Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe reason for this high review is…James
The reason for this high review is entirely due to the James Conner, the agent assigned to my sale. In what was a very difficult and long sale, James was always on hand to give sound advice throughout, speaking to and reassuring the buyers as well as me, and going above and beyond in every possible respect. If it were not for him this sale could well have fallen through, and I'm entirely grateful to him. Superb in terms of client care. If you are selling or buying, you'll not go wrong by asking for James as your agent.
Steve · 13 May 2023
★★★★★ 5/5
Trustpilot@KellyHamilton at Andrews Property is…
@KellyHamilton at Andrews Property is fantastic! Her expertise, excellent communication, and genuine care made renting the property from the landlord a breeze. I highly recommend her for a stress-free experience!
Tomi · 28 June 2024
Agent replied · 23 August 2024
Hi Tomi, thank you for the review. Great to see that Kelly and the team have been on hand to help you with everything you needed. Thanks again, Rhys
★★★★★ 5/5
TrustpilotI had an amazing experience to use…
I had an amazing experience to use Andrew Property for my flat purchase. Thanks James & Janine for helping the smooth purchasing process. Well done to you all!
Thiha · 1 August 2024
Agent replied · 23 August 2024
Thank you, Thiha! We're delighted to hear about your amazing experience. James and Janine will be happy to know they made the process smooth for you. Congratulations on your new flat!
★★★★★ 5/5
TrustpilotI cannot recommend Russell Clarke highly enough
I cannot recommend Russell Clark? Mortgage and Protection Adviser highly enough. I have used him several times over the last 5 years and on several of these occasions, the house purchases and the associated lending have been highly complex. Russell is so responsive and goes out of his way in order to help resolve issues and obtain what was needed in terms of mortgage and protection. I wouldn't go to anyone else and I cannot thank him enough.
Michelle · 7 July 2023
★★★★★ 5/5
TrustpilotGreat agent
Jasmine Gyde is very professional and kind.She was alwais punctual and helpful to all our, many, questions.I called even during her lunch breack but she was laways calling me back in few minutes with a smiling tone voice.
Raffaele · 16 January 2024
Agent replied · 12 June 2024
Hi Raffaele, thank you for the review, brilliant to see that Jasmine has been on hand to help you out through your search, even on her lunch! We know she will appreciate the feedback, thanks again, Rhys.
★★★★★ 5/5
GoogleI was literally about to go homeless but Sumita came to save me. Sumita was extremely professional and was so understanding and helpful. Andrews in general was so informative and so friendly, I would highly recommend this company and most of all recommend Sumita!
Mariah · 25 August 2023
Agent replied · 24 August 2024
thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.
★★★★★ 5/5
TrustpilotExcellent service from Sameer & Mikesh
Sameer and Mikesh helped to find our dream flat to rent. They are responsive, friendly and true progrssionals. Everything went smoothly from the booking the viewing of the property until getting the keys. Couldn’t recommend them highly enough.
Berna · 15 January 2024
Agent replied · 12 June 2024
Hi Berna, what a brilliant review! We love seeing feedback like this, to know we helped you find your dream home is amazing and the fact that the team in Morden delivered such a great experience for you is brilliant too!We hope you are all settled in your new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotGreat agent!
Connor was very welcoming and knowledgeable about the house we were viewing. He took time to allow us to look around freely and answer any questions we had. Would highly recommend and hope we meet again!
Jennifer · 25 February 2024
Agent replied · 12 June 2024
Hi Jennifer, thank you for the five star review. Brilliant to see that Connor was able to show you his expertise and that your viewing went well! Good luck with your search for a new home. Thanks, Rhys
★★★★★ 5/5
TrustpilotDrew was extremely informative when…
Drew was extremely informative when helping me understand all the litigation and how to process works as I found t moving house to be quite overwhelming. I also like how the team call exactly when they say they will call and don’t forget as I have experienced this quite a lot with other estate agents. I was always kept up to date with any updates and felt so comfortable during one of the most stressful times in my life. I can not thank Drew and the team enough for all their hard work and support.Kind regards Samuel
Samuel · 28 April 2023
★★★★★ 5/5
GoogleMy partner and I felt in safe hands with our first property purchase through Andrews. Thank you to the team but a special thanks to Sumita Jolly, who has been so helpful throughout the process. Always happy to talk through anything and kept us informed all the way through. Many thanks again.
