Every review we hold for the London office, from every platform, shown as written. First names only.
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1/5
GoogleRude and unprofessional agents, I'll never negote here again
Felipe Β· 14 October 2022
Agent replied
Hi Felipe de lima conciani, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
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1/5
GoogleThe give you an appointment and then no one come to show you the flat πNegativeQuality
Luisana Β· 20 June 2021
Agent replied Β· 19 June 2024
Hello Luisana, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
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5/5
GoogleAthena was very professional and prompt to respond
Charlene Β· 8 July 2018
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5/5
GoogleI had a pleasure to have a contact with Athena. She offered me couple of properties available on the market which were suitable for me. Her professional performance was outstanding, excellent contact, with feeling someone taking care about me. I do recommend her as a contact for anyone who is looking for new place.
Bartek Β· 14 March 2019
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1/5
GoogleThe give you an appointment and then no one come to show you the flat π
Luisana Β· 10 February 2021
Agent replied
Hello Luisana, thank you for informing us about this issue, we really appreciate your help with the matter. To enable us to look into this for you, please contact us at directors@chancellors.co.uk. Many thanks.
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5/5
GoogleAnscombe & Ringland's Highgate team has been absolutely amazing! They provided us with a top class professional service and advice. Most importantly, they managed to successfully address our very specific requirements with respect to letting, unlike the other agencies. We would totally recommend them if you are looking for an A-Team to let your property.
Monica
Mail Β· 31 July 2014
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5/5
GoogleMatthew Olive at A & R was instrumental in enabling my flat purchase to proceed so swiftly. The seller emigrated to South Africa during the transaction, which caused some logistical difficulties in terms of documentation signatures. The transaction would have been delayed had it not been for the proactive help Matt provided. An excellent service.
Richard Β· 27 August 2016
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1/5
Googlethe experience from the beginning of the rent until getting the deposit back has been very badly managed.
Yana Β· 28 July 2019
Agent replied
We are sorry to hear of the problems you have been experiencing with your tenancy and in retrieving your deposit. Please contact seniorsupport@chancellors.co.uk with full details and we will look into this further.
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1/5
GoogleTerrible estate agency service. Poor communication and lack of follow up to viewings. Steer clear!!
Nick Β· 28 July 2019
Agent replied
Good Morning Nick, I am sorry to read that the service you have received did not meet your expectations, please could you contact us at seniorsupport@chancellors.co.uk with further details so that we can investigate this matter? Many thanks.
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5/5
GoogleAlice at the Highgate branch was so helpful! We had been looking for a flat for too long before meeting Alice who listened to our needs and found us our dream apartment on first view. I could not recommend her more as an agent!
Aoife Β· 28 July 2019
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5/5
GoogleWe had a good experience finding our current property though Anscombe & Ringland (Jerome Walker). Our agent was patient and very flexible, showing us properties late during the day in order to accommodate for our schedules, making the whole searching experience as stress free as possible. Highly recommended.
Hernan Β· 31 July 2012
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1/5
GoogleVery impatient staff. Not recommended.
Shane Β· 25 February 2020
Agent replied
Thank you for letting us know about this Shane, we understand that it is frustrating. So that we can look into resolving this for you please contact us at customercare@chancellors.co.uk. Thank you.
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2/5
GoogleThe lettings manager (male and tall) was very rude when I went in there over a yr ago. I'm a highgate resident and we most certainly will not be selling our house through them when the time comes.
Richard Β· 28 July 2019
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5/5
GoogleAthena has worked tirelessly for me with regard to finding a tenant for my Studio Flat. Her appearance, presentational skills, and engaging personality are of an extremely high standard and she is a credit to her firm.
Archibald Β· 28 July 2019
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5/5
GoogleAthena did a good job of finding flats that fit our criteria and didn't waste time with ones that did not. She was friendly and responsive and didn't rush us through the process.
Sally Β· 28 July 2019
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5/5
GoogleJerome helped us find an ideal place in Kentish Town, going beyond the call of duty to make sure we could see it early and get in an offer swiftly.
Golden chap, very amicable and massively helpful.
Michael Β· 28 August 2013
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5/5
GoogleIt has been a pleasure dealing with both Hussain and Paul - both incredibly professional and efficient and are by far the best agents weβve come across during our property search!
Tamara Β· 28 July 2019
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3/5
GoogleAlice Maynard from A&R's Highgate office was very helpful, approachable and professional whilst helping me to find a suitable tenant for my flat. I would certainly recommend her and the services of A&R.
Gill Β· 27 August 2016
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5/5
GoogleTom and Jerome at Anscombes in Highgate have been fantastic. Very friendly and personable, but still incredibly professional, quick and efficient. Great service guys.. see you in the village.
Bianca Β· 28 July 2019
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5/5
Googlethey offer a really good service. I recently bought a property and they were very efficient and co-operative.
Marta Β· 28 July 2019
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5/5
GoogleVery professional - we are impressed with their approach and performance. Well done.
Roger Β· 28 July 2019
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5/5
GoogleAll very efficient and helpful, Athena very prompt with all queries.
Alexander Β· 28 July 2019
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5/5
GoogleRating only, no written review.
Racheed Β· 18 November 2024
Agent replied Β· 9 November 2024
Hi Racheed, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleRating only, no written review.
James Β· 19 October 2024
Agent replied Β· 25 October 2024
Thank you for your 5-star review! We are delighted to hear that you had a great experience with us and that you were satisfied with the service we provided. If you need any further assistance, please do not hesitate to contact us. We appreciate your feedback!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.