Trusted Agent profile · London
★★★★★
2,378 reviews across 2 platforms
526 Kingsbury Road, London, NW9 9HE
Andrews Letting and Management's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,378 reviews on two platforms, including 328 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotNancy couldn’t have been more helpful
Nancy, Isaac and Matt were fantastic. They always kept us up to speed and were quick and flexible when dealing with our requests. Unlike other estate agents we’ve dealt with, it never felt like we were getting too much or too little contact from them. It was just right.
Thank you, James. It's great to hear that Nancy, Isaac, and Matt provided you with excellent service. Your feedback means a lot to us.
5/5
TrustpilotFast and Efficient
I contacted Andrews as the oven in my rented accommodation had stopped working. It was dealt with by Owen Copson, who arranged for it to be fixed very quickly and efficiently. I also had a follow up email after the job had been completed to check that the work had been done and everything was ok. Very happy. Thank you Owen.
Hi Sara, thank you for taking the time to leave us a review. Brilliant to see that Owen was on hand to help you as soon as possible and followed up accordingly. Thanks again, Rhys
5/5
TrustpilotI would like to say a big thank you to…
I would like to say a big thank you to my letting agent ANDREWS also Mr Greg and Shannon for the excellent service provided. From start to finish, the process was handled professionally, efficiently, and with great communication throughout. Any questions or concerns I had were addressed quickly and clearly, which made everything stress-free.
Dear Sandaru Dharmapala, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Greg and Shannon. Your recommendation means a lot to us. We're committed to providing excellent service and are glad we could make the process stress-free for you. Best regards, Andrews Head Office
5/5
TrustpilotVery good property managers
Very good property managers. Where always on time to fix broken things in the house and would always call to ask if anything was wrong in the property so they could fix. I look forward to getting another property with them
Dear Ebenezer, thank you for your wonderful review! We're thrilled to hear about your positive experience with our property management team. We look forward to assisting you with another property in the future. Your satisfaction is our priority!
5/5
TrustpilotWe were looking for a house to rent in…
We were looking for a house to rent in Keynsham, Harpindor at the Downend branch was very helpful in arranging viewings and constant communication made the tenancy agreement run smoothly.
Dear Gus , Thank you for your wonderful feedback! We're delighted to hear that Harpindor provided excellent service and made your rental experience smooth. Your satisfaction is our priority, and we appreciate your kind words. Best wishes , Lisa
5/5
TrustpilotI have been looking for a property and…
I have been looking for a property and can highly recommend Issy. She is very friendly and her customer service skills are great. I felt so welcomed when I went into the store and felt that my needs when looking for a property were taken care of. Thankyou Issy.
Thank you, Elise! We're thrilled to hear about your positive experience with Issy. Your kind words mean a lot to us. Best wishes , Lisa
5/5
TrustpilotVery professional
We just sold out flat . David Cole was fantastic during all process. He is very professional and always prompt to respond to any questions and always keeping us positive. I would highly recommend David . Thank you David for your support and hard work.
Dear Célia, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with David Cole. Your recommendation means a lot to us. Best wishes in your new chapter , Lisa
5/5
TrustpilotWe have been using Andrews to let our…
We have been using Andrews to let our property for just over 3 years, with great success. The lettings team in Downend, in particular Shamiya and her team, have been fantastic advertising and sourcing tenants for us. Attentive, good communication and a high success rate. Overall a really good experience.
Thank you, Tim! We're thrilled to hear about your positive experience with Shamiya and the Downend team. Your kind words and continued trust mean a lot to us.
5/5
TrustpilotVery helpful
Joe has been fantastic at helping me with the changes that have come about with lettings. Very approachable, knowledgeable and willing to help.
5/5
TrustpilotWarm and Helpful Service
I just had my tenancy renewed with Andrews and the team were extremely helpful and patient. A special shoutout to Shannon who was really warm and helped to make what could have been a complicated and stressful experience, seamless! Thank you and please keep doing what you do best!
Thank you, Debola! We're thrilled to hear about your positive experience. Shannon and the team appreciate your kind words. We're here to help and look forward to continuing to serve you!
5/5
TrustpilotGeorgina - Top Team Member!
Nothing but positivity and professionalism from Georgina in the Cheltenham branch. Georgina was able to structure and understand my situation with ease, this is clearly due to her vast amount of knowledge in the property sector. Building long lasting working relationships is a strong point of Georgina’s, she’s certainly an ideal people person who’s willing to go above and beyond to help her clients, thank you Georgina.
Hi Sam, thank you for leaving us a review on Trustpilot too! So pleased to see you had such a great experience with us and we know Georgia will certainly appreciate your brilliant feedback. Thanks again, Rhys
5/5
TrustpilotMatt and James at Andrews have been…
Matt and James at Andrews have been really efficient and helpful and a pleasure to deal with throughout the sale process. Thank you both, highly recommend this team!
Hi Jennifer, thank you for your wonderful feedback! We're thrilled to hear that Matt and James made your experience enjoyable. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Andrews Head Office.
5/5
TrustpilotOUTSTANDING
Sarah Robinson -Property Manager Gloucester/Brockworth is absolutely amazing. As a landlord it's reassuring to know she's so attentive and one step ahead of the game. Nothing is a problem for her and she always exceeds our expectations. She responds quickly and offers helpful advice when needed. She is just brilliant at her job and a true asset to Andrews. Thanks Sarah for her ever continued hard work!
