Trusted Agent profile · London
★★★★★
2,394 reviews across 2 platforms
526 Kingsbury Road, London, NW9 9HE
Andrews Letting and Management's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,394 reviews on two platforms, including 343 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleOur agent Kwaku was very helpful when viewing the property, he answered all of our questions, walked us through the property and did not rush us in our viewing. Definitely recommended.
Hi Dilan, thanks for the five star review. Amazing to see that Kwaku took the time you needed when out viewing properties with us. Thanks again for sharing your experience, Rhys.
5/5
GoogleSarah newman at Andrews has been amazing to work with. She has been supporting us with property management for a number of years ans she always goes beyond her way to manage our expectations. Very professional, always responds to calls and emails and she's been a pleasure to work with. Even though we only do rent collection the level of service we get is equivalent to fully managed because of Sarah. Thank you for all your help and support.
Hi Maria , Thank you for the review. It is fantastic to hear the support Sarah has provided you over a number of years. Sarah will really appreciate seeing your kind review. Thanks , Lisa
5/5
TrustpilotThank you very much to MONIKA
Thank you very much to MONIKA, for the help and advice given to me for the property
Thank you, Iulian-Sorin Bancianu, for your kind words and perfect rating! We're thrilled to hear that Monika was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service.
5/5
TrustpilotOutstanding First-Time Buyer Experience with Exceptional Support from Elliot
As a first-time buyer, I couldn’t have asked for a better experience. The agency found me the perfect flat in Bristol, and Elliot was exceptional throughout the process. He always kept my best interests at heart, providing clear guidance and support. Highly recommend their service.
Thank you, Boyan! We're thrilled to hear about your positive experience. Elliot and the team are dedicated to providing exceptional service. Enjoy your new flat in Bristol!
5/5
TrustpilotI have been dealing with Michelle for a…
I have been dealing with Michelle for a number of years. She is polite, pleasant and efficient. I cannot recommend her highly enough and thank her for all her assistance as well as the reminders. Without her help, management of my flats would be in terrible shape.Thank you Michelle..
Thank you, Cyrus, for your kind words! We're thrilled to hear about your positive experience with Michelle. Your feedback is greatly appreciated.
5/5
TrustpilotVery caring property management support
For past 10 years time of my living abroad, I had no worries about my property thanks to Michelle. She has been always nice and promptly coordinated beautifully between me and tenants. Thanks Michelle from Andrews southfield once again and she is really good asset for Andrews property group.
Thank you, Minsuk, for your kind words! We're thrilled to hear about your positive experience with Michelle. She truly is an asset to our team.
5/5
TrustpilotShamiya We Love You
Shamiya was very friendly and welcoming upon arrival. She gave us a lovely tour of the flat we were viewing and was very knowledgeable about the property. Myself and my partner also like how engaging and personable she was with us and gave us the best property viewing experience as possible.
Hi Daniel, thank you for taking the time to write us a review and to share your experience. We know Shamiya will really appreciate seeing your feedback and we are really pleased you had an enjoyable viewing with Shamiya. Thanks again, Rhys
5/5
TrustpilotA positive experience with the Bath Bear Flat office
My sale was pretty straightforward and made even more so by Emma's diligence in sales progression and chasing solicitors as needed. The Bear Flat office also offered great support with a valuation to generate interest, viewings which led to early offers and a readiness to answer queries/chase people if Emma was not available. A friendly and professional team.
Hi Polly, thank you for taking the time to write us a five star review. It is great to hear Emma has been a massive help on your property journey and the team were able to provide you with excellent support making the sale straightforward. Thank you for your kind words to the team and all the best, Laura.
5/5
GoogleAndrews Kingsbury have been fantastic to work with. Firstly giving me advice on a difficult tenant (which they didn’t place), to helping me get my property ship shape and then find me exactly the right tenant I was looking for. They listen, advise and care. I would not hesitate to recommend them. All the team have been brilliant but especially Sumita Jolly. Don’t hesitate to sign up.
Good afternoon Madhumita Majumdar, thanks for taking the time to leave us feedback regarding your recent experience.
5/5
TrustpilotSelling with Andrews in Downend was…efficient and professional.
Selling with Andrews in Downend was very simple and efficient - it probably helped that we bought the property through them too.The property was owned by a company based in London, and so we relied heavily on Andrews taking on things that they would not normally do. This they did, and did efficiently and professionally.
Hi David, thank you for the review. Amazing to see that the team in Downend were able to give you such a positive experience and work tirelessly on your behalf to get the sale agreed and finalised. Thanks again, Rhys
5/5
GoogleA great service from Sumita, Duane and the team at Andrews. Excellent communication and support throughout a particularly difficult and prolonged sale process. Highly recommended!
Thank you, Paul, for your kind words. It's great to hear about your positive experience with Sumita, Duane, and our team. Your recommendation means a lot to us. Best wishes, Alison
5/5
TrustpilotGreat customer service
Conor has been great to work with, he’s been professional and efficient in dealing with our purchase. He has kept me updated on the purchase of our property, whilst managing complex situations with the buyer. Very good customer service. Thanks, Conor.
