Trusted Agent profile · London
★★★★★
2,394 reviews across 2 platforms
526 Kingsbury Road, London, NW9 9HE
Andrews Letting and Management's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 2,394 reviews on two platforms, including 343 Google reviews rated 4.7.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommend!!! Zy was a star.
Zyad was so helpful and went above and beyond to help us through the entire viewing process up until the end. Although we ended up with another property, we enjoyed our experience with Andrews and especially Zy! 1000stars.
Thank you, Aisha! We're thrilled to hear Zyad provided such excellent service. We appreciate your kind words and hope you enjoy your new home! Best wishes, Jake
5/5
TrustpilotGreat Service Provided by Max at…
Great Service Provided by Max at Andrews PurleyThroughout my home buying process, Max was amazingly communicative, efficient and supportive. Max always promptly answered calls and emails, keeping me informed with updates in a timely manner and helping make sure we got to the finish line. Overall, a great experience
Hi Jade, thank you for the five star review. Brilliant to see that Max and the team were able to help you each step of the way and push your purchase through to completion. We hope you are settling in well to your new home and thanks again, Rhys.
5/5
TrustpilotTanya was brilliant
Tanya was brilliant! Getting 9 viewings in just 3 week and a sale in under a month!Even when we had to pull out of the house we were buying she was still supporting and kept the whole chain on board. Highly recommended
Thank you, John! We're thrilled to hear about your positive experience with Tanya. Your recommendation means a lot to us.
5/5
TrustpilotBrian Barnsby was brilliant with…
Brian Barnsby was brilliant with guidance of the sale of my property. He check in with me step by step to see how things were going I would recommend Brian anytime thanks a million Brian you deserve more than 5 stars
Thank you, Kimie! We're thrilled to hear about your positive experience with Brian. Your recommendation means a lot to us.
5/5
TrustpilotAndrews Sutton, Surrey Branch
Andrews, Sutton, Surrey.Damien Hanson was our point of contact when selling our property and nothing was too much trouble.He kept in contact, advised where we were with viewings and offers and secured our sale for us.Thank you Damien, you’re a star!Jane and Dave
Thank you, Jane and Dave! We're thrilled to hear about your positive experience with Damien. Your kind words mean a lot to us. Best wishes in your new home!
5/5
TrustpilotFriendly and Bubbly Staff
Issy was extremely friendly and very helpful. Really made the whole viewing experience feel so easy and less of an interrogation. Both Issy and Molly have been great with their communication during the process.Many thanks Dale and Thea
Thank you, Dale and Thea. It's great to hear that you found Issy and Molly really friendly and helpful.
5/5
TrustpilotJasmine Gyde
Jasmine Gyde is wonderful. She was allocated to my property earlier last year and despite having to navigate through some challenges, she always works to deliver. A very friendly, sweet and selfless individual who will go above and beyond. Jasmine is an asset to Andrews. 💯
Hi Ishaq, thank you for sharing your experience, we know that Jasmine will really appreciate seeing your kind feedback. Brilliant to see she was of such help to you when you needed her! Thanks again, Rhys
5/5
TrustpilotHelpful staff and quick to respond
Shamiya was lovely, very friendly and helpful and very quick to respond to any emails or phone calls when I needed her. She helped me secure a rental within a couple of days after months of searching and disappointment.
Thank you, Jake. It's great to hear Shamiya provided such excellent service and helped you secure a rental quickly. We hope you enjoy your new home.
5/5
TrustpilotExcellent valuation advice
We recently had a valuation visit from Catherine Turner of the Bear Flat office. Catherine was extremely knowledgeable and personable and gave us excellent advice. This has given us just the information we need at this stage of our potential sale.
Thank you, Stephen. We're very happy to hear that Catherine provided you with valuable advice and a positive experience. Please get in touch again when you decide to sell.
5/5
GoogleMy current flat was bought from Andrews. I have noticed that it was a quick service and processing time is only about 2 months. Now I want to move to freehold house and contact to Andrews. Kwaku Adu-Wiafe is helping me to find the one which is going to tick most of our boxes. His customer service is excellent. His patient and afford to meet the customer's requirement can help us to release the stress from looking for a new home within tight limit.
5/5
GoogleI have recently been working with Kwaku from Andrew on finding a property to buy. He has been attentive and accommodating, offering a variety of options that aligns with what I was looking for. He is genuinely commitment to finding the right property for me. Communication with Kwaku has been exceptional. They have always been responsive, promptly answering my questions and providing updates on new listings. He showcased an impressive level of professionalism and patience. I couldn't be happier with the level of dedication and support he has provided throughout my property search journey so far.
5/5
GoogleKwaku is very professional, providing a great service, showing us around the property and explaining us all the details and information we needed to know, answering patiently to all of our questions. If you have a viewing booked with Kwaku, you are in good hands. Thank you Kwaku!
Hi Andreas, really appreciate you sharing your experience and leaving us a 5 star review. Fantastic to see Kwaku ensuring you had a positive viewing and that Kwaku was able to help you with everything required through your encounter. Wishing you all the best with your property search. Thanks, Rhys
5/5
TrustpilotRaluca @ Orpington
Raluca from Andrews Orpington Branch is a pleasure to work with. She is efficient, responsive and professional, and no question or task is too much for her. I would wholeheartedly recommend her and thank her for all her conscientious hard work.
Hi Emma, what a fabulous review, fantastic to see that you've had such a good experience with Andrews for over a decade and that Michelle is always on hand to help with anything you need. Thanks for your continued trust, Rhys.
