. They are fully behind the client and make the sell or buy very smooth. To pick up the phone or sending emails and to get a reply straight away always helps. Keep up the good work guys.
Thank you for leaving us your superb 5* review Huseyin Hassan. Best wishes, Lucy, Customer Relations.
5/5
GoogleLooking for a house in London in an area I can afford. Contacted this branch and spoke to a polite, informative young man . He was knowledgeable, professional and specific in his answers. Nice to hear Bairstow Eves hasn’t lost its touch .
Thank you for taking the time to leave us this amazing 5* review Catrina. Kind regards Lucy, Customer Relations.
5/5
GoogleMark was very professional and went over and above the call of duty. The sale went through. Top score well deserved.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have found members of staff to be very helpful. Mark,Benedict and Daniel have been excellent. I found Benedict to be very helpful and hope the he continues to provide the excellent service that was afforded to us while he was at the Edmonton branch.
Thank you for taking the time to leave us this great 5* review Michael. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe delt with Adam and his team at Bairstow Eves Edmonton for over 2 years. We bought and let our properties with them and received a fantastic level of service throughout. We would highly recommend their services to anyone looking to buy, sell or let a property!
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleHad a wonderful experience purchasing a home with Daniel at Bairstow Eves Edmonton. Daniel was marvellous and always got back to us, I can't stress how wonderful the service was. Communication was spot on!! Thanks to Daniel, his manager Mark.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI was very happy with the service I received from my estate agent Ben when he brought buyers to view my house one of whom actually bought my house at the asking price. Ben’s professionalism, friendly manner and knowledge assisted in the sale of my house.
Thank you for your wonderful 5* review Pamela! We're delighted to hear that Ben's professionalism, friendly manner, and knowledge helped in the successful sale of your house. Best regards, Lucy, Customer Relations Team
1/5
GoogleToday i expericed one of disrespectfull fone conversation with manager of this place ,i have requested to vi3w a property at this estate agency,they told me to leave my contact and will get back to me but never did and then i start calling them back 4 5 times and keep telling me that they will call back and today i called with private number and they answerd my call and i told them why do you tell me that you going yo call back but never ,so at the end the property has been sold and i have not raised my voice or got angry i just told them that its not fair in what tbey are doing telling ppl lies ,and told them they shpuld improve there costumer service and the manager i spoke was like blaa bla bla and closed the fone then i called back and i told him how rude he is and he said that i was shouting at him why should shout and yell , Poor service poor attitude
Hi Orhan, we're sorry if this was your experience. If you want to leave us some more feedback by all means email review@countrywide.co.uk.
1/5
GoogleNo one answers calls ever. Real bad custoner service being a sales company
Thank you for making us aware of your experience, please do contact us via EAComplaints@Connellsgroup.co.ukshould you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
Google"Keith and the team are proactive for both the buyer and seller in order to achieve rapid exchange and completion. I have been given a professional and transparent service and despite several complexities surrounding the purchase of a property I was well supported through each stage of the process. Keith and his team acted as a professionally functioning hub to liaise between the vendor, solicitors and managing agent at each key milestone. Best, Mr Shah"
1/5
GoogleDid not like the customer service at this branch at all. Ben from Bairstow Eves was unreliable and slow and frustrating to talk with. Don’t even bother with this branch
Hello Reme Rachel, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleGreat service from Dan McAlister, went the extra mile to ensure or sale went through.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.
2/5
GoogleI instructed Bairstow to market my property. The staff were always polite and cheerful however overall I was disappointed with their service despite some impressive premium listing features and smart templates. I was never provided with a copy of the contract for my instruction despite a number of requests for a copy to be sent. The advert that was uploaded to the property search engines was full of small errors and had a lazy description that didn’t fully explain the features of the property. The floor plan didn’t reflect a large outdoor terrace which was a big selling point of the property despite providing them with an accurate version. I chased this for two months and it was never rectified. I also had to chase them to enable ‘premium’ features like featured listing that I had paid for but that wasn’t enabled when the listing went live (after chasing this was enabled). One of the main reasons for my disappointment was the fact that the balcony doors (on my low floor property) were left unlocked and open after two separate viewings, which is something that burglars often exploit. Unfortunately as I could rely on them to get small things like this right, I lost all confidence in them being able to get the big things right, like actually selling my property and withdrew my instruction. They need to focus on getting the basics right and providing a service worthy of the commission price tag. Edit: as if to drive the point home I received an automated email with my signed contract almost one year to the day after I terminated my instruction. Unbelievable.
Dear Mr Jafar, I really am truly sorry to read of your customer experience and i would like to invite you to send me an email in order to discuss this further. Please send a short email with your best contact number to review@countrywide.co.uk and we will be in touch as soon as possible. Many Thanks, Sarah
5/5
GoogleFantastic from start to finish. Dan was always there to answer queries and help in any way. Very friendly polite and helpful.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleVery professional, Adam Shackman was very helpful and knowledgeable and was approachable throughout the process
Thanks for the fantastic 5* review - we really appreciate this! Graham, Customer Relations
5/5
GoogleFantastic from start to finish. Dan was always there to answer queries and help in any way. Very friendly polite and helpful.
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bairstow Eves's London office has 86 reviews across 1 platform: 86 on Google.
Bairstow Eves London is rated 4.5 out of 5 across all 86 reviews, and 4.5 out of 5 on Google from 86 reviews.
Bairstow Eves London, Angel Corner Parade, 9-10 Fore Street, Edmonton, London, Greater London, N18 2QH.