Thank you, Shane! We're thrilled to hear about your positive experience with Conor. Your feedback is greatly appreciated. Best wishes , Lisa
5/5
TrustpilotHad a really positive experience…
Had a really positive experience Isabelle, Harpindar and Molly we’re all really nice and helpful thanks a lot pleasure to deal with.
Thank you for your wonderful feedback! We're thrilled to hear that Isabelle, Harpindar, and Molly made your experience so positive. We look forward to assisting you again in the future.
5/5
TrustpilotLOUISE GONELLA is part of the team…
LOUISE GONELLA is part of the team managing my property. Andrews have managed the property for over 15 years. Though out and especially Louise they have listened, communicated and acted to maintain the property in an excellent manner with skilled contractors.
Hi Ian, thank you for sharing your experience. Brilliant to see that Louise has been able to help you with everything you've needed relating to the smooth management of your property and hopefully ensuring you have happy tenants. Thanks, Rhys
5/5
TrustpilotAndrews excellent rental property service
First phone call with Tracey Cummings was a very polite and informative. She arranged the viewing very soon. We were taken around the property on time on Saturday. Tracey phoned us on Monday morning for feedback. That an excellent service by senior letting consultant, Tracey. Highly recommend Andrews.
Thank you for taking the time to share your experience. Fantastic to see that Tracey was able to provide such an excellent service to you. Thanks again, Rhys
5/5
TrustpilotWe were helped massively by Rebekah…
We were helped massively by Rebekah from Andrews in Downend, she helped me and my partner find a rented property very quickly and was such help and really friendly, and was keeping in contact constantly, thankyou.
Hi Grace, thank you for your wonderful feedback! We're thrilled to hear that Rebekah provided excellent service in finding your rental property. Your satisfaction is our priority, and we appreciate your kind words. If you need further assistance, feel free to reach out. Best wishes in your new home!
5/5
TrustpilotGreat experience working with Karolina and Andrew’s.
Working with Karolina was an excellent experience. She is organized, immediately responsive and highly professional in all
5/5
TrustpilotGreat experience as purchasers
We bought a property listed with this agent. Whilst has taken a long time to complete the sale, this is not the fault of Andrews, and Emma and her team have been great at keeping in touch with us, and have been very proactive in keeping things moving.
Hi Laura, thank you for the five star review. Fantastic to see that Emma and the team kept everything going for you throughout the transaction. Thanks again, Rhys
5/5
TrustpilotGreat service!
Each time I had issues with the property I rent, Andrews has shown great responsiveness and availability.Recently had to report some plumbing problems but communication with property manager Louis Gonella has been good and the support required was promptly offered!
Hi Deborah, thank you for your kind words! We're delighted to hear that Louis and our team have been responsive and helpful with your plumbing issues. We appreciate your feedback! Best wishes, Jake
5/5
TrustpilotGreat home show around!
Isabelle was a lovely friendly lady who was very happy to show us around a property we were very interested in. She answered all the questions we had asked and gave us a few pointers/tips with renting. We felt welcome and appreciated from the point of arrival. Thankyou so much Isabelle! (Downend Branch). X
Hi Belinda, what a lovely review! Amazing to see that Isabelle from Andrews Downend created such a positive experience for you. Thanks, Rhys
5/5
TrustpilotExcellent experience
Excellent experience from start to finish. Isaac was knowledgeable and professional and knew exactly what needed to be done to get our house sold, for the right price. Honest and trustworthy, we had an offer in just 6 days and completed in a little over 6 weeks (using Andrews recommended solicitors) Would highly recommend.
Hi Felicity, thank you for taking the time to leave us a review. Fantastic to see that Isaac was able to help you each step of the way through your sale and it's amazing to see everything went through in such a short space of time. Thanks again, Rhys
5/5
TrustpilotThe service with Andrews was amazing
The service with Andrews was amazing, Nicole was so attentive and made sure I had everything I needed. It has never been so easy to rent with a company and have everything sorted out in a week was incredible! I couldn’t be happier
Thank you, Martha! We're thrilled to hear about your positive experience with Nicole and our team. Your satisfaction is our priority, and we're glad we could make the process smooth and efficient for you. Enjoy your new home!
5/5
TrustpilotRaluca on the lettings/building…
Raluca on the lettings/building management team is always so responsive, kind and most importantly gets everything done promptly! As a landlord myself as well as tenant here in the UK I understand how demanding the role can be. Raluca is a great asset to Andrews!
Thank you, Matt! We're thrilled to hear about your positive experience with Raluca. She truly is an asset to our team, and your kind words mean a lot to us.
5/5
TrustpilotAndrews is a very professional agency…
Andrews is a very professional agency who are very responsive and assist when required. It is a pleasure dealing with actual people who understand and genuinely willing to assist as opposed to an automated telephone service. A special thanks to Greg who is very helpful and friendly.
Hi Lou, thank you for the five star review. Fantastic to see that Greg was helpful to you in your dealings with us. Thanks, Rhys
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