Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googlethey are a joke of a company too focused on meaningless numbers over running an actual business. Mark is the biggest one of all. He will fight with you every step of the way. Push you to get a mortgage which isn't great and refer you to the worst solicitors possible. Be warned you are looking at 5-7 months to complete a sale and mark will fight with you and blame you instead of doing sales progression.
For some reason the district manager shobad is submissive to mark so definitely do NOT expect any help from the company. A name change to cuntstow eves is better fitted
Buyers/ sellers/ renters go use a real estate agency not this gimmick relying on parent company money to survive. Its not just this office its all of them in north london
Halil · 9 April 2026
Agent replied · 13 April 2026
Hello, please contact us via review@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI’ve had an excellent experience working with Mark Alexander at Bairstow Eves Estate Agents in Edmonton. From the very beginning, Mark has been incredibly professional, proactive, and genuinely committed to delivering the best possible service.
He keeps communication flowing at all times, making the whole process feel smooth, stress-free, and well-managed. It’s clear that he takes real pride in his work and goes above and beyond for his clients.
Mark’s positive attitude, reliability, and dedication make him an incredible professional. I truly appreciate his hard work and support throughout my transaction, and I feel confident things are in the best hands.
I would highly recommend Mark Alexander to anyone looking for a trustworthy, responsive, and highly efficient estate agent. Thank you again for your outstanding service.
Muhammad · 30 March 2026
Agent replied · 13 April 2026
Thank you for your glowing review! We strive to provide exceptional service to all of our clients and we're delighted to hear that Mark went above and beyond for you. We appreciate your recommendation and look forward to continuing to exceed your expectations. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI honestly can’t thank Daniel enough for all his help throughout our flat purchase. From start to finish, he went above and beyond to keep us updated every step of the way. He was always chasing up the lenders and the sellers, making sure everything was progressing and letting us know exactly where things stood.
Daniel is such a genuine gentleman, always polite, professional, and true to his word. If he said he’d call, he absolutely would. His reliability and communication really helped speed things up and gave us peace of mind during what can be a very stressful process.
Thanks to Daniel’s dedication, everything moved along much faster than we expected. He really is a credit to the estate agency, and we’re so grateful for all his hard work. Highly recommend!
Cansu · 31 July 2025
Agent replied · 27 January 2026
Thank you for the kind words! We are so happy to hear that Daniel provided exceptional service during your flat purchase. Our team strives to go above and beyond for our clients and it's great to know that Daniel's reliability and dedication has helped to make the process smoother for you. Thank you for choosing us and recommending us to others! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleDaniel McAlister at the Bairstow Eves Edmonton branch was superb. We spoke to four different estate agents and decided to go with Daniel because he was very down to earth and understood exactly what we were going for, he was the only one we spoke to who we felt wasn't too pushy but was taking on board what we were saying. He also got the price spot on, which was a high price, the highest in the street at data of sale (£380k). Other estate agents were quoting far too low (£350k), or unachievably high (£410k). In addition to both of those points, he also managed a huge amount of viewings on single days, up to eight people on one day, with precision. So for us, he excelled in all three areas that we were looking for: he came across as a good, genuine person, he got the price exactly right, and he managed a huge amount of viewings with efficiency and with no issues whatsoever, whilst communicating all the time. Then, post accepting an offer, he was always easy to get on the phone, and everything was communicated perfectly during that lengthy process. I can't recommend Daniel at Bairstow Eves Edmonton enough. It was excellent from start to finish. Top notch work.
Krishan · 8 March 2025
Agent replied · 17 April 2025
Hello Krishan,
Thank you for your wonderful 5* review! We're thrilled to hear about your positive experience with Daniel McAlister at our Edmonton branch. It's fantastic to know that he provided the service and expertise you were looking for. We appreciate your recommendation and look forward to assisting you again in the future.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleAs a first-time buyer, I couldn't have asked for a better experience. Andy, the mortgage broker, was incredibly friendly and knowledgeable, guiding me through every step of the process with patience and expertise. Daniel was equally great, going above and beyond to help me find the right property. Their support made what could have been a stressful journey feel seamless and enjoyable. Highly recommend their services!