Rahel · 10 December 2022
Agent replied · 9 December 2024
thanks so much for leaving us a 5 star review!
★★★★★ 5/5
TrustpilotAmazing!
I have worked with Marta Brzek, Mike Morris, Ella Light and Sam Harhat to help them with recruitment.We have helped them to find 3 candidates who are joining them and are all very happy to have been successful. The feedback from the candidates is this is a great company to work for, with a caring team who were very polite and courteous throughout the interviewing process. As the recruiter, I felt it was straight forward to get hold of all of the recruiting team, and they have always been proactive to get candidates booked in. From my experience and my candidate's experiences with Andrews Mortgage Services, I would definitely recommend them.
Dylan · 20 April 2023
★★★★★ 5/5
TrustpilotI have been dealing with Sumita Jolly
I have been dealing with Sumita Jolly, Senior Negotiator at the Kingsbury for many years now. I always found her helpful and approachable and dealt with any questions I had efficiently. Thank you Sumita. Keep up the good work.
Patrick · 13 December 2023
Agent replied · 12 June 2024
Hi Patrick, thank you for your five star review. Fantastic to hear Sumita has been helpful to yourself and answered any questions you had! Thank you for your kind words and all the best, Laura.
★★★★★ 5/5
TrustpilotThank you Emily
Emily has been a star, she responded promptly at every email.She have shown a good knowledge about her work and open to answer any question.
Vittoria · 7 September 2024
Agent replied · 23 October 2024
Hi, Vittoria. Thank you for your kind words about Emily, we really appreciate your feedback.
★★★★★ 5/5
TrustpilotSale of our home.
From assessment to completion the service from Andrews has been first class. Team kept us informed at every stage and ensured that we knew what was happening for us to be able to make informed decisions. A special thank you to two members of staff, Emily for her initial contact and guidance and Sophia for cheerful manner and support throughout the process. The company should be proud to have them on their team. Obviously a well led team.
Mike · 11 June 2024
Agent replied · 17 June 2024
Hi Mike, firstly congratulations on the sale of your home. Secondly, it's fantastic to see the great experience you've had from the team each step of the way. We really appreciate your feedback and know the team will too. Thanks, Rhys
★★★★★ 4/5
GoogleKwaku was on time. We were only expecting to see one property and he pulled the rabbit out of the hat and showed us 2 properties. Well done is all i can say
Praful · 16 April 2024
Agent replied · 19 June 2024
Hi Praful, thank you for the positive review for the team at Andrews Kingsbury, with particular mention to Kwaku, brilliant to see we were able to show you some properties that were worth a look! Of course we are always striving for a five star service and would love to know anything we could have done to improve your experience, if there's anything we could have done differently or improve on please drop me a line to RMessenger@AndrewsOnline.co.uk. Thanks, Rhys
★★★★★ 5/5
GoogleI had an excellent experience with Andrews Estate Agent in Kingsbury. Agent Sumita was friendly and very helpful and pleasant to deal with. I would definitely recommend her and the agency to everyone.
Lavy · 16 April 2024
Agent replied · 19 June 2024
Hi Lavy, thank you so much for leaving us a review. Great to see that Sumita and the team at Kingsbury were on hand to help you our through your dealing with us. Thank you for the recommendation, Rhys.
★★★★★ 5/5
TrustpilotMichelle Smethurst
As a tenant I have found that Michelle is always helpful, responsive and effective. She also happens to be very pleasant to deal with which helps too!
Lucy · 1 August 2024
Agent replied · 12 June 2024
Hi Lucy, thank you for the five star review. Amazing to see that Emily & Emma have been such a good source of knowledge and support for you through your sale. Thanks again, Rhys
★★★★★ 5/5
TrustpilotExcelent!!!
