Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAfter renting one of their properties for two years i can honestly say they are the worst estate agents I have ever worked with. Would not recommend. Awful communication and so many hidden fees. As soon as they get their money from you you will find it impossible to get hold of them. Absolute money racket. Take my advise and go elsewhere
Casey · 17 June 2018
★★★★★ 5/5
GoogleGeorgina was very helpful!PositiveResponsiveness, Professionalism
Alan · 16 June 2021
★★★★★ 5/5
Googledenis was fantastic and helped us with issues and fixed them quickly, very professional
Alex · 25 September 2024
★★★★★ 5/5
GoogleAston Rowe has been great in guiding through our selling and purchase of our new apartment. We really appreciate their professionalism, honesty and availability in answering all our doubts and questions. Highly recommended, probably one of the best estate agencies in Acton.
Davide · 11 December 2022
★★★★★ 5/5
GoogleJosh was very helpful during my new flat renting process. I recommend him
Stefania · 17 June 2018
★★★★★ 1/5
GoogleI was just trying to book an appointment to view a property (to buy) in Chiswick, they weren't helpful at all, they couldn't confirm the proposed date for a while, I had to call them back and later they wanted to change the date, I wasn't available, they didn't offer me alternative dates to find a solution. They just don't care...
Gorkem · 17 June 2018
★★★★★ 5/5
GoogleVery helpful and attentive staff, are quick to respond to enquiries or issues, and have managed our property and the tenants coming through very efficiently over the years.
Lisa · 17 June 2018
Agent replied · 15 June 2024
Dear Lisa
Thank you for your feedback, and great you hear you had a positive experience dealing with the team.
We thank you for your valued and continued business.
Kind Regards
Billy Rowe- Director
★★★★★ 5/5
GoogleHaving used many different agents across several areas of London, Carl (Aston Rowe, Acton) has been one of the most helpful, both in terms of generosity of his time at a short notice viewing, and general advice given to assist with our property search.
Andrea · 16 June 2022
★★★★★ 5/5
GoogleThe Aston Rowe team were great right from the start and throughout the process of the sale of our house. The whole team were friendly and helpful, with Harry managing to negotiate us through a few difficulties to get us over the line. Thank you! Adam and NikkiPositiveResponsiveness, Quality, Professionalism
Nikki · 16 June 2021
★★★★★ 5/5
GoogleI have used this agency for rental, purchase and then subsequent sale and found them very good at all these functions. I very much recommend them
Horacio · 17 June 2018
Agent replied · 15 June 2024
Dear Horacio
Thank you for you comments, and your continued business and support is greatly appreciated.
Should we be able to assist again in the future, do get in touch.
Kind Regards
Billy Rowe- Director
★★★★★ 1/5
GoogleAston Rowe set the low bar for estate agents which is pretty low...
Arrogant and greedy in the extreme, they don’t respect landlords or their properties, mismatching poor tenants who are barely able to look after themselves never mind a premium property.
Avoid these people at all costs but as they’re estate agents, they’re pretty useless all round.
Roy · 17 June 2018
★★★★★ 5/5
GoogleThis was not an easy sale however the agents were amazing, really great at communication, helped with many parts of the sale and were really patient. Thanks!
Sarah · 18 November 2023
★★★★★ 5/5
GoogleI have been renting with Aston Rowe for more than a year.
Monica and Georgiana have been very useful and friendly during the process
Karolis · 17 June 2019
Agent replied · 15 June 2024
Thank you for stopping by to share your positive experience Karolis.
All the best
★★★★★ 5/5
GoogleGreat agency. When we lost our hope to find a new home they helped us offering an amazing option and helped throughout the process.
Filippo · 17 June 2019
Agent replied · 15 June 2024
Thank you Filippo - We hope you're enjoying your new place!
★★★★★ 4/5
GoogleWe moved into our home three years ago, and Aston Rowe found the perfect flat. They professionally and swiftly arranged everything and we were in quite fast. Upon leaving to our new home (which everyone knows is incredibly stressful) three years later, their friendly and helpful staff continued to offer that same personal service we had come to know.
Steve · 17 June 2016
★★★★★ 5/5
GoogleRecently purchased through Aston Rowe and was particularly impressed with the service of Carl and Hollie in getting a house purchase over the line.
They were flexible around additional viewings, maintained excellent comms throughout the purchase and helped resolve an issue which arose as I closed in on exchange.
Geoff · 16 June 2021
★★★★★ 5/5
GoogleRowan at Aston Rowe was absolutely wonderful from start to finish in helping my husband and I find the perfect home. He kept me updated every step of the way, and made a stressful process easy and transparent. If you're looking for personable service and good, honest communication, call Rowan at Aston Rowe.
Mahrukh · 16 June 2020
★★★★★ 5/5
GoogleGreat experience working with James and Georgiana at Aston Rowe. Helpful and attentive throught the process and would certainly recommend.
Chas · 16 June 2020
Agent replied · 15 June 2024
Thank you Chas. Wishing you all the best in your wonderful new home. Regards
★★★★★ 5/5
GoogleHi Luke just to let you know your best sales negotiator is Hollies who has work tremendously hard to rent our property and i would give her 7 stars if i was given a choice and i can see her in a Manager post in a few years time God Bless her
Mr & MRS Pau
Sailesh · 17 June 2018
★★★★★ 5/5
GoogleI had a tremendous experience here at Aston Rowe! Our letting agent Rebecca Rowe was so helpful and friendly. The service was immaculate and we are very pleased with our new house. I would recommend this agency for anyone who needs a house urgently.PositiveResponsiveness, Quality, Professionalism, Value
Catherine · 16 June 2021
★★★★★ 5/5
GoogleHad a really great experience with Aston Rowe recently. My Wife and I were looking for a new place to rent and we were put in touch with Hollie. She found us a property that meets all our requirements and she even drove us to a viewing as my wife is on crutches. Thank You.
Lydia · 17 June 2018
★★★★★ 5/5
GoogleHad a great experience with both Joseph Smith and Eva Ivanova - thanks to both for helping us get everything sorted!
Lyle · 17 June 2019
Agent replied · 15 June 2024
Thank you Lyle, we appreciate your feedback!
★★★★★ 5/5
GoogleA big Thank You, to Harry for his valuation. He was a gent, smartly dressed and professional.
Anikka · 17 March 2024
★★★★★ 5/5
GoogleAlthough my husband and I ended up finding a place elsewhere we were very impressed with the friendliness and helpfulness of Luke Vecchione! He was very knowledgeable about the apartment and surrounding area and extremely friendly! Thanks so much for helping us on our search for a new place!!
Dana · 16 June 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.