Ayeisha · 17 January 2025
Agent replied · 10 January 2025
Thank you for your brilliant 5* review! We're thrilled to hear that Andy and Daniel made your first-time buying experience seamless and enjoyable. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleGreat service/ customer care. Ben was the sale negotiator assigned to us during the process of trying to sell our home. Ben was an absolute gem throughout, highly professional and communicative. Ben was very helpful and always warm towards us which was great. It really helped to make a stressful experience easier. We built a very good relationship with Ben, which was a bonus :).
Mark (branch manager) and the team are great, easy to talk to helpful, down to earth and professional individuals. Would highly recommend the great services offered at this branch of bairstow eves.
J'oneale · 21 May 2024
Agent replied · 20 June 2024
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future J'oneale Hutson. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google5 star service! Recently sold my house through Bairstow Edmonton branch. From the point of instruction till completion, I had great service from all the staff in the office. Special mention to the branch manager (Mark) who gave me very honest and professional advice. His deep knowledge of the market clearly shone through. I achieved a great price for my house and the whole transaction went very smooth. I have had such bad experiences with the other agents in the area (poor advice, pushy managers etc) which made this experience stand out. Definitely recommend Mark!!
Neel · 21 April 2024
Agent replied · 20 June 2024
Hello Neel,
Thank you for taking the time to write this excellent 5* review for Bairstow Eves in Edmonton. Mark who is the branch manager prides himself on providing excellent customer experiences, which is fantastic to hear you have benefitted from! I will be sure to inform Mark of your kind words. Kind regards, Maryjane.
★★★★★ 5/5
GoogleMy brother and I bough houses through Bairstow Eves Edmonton recently, dealt with Mark, what an amazing human being.
Mark has been outstanding all the way through, from our first meeting to completion He has been brilliant! He understood our particular circumstances and maintained a regular contact providing a friendly and reassuring support, which we feel went beyond the normal high street estate agent service. Caring about the people involved in the process as well as the process makes a huge difference . We give 5 well earned stars to Mark
Thank you so much for helping us buy the house we dreamed for !!!!
Regards
Kastro & Sokol
Kastriot · 21 April 2024
Agent replied · 20 June 2024
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
★★★★★ 1/5
GoogleI asked Bairstow Eves (Edmonton branch) for a property evaluation and was extremely disappointed. Mark Alexander, the senior branch manager, carried out the valuation on my Tottenham property and gave me a ridiculously low figure. He came across as unwelcoming and unhelpful on the phone, almost as if he deliberately undervalued my home because he didn’t want to deal with me.
The figure he provided was shockingly inaccurate, he valued my large, extended 3‑bedroom house as if it were still 2010. Just last year, my mortgage company gave me an estimate that was over £250k higher than what he told me. That kind of discrepancy makes it clear something is seriously wrong with this branch’s knowledge and professionalism.
Do not trust their valuations. They give out wrong figures, and it’s apparent there is no proper understanding of current sales values or appraisals. I would not recommend this branch to anyone.
DO NOT RECOMMEND!
ZULU · 28 November 2025
Agent replied · 27 January 2026
We are deeply sorry for the negative experience you had with our company. We take all feedback seriously and we appreciate you bringing this to our attention. Please email me at EAComplaints@Connellsgroup.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleThey are reliable, honest and operate with integrity.
I recommend them to anyone who is looking for some great estate agency.
Thanks to Andreas he is magnificent broker ever i seen always takes the time to answer any questions I may have, and provides me with all my documents and lenders. I’m very happy he was my broker and i recommend him with confidence and he is a very honestly person.
Onur · 27 July 2024
Agent replied · 26 August 2024
Many thanks for your marvellous 5* review and recommendation Onur. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSanta Claus Mark was true to his word from day one. He said it would take 3 months to sell my property. It took 2 months. Christmas has come early for my family 🎅
I truly am grateful for the hard work he has put in behind close doors. He has listened to all my fun,happy and sad times. He was so patient and had loads of empathy towards me. I can't thank him enough.
I would also like to thank Daniel with the advice about securing another property from the proceeds. I just ran with it and now have a bigger home and can afford to do it up how I want too.
Thank you for making this happen for me so quickly.
Merry Christmas 2023🎅🎄🙏🏽🥳
Rasena.
Rasena · 23 December 2023
Agent replied · 20 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy parents recently purchased their home, all thanks to the incredible support and guidance of Daniel! He made the entire process unbelievably smooth, and his patience and understanding were unmatched. Daniel went above and beyond to address every question and concern we had. We couldn't have done it without him. Thank you, Daniel, for making usually a stressful experience much easier!
