Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe viewed a property with Benedict. He was a very polite and helpful man. Made the experience a lot easier than we expected.
Katie · 18 December 2024
Agent replied · 10 December 2024
Thank you for your wonderful 5* review Katie! We're delighted to hear that Benedict made your property viewing experience easier and pleasant. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI purchased a house from here with my main contact being Daniel. I really appreciated his calm and professional approach in contrast to some of the pushy and manipulative techniques I've experienced with other estate agents. Always happy to answer questions and a service I'd recommend.
Judy · 13 April 2025
★★★★★ 5/5
GoogleFive stars for Benedict who is a polite informative man.
-Gulten
Deniz · 13 April 2025
Agent replied · 25 October 2024
Many thanks for the fantastic 5* review Deniz. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service. Mark Alexander was first class and highly communicative! Thanks!PositiveResponsiveness, Quality, Professionalism, Value
Colin · 27 August 2021
Agent replied
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI called Bairstow Eves for a general enquiry regarding a valuation on my property. I had the pleasure of speaking to Daniel McAlister who offered great advice and provided me with all the information I was looking for.
He went above and beyond to help me. I would recommend their services.
Youssouf · 30 July 2022
Agent replied · 30 July 2023
Thanks for the glowing 5* review - we really appreciate this! Graham, Customer Relations
★★★★★ 5/5
GoogleThank you for all your help, benedict is an asset to the company.
Steve · 18 December 2024
Agent replied · 10 December 2024
Thank you for your thoughtful 5* review Steve! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery Professional service from Mark and his team.
Many Thanks.
Yilmaz · 25 March 2020
Agent replied
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleAfter several valuations with companies, Baistow eves stood out from the crowd. Didn't bombard me or pressure me to use them unlike some others. Informed me of all costs and procedures from day one. Great communication and made me feel confident in using them as a company.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 27 August 2021
Agent replied
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark and Daniel have been involved with the purchase of my house
They have been very supportive through out the process
Always updated me and answered my questions
Thank you both for making this smooth process
Anonymous · 2 March 2023
Agent replied · 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and support from the team , especially from Daniel !
Brilliant experience , mange to get the deal done on time and saving us a lot on stamp duty fees.
Thanks again and keep up the good works and support to the future clients.
Dimitar · 1 October 2021
Agent replied
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark (the senior branch manager) was a top agent throughout the whole process (of selling our property); providing sound, honest advice and great help and support when we were faced with challenging situations. Highly recommended agent and agency.PositiveResponsiveness, Quality, Professionalism, Value
Hakan · 21 June 2022
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have a lot of respect for Mark, the senior branch manager, who guided me on the sale of my property, extremely polite, upfront and completely transparent. Overall an amazing and professional service.PositiveResponsiveness, Quality, Professionalism, Value
Mebbs · 27 August 2022
Agent replied
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI sold my flat through Bairstowe eves Edmonton Steve the manager was exceptional, helpful, true to his word, kept me informed all the way through a fantastic service I would have no hesitation in recommending them to all my friends and family a fabulous service and great staff
DANIEL · 28 July 2019
Agent replied
Hi Daniel, thanks for the great 5* review and recommendation our Bairstow Eves in Edmonton. I'm really glad to see that the branch and especially Steve were able to provide an exceptionally helpful service and that you were kept fully informed throughout the progression of your sale.
★★★★★ 1/5
Googledissapointing service and they are not to be trusted any offer you make it will not lockdown the property. they are just wasting your time and roll you over until they find a better buyer.NegativeResponsiveness, Quality, Professionalism, Value
Deepak · 27 August 2021
Agent replied
Hello Deepak, If you are referring to an offer made to purchase a property, it is a legal requirement upon all Estate Agents to make the seller aware of any further offers received up until contracts have exchanged. Any decision to proceed with a later offer is that of the seller and not the Estate Agent. Should you wish to discuss further, please contact us via review@countrywide.co.uk.
Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleMark & team here are very much recommended, and can’t rate them highly enough.
Very satisfied with the level of service, which goes above and beyond.
T · 3 September 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe were happy to sell our house with Bairstow Eves.
They went above and beyond to ensure a quick sale and allowed us to move within 3 months of starting the process!PositiveResponsiveness, Quality, Professionalism
Josh · 21 June 2021
Agent replied · 20 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery poor customer service and are not responsive, must be loosing out on many deals due to the teams attitude. Would not recommend using for buying or selling properties!NegativeResponsiveness, Professionalism
Jamie-Lee · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Performance Director to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleGreat Service from Benedict at this branch, and he made the process easier to deal with! Thanks again :) Lyndon and Mel
Ms · 25 September 2024
★★★★★ 5/5
GoogleAmazing service throughout; super easy to contact and get a hold of. Thanks again :)PositiveResponsiveness, Quality, Professionalism, Value
Kadife · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleBairstow Eves found a buyer for my late father-in-law house within one week it was listed and fully completed within 10 weeks. Happy with the service provided.
Gary · 26 November 2019
Agent replied
Thank you for your kind review!
★★★★★ 5/5
GoogleExceptional service throughout the process and very professional. We will buy again through Mark at Bairstow Eves. Landlord / Professional Landlord.
Jitesh · 8 February 2021
Agent replied
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBrilliant service, everything was dealt with as promised, top man Mark thanks 😊 …
Dean · 30 July 2020
Agent replied
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
★★★★★ 1/5
GoogleReally nice people but Absolutely clueless, don't waste your time using Bairstow Eves.
John · 28 October 2019
Agent replied
Hi John, Please contact us via review@countrywide.co.uk. so that we can look into this matter further for you. Kind Regards, Scott (Customer Relations Team)
★★★★★ 5/5
GoogleExcellent experience getting my first mortgage
Yusuf · 28 July 2019
Agent replied
Dear Yusuf,
Congratulations on obtaining your first mortgage. Please accept our best wishes in all your endeavours.
Kind Regards,
Sarah
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.