5/5
TrustpilotThank you Kiana Burrell Malone…
Thank you so much Kiana Burrell Malone of Andrews Streatham. You are one in a million. Your great assistance has made it possible for my family and I to be blessed with a wonderful home. You and your team members are the best.
Thank you for taking the time to leave us a review. Fantastic to see that Kiana made such an impression on you throughout your dealings with us. We are so pleased you've found your new home with us. Thanks, Rhys
5/5
TrustpilotExceptional Service - Isaac Made Buying a House a Breeze!
If you're looking for a real estate agent who goes above and beyond, then look no further than Isaac, he works for Andrews. We recently purchased a house, and Isaac's support throughout the entire process was nothing short of incredible.From the very beginning, Isaac was incredibly knowledgeable and patient. He took the time to understand our needs and wants in a home, and he never made us feel pressured to settle for anything less than perfect. He was always available to answer our questions, no matter how big or small, and his communication was prompt and clear.One of the things we appreciated most about Isaac was his positive and reassuring attitude. Buying a house can be stressful, but Isaac always kept us calm and informed. When things slowed down during the process, he was there to reassure us and keep us moving forward.We honestly couldn't have asked for a better experience. Isaac is a true professional, and we highly recommend him to anyone looking to buy or sell a home. In fact, we can't wait to recommend him to our friends and family.
5/5
TrustpilotI had a good experience with Andrews…
I had a good experience with Andrews group. Sammi was very kind and took his time showing me around the property and discussed all the necessary details at length. He made sure to answer all my queries. Good customer service!!👍
Thank you, Jugal. Your feedback on the positive viewing experience with Sammi is greatly appreciated.
5/5
TrustpilotPaul and Elliot were excellent and…
Paul and Elliot were excellent and clearly know the local market extremely well. Provided us with good advice and pitched the property price just right.We have consistently used Andrews over many years and have always received excellent service.
Thank you, John! We're thrilled to hear that Paul and Elliot provided excellent service and valuable advice. Your continued trust in Andrews means a lot to us.
1/5
TrustpilotI had the extreme misfortune to rent a…
I had the extreme misfortune to rent a property from Andrews in the South Wales area. Portfolio Property Manager was Nicola Holdaway. What a vile company to deal with, rude and obnoxious staff who couldn't care less. Getting any response from her was a nightmare, so unprofessional, I would not recommend this company and will certainly never use them again.
Jude,Thank you for reviewing Andrews. I'm sorry to hear about your experience. I would welcome the chance to investigate what has happened so that we can ensure we take any corrective action. Delivering strong customer experiences is very important to us.If you were willing to drop me a line at choward@andrewsonline.co.uk I would be most grateful.Kind regardsCarl HowardGroup CEO, Andrews
5/5
TrustpilotProfessional Advice and Support
I have had dealings with Andrews in Winterbourne and Yate since 2009, Gurmit Kaur, is professional, helpful and efficient. I find her a delight to deal with and trust her advice.
Dear Schofield, thank you for your wonderful feedback! We're thrilled to hear about your positive experiences with Gurmit Kaur. Your trust and satisfaction mean a lot to us. We look forward to continuing to serve you with the same professionalism and efficiency. Best wishes , Lisa
5/5
TrustpilotRebecca Newbrook from Andrews Morden…
Rebecca Newbrook from Andrews Morden branch!!! New member of the team, but already proved herself that she is a very professional and motivated young lady who does the things right way. Big Thank you Rebecca for your help and support, dealing with you is a pure joy!!!!
Hi Arturs, what a fantastic review. Amazing to see that Rebecca has made such an impression on you already, we know she will really appreciate seeing your five star review and the wonderful feedback. Thanks, Rhys
5/5
GoogleI would not hesitate to recommend Andrews in Kingsbury, in particular I would like to thank Duane, Benga and Kwaku for all their hard work and support throughout the sale of our house. They were very responsive to calls and emails and their service was very professional.
Hi Teresa, we really appreciate you sharing your five star experience with us. Great to see the team at Andrews Kingsbury have been on hand to help you in selling your home. We believe communication is key to any relationship/transaction so it's brilliant to see you received lots of that throughout your dealings. Thanks, Rhys
5/5
TrustpilotProperty Sale
Katie and her team have done a good job for us in selling our property in Bath, finding paperwork we needed for solicitors etc. Twenty plus years you have looked after our affairs, now come to an end. Many thanks Sylvia Townsend
Hi Sylvia , thank you for taking the time to leave us a review. It is fantastic to hear how Katie and the team did such a great job selling your property, and that you have been dealing with us for over 20 years. Thanks , Lisa
5/5
TrustpilotGreat service from Michelle (Southfields Branch)
Michelle is always on hand to help and responds to any queries promptly. It is always a pleasure to speak with her as she is friendly and professional. Michelle has made our experience with Andrews very positive, we are very grateful!
Thank you, Chloe! We're thrilled to hear about your positive experience with Michelle. Your kind words mean a lot to us, and we'll be sure to pass along your praise.
5/5
TrustpilotOutstanding customer experience and delivery
Had the pleasure of dealing with Ben at the Wallington branch recently. A true professional, who places great value in the customer journey. Delivered everything in a timely manner, and kept us fully updated throughout the process. Exceptional service all round from Ben and the team.
Hi Leon, what a fantastic review. Thank you for taking the time to share your experience, we know that Ben and the team will really appreciate reading your feedback. Exceptional service is always the aim, glad to see it was delivered! Thanks again, Rhys
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