Hi Emma, thank you for taking the time to write such a nice review about our property manager Sarah. Fantastic to hear that she has exceeded your expectations and done what she does best! Thank you for sharing your experience! All the best, Laura.
5/5
TrustpilotElliott and Antonia at Andrews Downend
Elliott and Antonia were really helpful and arranged the viewings for our property in a short time scale after the property was first advertised. We were really impressed with their professional and the courteous way of dealing with us and the viewings which followed. We would certainly recommend sellers and buyers to contact Andrews in the Downend area.
Hi Gary and Angela, brilliant to see that the team in Downend, especially Elliott and Antonia have been really helpful with everything so far and have provided you with a professional and personal service. Thanks again, Rhys
5/5
TrustpilotWe had a fantastic experience with this…
We had a fantastic experience with this agency. The team were extremely warm‑hearted, attentive and thorough throughout our search. They helped us find a suitable property very quickly, and provided great support with all the unfamiliar paperwork. Anisa, Jenna and Sammi are very friendly and professional, we would highly recommend them.
5/5
TrustpilotGreat takeover from Luke
Recently Luke took over the management of our block of flats. I have to say, I felt Andrews had not been managing the block brilliantly before, particularly given how expensive they were. But Luke has been responsive, efficient and prudent with managing our money. Lots of lingering issues are being sorted out now. Have been really pleased with him so far. A real breath of fresh air.
Hi Alasdair, thank you for the brilliant five star review. Sorry to see that our previous service had not met your expectations, however we are really pleased to see that Luke has redeemed your confidence in our ability to manage your block. Thank you again for the great review for Luke. Thanks, Rhys
5/5
TrustpilotThe Andrew Property Group are great!
The Andrew Property Group have been extremely helpful and friendly during my property search. Ben Holman especially has been very honest about the properties I have viewed, and shared his knowledge regarding "renting in Bath"... 5 stars!! :)
Hi Luke, thank you for your wonderful review! We're thrilled to hear about your positive experience with Ben and our team. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need further assistance, feel free to reach out. Best wishes, Andrews Head Office.
5/5
TrustpilotAndrews exceeded my expectations
Andrews exceeded my expectations in every way! Their friendly and professional agents guided me through the home-finding process with ease. Thanks to Dan, Zy and Emily. Their rapid response times and expert local knowledge ensured I found the perfect property quickly. Thank you, Andrews, for an exceptional experience!
Thank you, Rumbidzai. We're thrilled to hear that Dan, Zy, and Emily made your home-finding experience exceptional. Your kind words mean a lot to us. Enjoy your new home!
5/5
GoogleWe like to say a big thank you to all the Andrews Team especially Salim & Duane for working threw our ups & downs but eventually happy everything worked out (Great Job) 🍾 …
Hi Vito , Thank you for your five star review. It is great to hear that the team in Kingsbury have been supporting you throughout your property journey and that everything worked out. Congratulations ! Thanks again , Lisa
5/5
TrustpilotI’ve had a very good experience with…
I’ve had a very good experience with Andrews Sutton and Wallington. Antoine gave me very honest feedback on my property during the initial valuation. I believe this feedback helped me find a good buyer within a couple of weeks. James and the team have been very communicative and solution orientated throughout the whole process.
Thank you for taking the time to leave us a review. Fantastic to see that Antoine and the team were on hand to help you right from the start, we know they will all appreciate you recognising their efforts. Thanks again, Rhy
5/5
TrustpilotBig thanks to Sophia at Andrews!
Finding a home in Bath was smooth sailing thanks to Sophia! From the get-go, she was quick to respond and always made us feel at ease. No matter how many questions we threw her way (and it was quite a few!), she tackled them all with a smile and genuine helpfulness. We couldn't have asked for a better experience. Highly recommend!
Hi Sophia, thank you for the five star review, brilliant to see that Sophie in our Bath team was so helpful and more than happy to take all your questions, buying a house is big step after all! Thanks again for sharing your experience, it's so pleasing to see how positive it was for you. Thanks, Rhys
5/5
TrustpilotFive stars from Melanie Whitehead Andrews letting agency
I had a wonderful experience with letting agency Winterborne. I worked with Melanie Whitehead The property manager and she had been amazing. She was quick to answer my questions and queries In a timely manner and with respect. I would recommend them and i would work with them again and again in the future.
Hi Enesia, thank you for the five star review. It's brilliant to see that you've had such a brilliant experience with the team in Winterboune, with a particular mention to Mel, we know she will really appreciate seeing your kind feedback. Thanks again, Rhys
5/5
TrustpilotAndrews Property Lettings
All communications with Molly, Chemaine, Rebekah, Harpinder, Gurmit & Issy have been dealt with professionally, promptly, politely & with a friendly attitude. Always a delight.
Hi Martyn, Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our team. Your satisfaction is our priority, and we look forward to continuing to serve you with excellence. Best wishes , Lisa
5/5
TrustpilotAndrews is a professional company…
Andrews is a professional company represented by very knowledgeable individuals. We were looked after by Sam with regards to the rental property we were looking for. As we were relocating to the area Sam was very helpful with the area search and the property type. We secured a great rental which is in a perfect location and within our budget. Thanks Sam 🙏
Hi Richard, thank you for taking the time to write a five star review. Brilliant to see Sam has been looking after you whilst finding you your new home, and even secured one for you in the end, fantastic news! Thanks again and all the best, Laura.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
