Andrews Letting and Management London reviews

★★★★★ 5/5

Trustpilot

We dealt with lovely Hayley…

We dealt with Hayley Tennet when we needed some help. She was amazing. Really intuitive, helpful and knowledgeable. She recognised what was important to us and really reassured us over any concerns we had. She made everything clear when we didn’t understand things. We left the meeting feeling positive and that we were in very good hands. Highly recommend Hayley at Andrews.

ASB · 23 July 2024

★★★★★ 5/5

Trustpilot

Andrews Clifton Letting Experience

Andrews Clifton let out house out, the second time whilst they have been managing it, and it was a great service. They kept us informed, discussed and advised on decisions and we couldn’t have asked for more.

Emma · 13 August 2026

★★★★★ 1/5

Google

Can't give less than one star. Was with Andrews since 2008, when we bought our flat and they were great. We put our flat for them to rent out for us in 2017 and the headache has been constant. They only care about their fees. Contract was done 4 months late this year, but they wanted their money money money!!!!! they just have no interest or care for their customers (on the rental side). Will not be using their service ever again.

Lu · 20 June 2023

★★★★★ 5/5

Google

My move into my new address has been such a great, smooth process thanks to Alberto! He has been very kind and open to answering any questions I had. I was able to view the property many times and there was all the information given to me prior to renting the property. Furthermore, Alberto took the time to help me with setting up my Energy, Water and Council Tax bills as well as constantly communicating and liaising with myself and the landlord to ensure everything is okay. Alberto's responses have been very swift and I can tell he has a very good work ethic.

Nadia · 20 June 2023

★★★★★ 5/5

Trustpilot

Amazing support from the team

The team were incredibly supportive throughout the transaction; as a first time buyer, I was new to the process and Emma was there to support me and make sure all of my questions were quickly answered and provided me consistent updates. Thank you to Emma, Zak and the rest of the Andrews team for all of the help, would definitely recommend :)

Gabriela · 12 July 2024

★★★★★ 5/5

Trustpilot

Highly recommend Andrew’s for tenants

We are currently working with Tracey at Andrew’s and the process so far has been brilliant! Tracey keeps us updated throughout the process and understands exactly what we are looking for in a property. So often with estate agents it can feel like they don’t care but it’s not the case with Andrew’s at all. Highly recommend Andrew’s for tenants!

Paigan · 1 August 2024

★★★★★ 1/5

Trustpilot

Don't use for shared ownership selling

Instructed Andrews Cheltenham to sell my property in summer 2021 after falling for the sales pitch of shared ownership selling experience. Karl was fantastic and shared all paperwork quickly with shared ownership partner. However due to delays caused by cook taylor Woodhouse (Andrews recommended solicitors) and the shared ownership partner we remarketed in summer 2022 and yes new offers came in quickly, I cant fault Andrews for that. However on acceptance of an offer amd sadly Karl moving on, Andrews did not liaise with shared ownership partner as they had done 1st time, didnt send AIP and validated offer documents (which as seller i dont see). This caused 6 months of Andrews chasing my solicitor who wasn't confirmed to shared ownership partner who still assumed we were on 1st buyer and so ignored correspondence. As shared ownership property this delay led to 4 RICs survey valuations (by Allied Surveyors, they are great) being required in order to complete at over £200 a time. Staff assigned to my sale moved on, often not appraised of this (or the buyer), with one replacement giving me the buyers number directly to liaise. We did this between ourselves and progressed to completion within a couple of months when in direct contact and not with Andrews. Please avoid if selling Shared ownership, or request to be copied in on everything that's sent and don't believe without proof that correct correspondence has been shared with the right parties.

Karen · 15 May 2023

★★★★★ 5/5

Trustpilot

Professional support.

Over the last few years we have had some issues with tenants as well as the building. Denise Walters from the Clifton Branch turned what was potentially a very stressful time into a calm and manageable experience. I have to say that without her expert advice, creative solutions and incredibly professional manner I don’t know what I’d have done.

Sarah-Jane · 20 February 2026

★★★★★ 5/5

Trustpilot

The staff at Andrew’s were very helpful…

The staff at Andrew’s were very helpful throughout the whole process! Our main contact, Tanya who first valued our property was really helpful throughout and always responded to emails and phone calls very promptly. We are more than happy to highly recommend Andrew’s Midsomer Norton to both prospective buyers and sellers 5 STARS 🤩

Pete · 28 October 2024

★★★★★ 5/5

Google

I have have a great experience with Andrews Estates in Kingsbury, especially with their mortgage services and advice. Nekta helped me through the entire process end to end with professionalism and clarity, keeping me updated regularly. She goes the extra mile and I have no doubt I will be referring my friends and colleagues her way in the future.

