Trusted Agent profile · London, Greater London
★★★★★
396 reviews across 3 platforms
135 & 143 Leman Street, London, Greater London, E1 8EY
Part of Atkinson McLeod, see every office.
Atkinson McLeod's office in London, Greater London, at 135 & 143 Leman Street, is rated 4.2 out of 5 across 396 reviews on three platforms, including 374 Google reviews rated 4.3.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleI recently used this estate agent. I had the pleasure of having agent Lisa Rex sort out my upcoming tenancy. I have to say the service I received was excellent. I was kept in the loop from start to finish. The service I received was speedy and very professional...5 out of 5.:)
5/5
GoogleHad a viewing of a property by Charlette Brain. She was on-time and had excellent details about the property. Although I'm new to London she was cordial to explain minute details of the area. She was smiling and made me feel comfortable so that I ask questions and she clarified them
1/5
GoogleBe very careful those people. Won't get back your deposit
Atkinson Mcleod takes very seriously the return of deposits to tenants after a tenancy has ended. We employ a number of people specifically to do this job and aim to return deposits in a timely manner. Atkinson Mcleod hold deposits in deposit schemes on behalf of Landlords and do not have ultimate authority to return them to Tenants. We have to rely on the TDS Tenancy deposit scheme for approval along with the Landlords before we can return any Monies. We understand this can be frustrating for all concerned. Thanks, Dan McLeod, Director
5/5
GoogleI have had various property managers over the last 5 years or so who have all done a decent job at managing my property. Lauren, my current manager is fantastic! Very helpful, quick to respond and professional.
2/5
GoogleAmazing Sale, lots of choice for customer. Maintenance and agents are delay on requests/issues. Not able to resolve urgent living essential things. etc power cut, heating. Only attempt to send handy man in few days. Only bring back up instead of replacing out-dated equipment.
1/5
GoogleThis agent is a shameless CHEAT, they posted property online without landlord's approval with a cheating low price, for the purpose of attracting clients and then cheat on them! Beware of this CHEAT!NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleBeen dealing with Atkinson for past 5 years they are quite good.. specially since ive been dealing with Arshia, she responds quite quickly and is very helpful and friendly. Highly recommend her
5/5
GoogleAlthough I found a property elsewhere, Charlotte at Atkinson McLeod was very helpful in helping me look for flats in London. As I was coming from abroad, Charlotte did not hesitate to do a skype tour of a property for me and answered my questions promptly.
5/5
GoogleWe had the pleasure of having Mark Johnson help us search for a new home. He was professional, honest and really helpful, and he went beyond his duty to make sure we knew all we needed to know and followed up our progress the following weeks. Many thanks.
2/5
Google- Fast service from view to moving in (would have been 5 stars). - Failed to repair water leak for 2 months. (1 start) - Minimal communication on deposit return, require dispute raising (1 star).
5/5
GoogleAtkinson MacLeod is a great real state, Sebastian Callow the agent who looked after me is just outstanding, He did a great job of following up and finding great showings with good energy and friendliness. It was an absolute pleasure to work with Sebastian Callow.
5/5
GoogleVery professional and diligent service. Would highly recommend from my experience with the sales department. They tried the best to coordinate and liase different parties is complexed transactions to make sure things go smoothly on timely manner, and always serve the best for the clients.
5/5
GoogleGreat professionals. I was particularly attended by Charlotte Brain. She is a really good professional that did not doubt to stay till late to show me some properties late in the evening. I would recommend her to anyone looking for a property in the area.
5/5
GoogleAngel S. is a great property manager! She solved issues immediately and has always been so helpful! She is the best…. THANK YOU ANGEL
1/5
GoogleAVOID so disrespectful espically Sarah, I have contact them twice to confirm a viewing. One call which was on the morning of the viewing. Apparnetly she forgot about the whole thing while I travelled from Brighton 2 hours to just hear a sorry. Disgrace
5/5
GoogleKatie did a fine job of showing me the property and acting as middle person with an overseas vendor. Informative, respond quickly and warmly, and probably equally persuasive on both side when we bargained LOL. I bought the property with minimal hassle.
5/5
GoogleVery professional and helpful. I really liked working with Joseph Roper as he was mindful of limited time resource that I have, and was able to suggest good options rather than try to sell anything that's out there in the market. Well recommended.
5/5
GoogleI had a great experience with Mark Johnson while searching for a property to rent. He was very knowledgeable, friendly and helpful, and all the properties he showed me were relevant to my search criteria. Communication was swift and an altogether pleasant experience.
5/5
GoogleGreat Agency . Great team there that help you will all in need , and also a supportive team together with Shakil.
1/5
GoogleWorst!! They wouldn’t give me my deposit back unless we agreed for money to be withdrawn for cleaning even though the check out report stated that the flat was professionally cleaned!!!
5/5
GoogleJames U is a very good person, he provide 2 option of letting properties to me and help me negotiate with landlord and handle some issue for me. He do a lot of job on my case and I appreciate to him.
5/5
GoogleBeen dealing with Shakil throughout our tenancy here. Always polite, responsive and quick to get on top of any repairs needed.
5/5
GoogleWe sourced our next apartment via James Evans at AM who was a fantastic agent to work with. We found James to be polite, courteous and responsive to our questions and request and it was a pleasure to work with him.
5/5
GoogleWas recommended to this estate agent by a friend and was really happy with the service. Candy especially was extremely helpful in getting my property sold. Best experience with an estate agent thus far will use again if I need to.
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