Trusted Agent profile · London · Greater London
Verified
★★★★★
374 reviews across 1 platform
68 High Street Wanstead, Wanstead, London, Greater London, E11 2RJ
Part of Bairstow Eves, see every office.
Bairstow Eves's office in London, Greater London, at 68 High Street Wanstead, is rated 4.9 out of 5 across 374 reviews on 1 platform, including 374 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards.
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The Trusted Agent 2026 results for Bairstow Eves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
4/5
GoogleHaving recently let a flat through Bairstow Eves, we had a professional and efficient experience, Elaine was excellent and friendly making us feel at ease and reassured throughout the process.
Thank you for your lovely comments. I have passed your feedback to everyone involved at the John D Wood & Co branch. Many thanks, Lucy.
5/5
GoogleElaine and Adam were brilliant. Helpful, communicated well and pleasant.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleAdam is amazing! Despite the pandemic, he was very responsive, & promptly helped me to find & move into my perfect new abode. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations
5/5
GoogleI don't normally write reviews but I'm very grateful to Adam and Elaine. They were both very professional and friendly at the same time, but most importantly they are trustworthy agents! I would definitely recommend to anyone moving to East London. I'm very happy with the flat and specially the view from the balcony! Come on Os! ;D
Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.
1/5
GoogleOne member of staff (Adam) lets down the whole team. Instructed them to let out a property last year. They did not find me a tenant so decided to give another agent a go. They contacted me when they saw the other agent marketing asking if they are also given a chance. Explained that I had an arrangement with another agent for a week and I would get back to then when that week was up. I didn't like how they kept questioning my decision as it's my prerogative what agent I instruct but let it go. A couple of days later I noticed that they had simply gone ahead with marketing the property anyway using photos they had taken from a previous instruction. I couldn't believe it. As a Landlord you want a "pushy" agent to get the deal done but these guys are intrusive and cocksure. If they had waited a few more days I may have actually gone ahead and agreed to instruct them but that kind of underhandedness just doesn't sit right with me. Even if it does cost me a few weeks rent.
Good morning, it was really disheartening to read your comments and I have asked the Retail Manager who covers this office to address this accordingly. I do believe that should you decide to use our services again, you will not be left disappointed.
5/5
GoogleHad been struggling to sell my mother's retirement flat in Wanstead, put it with Jake @ Bairstow Eves Wanstead and he did a great job, very proactive in his approach. We completed after 3 months which as you know will never be without stress. Thanks again 'Team Jake'
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe had a very good experience with Adam and Elaine. From the beginning we saw how reliable, professional and detail orientated they were. I worked mainly with Adam and he succeeded to find a tenant quickly after supervising the renovation of the house. He was always available and very professional. We are very happy with the service they provided.
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleI would highly recommend Bairstow services, specifically Adam and Elaine from the Wanstead branch, they were superb. Since my first contact with them, I felt that I was being listened , they understood my needs and tried to help. In my opinion there are many state agencies out there, but not many really care and have a good customer service as I experienced with Bairstow. Thank you guys!PositiveResponsiveness, Quality, Professionalism
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleBoth Stephen and Itayi were extremely helpful and went above and beyond to ensure my property purchase progressed. I would highly recommend.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleHave used this company for two years to let my flat. Thanks to Elaine and Adam for all their hard word in finding professional and reliable tenants.
Good morning, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.
5/5
GoogleWe've had a very positive experience with Bairstow Eves. Elaine is a joy to work with; she's very responsive, organized, and professional. We highly recommend this office!
Good afternoon, Thank you for taking the time to leave this review. It is always great to see feedback like this as it confirms to us that we are delivering the excellent service that we always aim to provide to all of our customers. Many thanks again for leaving this feedback.
5/5
GoogleVery good I would use this company again 100%. Adam was really helpful and went the extra mile more than once despite being an estate agent
Hi Michael, I am so pleased that the Wanstead branch of Bairstow Eves were able to deliver their proven five star service, and you felt they went the extra mile for you. Thank you for taking the time to leave this review and the wonderful recommendation. Kind Regards.
5/5
GoogleWe worked with Bairstow Eves as the buyers of a property they advertisers. While their customer is definitely the seller, I felt they put in a lot of effort to give us a good buying experience. They were super flexible, and even went out of their way to give us access to the property for builder quotes throughout the process, before even exchanging on the property.PositiveResponsiveness, Professionalism
Thanks for the wonderful 5* review and kind words! Best wishes, Lucy, Customer Relations.
5/5
GoogleHad been struggling to sell my mother's retirement flat in Wanstead, put it with Jake @ Bairstow Eves Wanstead and he did a great job, very proactive in his approach. We completed after 3 months which as you know will never be without stress. Thanks again 'Team Jake'
Thank you for your wonderful 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleWe had excellent experience with Elaine in renting our flat. She's been always helpful and willing to accommodate our requests reasonably (as we were looking to move into London), as well as a great point of contact throughout - responsive and quick to react to all the arising issues. Much recommended!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe had a great experience with Elaine and Adam when moving in. Both of them were very helpful and their support was great! Thank you!
Thank you for your brilliant 5* review and thank you for your kind words Mihaela. Best wishes, Lucy, Customer Relations.
2/5
GoogleFrom a tenant's perspective. Elaine genuinely seemed to want to be helpful when needed, so her effort was appreciated. However Adam was very rude to me on a phone call towards the end of the tenancy, and spoke to me as if I were a child …
5/5
GoogleI rented an apartment at South Woodford. Elaine was very helpful and really nice. I strongly recommend her.
Thank you for your 5* review! Best wishes, Scott
5/5
GoogleI would like to thank Elaina and Adam for their professionalism.
Thank you for your great 5* review.
5/5
GoogleWe would like to give our gratitude to the team at Wanstead office and especially to Mrs.Elaine Hutton. She dedicate years helping us move from house to house and every time it had been a joy. She carries herself with great professionalism . Thank you Mrs.Hutton. Thank you Bairstow Eves. Mr & Mrs Penchev
5/5
GoogleWe bought a house in Wanstead and Stephen and Adam at the Wanstead branch of Bairstow Eves made the purchase and the whole transaction very, very easy and stress free. They were professional, returned calls to us promptly, and kept us up to date with progress. We would definitely use their services again.PositiveProfessionalism
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleBought my first house using Bairstow Eves. Stephen and Jill were both amazing throughout the process.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
5/5
GoogleBuying a property is one thing but buying your home is some else. The personal, candid and committed approach by Stephen from Bairstow Eves made the experience very pleasant. Working closely with Stephen and co. we managed to work through the purchase of the property without delay or drama! See you around the neighbourhood! Thanks for everything. Sachli, Ramsay and RowenPositiveResponsiveness, Quality, Professionalism
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
5/5
GoogleBairstow Eves Wanstead have always helped when needed. As a landlord, the advice from Elaine and Adam has always been outstanding. They have always provided the support and understanding I have needed in both routine and difficult situations.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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Yes. In The Trusted Agent 2026 awards: Bairstow Eves, London won Gold.
Tell us what you need and we'll pass your enquiry to Bairstow Eves and up to three other top-rated agents near London.