Elvin · 5 August 2024
Agent replied · 26 August 2024
Many thanks for the fantastic 5* review Elvin. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Google“Andreas was our mortgage broker. During our home purchase, his knowledge, attentive support, clear and understandable explanations, and guidance made us feel very comfortable. Our mortgage was approved in a very short time. Thank you very much, Andreas. We are very pleased.”
Irfan · 13 April 2025
Agent replied · 11 November 2024
Many thanks Irfan for the fantastic 5* review. I have passed your flattering comments onto our Edmonton branch. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndreas and Daniel were a great in helping us navigate the home buying process as first time buyers. Andreas, our broker, made everything clear and easy to understand. He was incredibly efficient, our mortgage offer came through in just two …
Meri · 13 April 2025
Agent replied · 25 October 2024
Thank you for taking the time to leave us this tremendous 5* review Meri. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBenedict and Mark were extremely professional and supportive during the sale of our home. Their knowledge and experience were invaluable and their dedication to handling all the paperwork made the whole process smooth. Both gentlemen were …
Aneta · 13 April 2025
Agent replied · 25 October 2024
]We're thrilled to hear that Benedict and Mark were able to make the sale of your home smooth and stress-free. Many thanks for your fantastic 5* review and recommendation Aneta. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe cannot recommend the Edmonton branch highly enough. From the initial valuation of our house by Mark (Manager) to the day of completion we were very impressed. Mark came in with a valuation higher than other agents and we were sceptical but gave him the chance to prove his sales talk and he surely did! We had an offer within a week, and then Daniel took over the process from there. Daniel is a real credit to the company, he was an absolute star throughout and his communication was excellent. He worked so hard to ensure everything went smoothly and we can't thank him enough. Huge thanks to Bairstow Eves Edmonton, you are top class!
Carol · 3 October 2022
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlthough there were some delays in this process this was not down to the agency and beyond their control. I believe that the agent communicated well at all times. Anytime i called i was always greeted kindly, patiently, and professionally. They saw the sale through as promised and we are due to complete next week. I appreciate all the kind attention shown to us by Mark Alexander and his team. A pleasure to speak with and would not have wanted anyone else dealing with us on this sale. I dont think anyone could have supported us better through this process.PositiveProfessionalism
Öz · 21 June 2021
Agent replied · 20 June 2024
Many thanks for the amazing 5* review and kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI chose Bairstow Eves to sell my house and I have to say from start to completion I was extremely pleased with their service and I must say a huge thank you to Adam who was extremely helpful throughout. He was very professional and polite and always responded promptly to any queries we had. I cannot thank him enough for all his help and I will definitely be recommending Adam to any friends or family wishing to sell their house in the future. Thank you Bairstow Eves.PositiveResponsiveness, Quality, Professionalism, Value
CAR · 21 June 2020
Agent replied · 20 June 2024
Thank you for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleCalled up this branch quite a few times and I can say the service was great. I have mainly dealt with Mark and Ben, thank you for all the help.
Mike · 3 December 2024
Agent replied · 10 December 2024
Thank you for taking the time to leave us this amazing 5* review Mike. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleBenedict was very helpful and professional during our search for properties in the Edmonton area. I recommend Bairstoweves👍 …
Kennith · 13 April 2025
Agent replied · 10 December 2024
Thank you for taking the time to leave us this great 5* review and recommendation Kennith. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndreas is the one who helped us so helpful, friendly and always answering without any delays.
100% recommendations
Bardhul · 13 April 2025
Agent replied · 25 October 2024
Hello Bardhul,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleHighly recommend Baistowes Edmonton branch.we bought our first house with the lovely Ashru who is the mortgage adviser and done an excellent job.
Daniel and Mark were brilliant too and have been very helpful with all the queries and every time our problem was dealt promptly
5 star for the team work
Navind · 1 May 2023
Agent replied · 30 July 2023
Thanks for the wonderful recommendation and 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAndreas is a very good broker, he helped me with all the documents for the house, I recommend him with confidence and he is a very serious person.
Florin · 27 July 2024
Agent replied · 26 August 2024
Many thanks Florin for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving interacted with a number of estate agents and staff over the past few months, I could not recommend Benedict enough. The process of buying/selling is daunting enough but to know you have someone looking after you, your interests and …
Khadija · 13 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.