Shoneil at Andrews, is an outstanding letting agent who truly goes above and beyond for her clients. She takes a personalised approach to every client, ensuring that she fully understands their needs and requirements before providing expert advice.She is always available to answer any questions or concerns that her clients may have, and her responses are always prompt, courteous, and professional.Throughout the rental process, Shoneil has been a true asset to us. She has provided us with an excellent service. Her ongoing support and guidance have been invaluable, and we are extremely happy with her service level.Overall, we highly recommend Shoneil to anyone looking for a reliable and trustworthy letting agent who is truly committed to excellence.Maria and Gustavo
Vallita · 10 April 2023
★★★★★ 5/5
TrustpilotGreat responsiveness, help, and professionalism from Anisa
Anisa at Andrews has been a great help throughout the process of setting up my tenancy as I moved to start a new job. Despite a few hiccups in viewings (through no fault of her own) she was accommodating and polite, and managed to sort things out. Throughout the admin and paperwork process her communication was quick, clear and she provided good advice to keep things going as smooth as possible. I’m delighted with the service I’ve received, and would be glad to use Andrews in the future.
Grant · 30 April 2024
Agent replied · 12 June 2024
Hi Grant, thank you for taking the time to write a lovely five star review. Amazing to hear Anisa has been a massive help with setting up your tenancy and she was able to provide excellent support and communication throughout the journey. I am so glad to hear you are delighted with the service and we look forward to helping you again in the future if you need us! Thanks again and all the best, Laura.
★★★★★ 5/5
GoogleThanks to Andrews agency and Ms. Tara for their exceptional service in helping me find a house for rent. From the very beginning, their team was professional, attentive, and incredibly supportive. They understood my requirements perfectly and found a place that exceeded my expectations. The entire process was smooth and stress-free, thanks to their expertise and dedication.
Clancy · 16 April 2025
Agent replied · 19 June 2024
Hi Clancy, thank you for the feedback. It's great to see you had such a good experience with the lettings team, espcially with Tara. We know she will really appreciate seeing your feedback. Thanks again, Rhys
★★★★★ 5/5
TrustpilotThanks Sarah
Andrews always provided great servuce and quick responce to my emails and requests. A special thanks to Sarah who is always ready and available to assist
Lou · 13 August 2024
Agent replied · 23 August 2024
Thank you, Lou! We're thrilled to hear about your positive experience with our service. Sarah will be delighted to know she made a difference. We appreciate your kind words!
★★★★★ 5/5
TrustpilotJanine Derbeyshire is the best…
Janine Derbyshire is the best property manager we have had in 10 years of renting. She is proactive and has the best for the landlord in mind. Great communication too.
Customer · 3 June 2024
Agent replied · 12 June 2024
Thank you for the five star review. It is fantastic to hear that Janine has been the best property manager you have had in the last 10 years , and that she has been proactive with the best for the landlord in mind. Thanks , Lisa
★★★★★ 5/5
TrustpilotPleasant experience
My recent experience particularly with Sarah was splendid and has always been.She's always willing to help with a listening ear.
Mr · 13 November 2024
Agent replied · 25 December 2024
Thank you, Mr. Pedro! We're thrilled to hear about your positive experience with Sarah. Your kind words mean a lot to us. Best wishes, Jake
★★★★★ 5/5
GoogleKuaku and Benga are brilliant in facilitating us to purchase a property in Kingsbury. We inspected the property three times until an offer was made, and Kuaku led us to view the property each time. Hundreds of questions and matters gradually came up when the purchasing was going further, however, they are so patient that all of my requests and enquiries have been resolved effeciently. I highly recommended this estate agency as what we want as a customer is just to keep the ball rolling.
Nana · 16 April 2024
Agent replied · 19 June 2024
Hi Nana, thank you so much for the five star review for the team in Kingsbury, with special mention to Kwaku and Benga. Fantastic to see they were so accommodating and were able to resolve issues that arose throughout the process. We are so pleased you had a brilliant experience and we hope you've settle into your new home.
Thanks, Rhys
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