Jiten · 16 February 2026

★★★★★ 5/5

Trustpilot

Samantha is an ace letting agent

Samantha is an ace letting agent from Andrews who helped me finding my apartment in Oxford. She guided me in each and every step, from apartment visit to handing the keys with great details and the whole experience was really smooth overall. She has a lovely and professional personality and sharp communication skills. I would like to thank her for all the help and wish her very best for future.

Suman · 9 January 2024

★★★★★ 5/5

Trustpilot

I had a great experience with Daniel…

I had a great experience with Daniel and Zi during the process of letting a property. They were both very prompt with responses and made sure to return calls when I left messages….as well as reassuring me when I was getting anxious. The team in Midsomer is very friendly and always ready to help….

Busi · 25 October 2024

★★★★★ 5/5

Trustpilot

Our property manager Michelle at Southfields

Our property manager Michelle at Andrews Southfields is amazing. I have been with Michelle for nearly 20 years now and she always goes beyond and above managing the property and keeping me abreast of the situation. She is always responsive and very professional. She is a real asset to Andrews. Thank you so much Michelle for all your hard work.

Jane · 15 July 2024

★★★★★ 5/5

Trustpilot

Rebecca Newbrook has been the best.

Rebecca Newbrook has been very patient as she managed various issues with the property and with diligence and care despite the length of time it has taken to try to resolve these issues.She has kept us informed of the progress during this time which has been so much appreciated.Thanks again, Rebecca.

MD · 3 December 2024

★★★★★ 5/5

Trustpilot

Steve is a fantastic agent

I purchased a flat through Andrews, completing 25/10/2024. Steve was such a massive help throughout the whole process, reassuring me on various aspects I was unfamiliar with as a first time buyer and stepping in to keep the process moving whenever things slowed up. I would greatly recommend buying through the Andrews team!

Philip · 2 November 2024

★★★★★ 5/5

Trustpilot

Today I took a call from Shamiya

Today I took a call from Shamiya. As a first contact I was extremely impressed with her telephone manor on the whole then as we talk and found some common ground Shamiya was very helpful, empathetic and genuine. I felt listened to and respected during and after our conversation. Thank you, Johanna

Johanna · 11 November 2024

★★★★★ 5/5

Trustpilot

Daryn was a lovely guy and answered all…

Daryn was a lovely guy and answered all our questions we had about the property. He arrived promptly and let me view the place at my own speed.

Anna · 4 June 2026

★★★★★ 5/5

Trustpilot

Sarah Robinson - Andrews Lettings

We let a property through Andrew's Gloucester for 3 years and always received great service from property manager Sarah Robinson.Sarah was also quick to reply to any questions or issues and these were always resolved quickly. Once we moved from the property it was a very seamless transaction and the deposit was returned swiftly. Thankyou Sarah for all your support

Adam · 4 July 2024

★★★★★ 5/5

Trustpilot

Andrews Purley - Sydnie

I’ve worked for Andrews for around 5 years now doing maintenance repairs. I want to say a big thank you to Sydnie, she’s a great property manager which makes my job a whole lot easier. I wouldn’t hesitate to recommend Andrews and Sydnie in particular to anyone wanting to let out their property it would be in safe hands

Franks · 9 July 2024

★★★★★ 5/5

Trustpilot

I recommend Andrews Wallington 100%

All of the Staff at the Wallington Branch were friendly, knowledgeable and professional.Our main contact (Max Hands) kept us informed all throughout the process. He was knowledgeable and empathetic, as we had a demanding Buyer that would not compromise!Max helped negotiate to an acceptable status.ALL of the parties involved (sellers, buyers, solicitors and developers) praised Max’s communication skillsThank you Wallington and thank you Max.

Mr · 3 April 2024

★★★★★ 5/5

Trustpilot

Simply the best. Andrews have been representing my…

Andrews have been representing my property for 12 years now. They have been very professional with their service, reliable, the staff are very friendly and in particular Michele, who has been there since I first signed with Andrews to Let out my property. She is welcoming, I highly recommended their services. As Tina Turner would say “simply the best”

George · 5 July 2024

★★★★★ 5/5

Trustpilot

Andrews Lettings Downend Office Bristol

This review is for the Andrews Lettings side of the business carried out by the Downend office and specifically relates to my dealings with Ms Molly Scott (Lettings Business Manager) & Ms Gurmit Kaur (Property Manager) over a period of two (plus) years.

Richard · 3 June 2026

★★★★★ 5/5

Trustpilot

Thank you Raluca

We have been tenants under Andrew’s for 3 years, in that time we had the pleasure of conversing with Patrick & Raluca from the Twells branch. Raluca was always speedy in replying to us and getting our queries solved in good time. It made renting so much easier. I would definitely go back to Andrews again.

Emma · 21 August 2024

★★★★★ 5/5

Trustpilot

Once again Harpindar at the Downend…

Once again Harpindar and Gurmit at the Downend Branch provided excellent service, thank you for their help and to the wider team for finding me new tenants.

CF · 18 September 2026