Trusted Agent profile · London
★★★★★
365 reviews across 1 platform
526 Kingsbury Road, London, NW9 9HE
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in London, at 526 Kingsbury Road, is rated 4.7 out of 5 across 365 reviews on 1 platform, including 365 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Andrews Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleGreat service and amazing as another estate agent on same road valued our property at 700k, Andrews valued it at 800k and got us close to the price. Would definitely recommend to others
Hi there, thank you for taking the time to write us a five star review. Fantastic to see you received great service and found us amazing! I am so glad we were able to help and thank you for the recommendation too. All the best, Laura.
5/5
GoogleWe had an excellent experience with Andrews estate agent in Kingsbury. Salim the sale’s consultant was friendly and very helpful and pleasant to deal with. Would definitely recommend him and the agency to everyone.
Hi Fatima, really pleased to see that Salim has been a great help to you so far and been able to assist you with your search, thank you so much for leaving a review. Thanks, Rhys
5/5
GoogleSalim at Andrews help greatly with the selling of our house it was a difficult time he managed it very well until the finally move
Hi Carlota, thank you for taking the time to write a five star review. Fantastic to see Salim was able to sell your property for you and was able to deliver excellent support every step of the way. Thanks again and all the best, Laura.
5/5
GoogleI recently rented an apartment in Harrow where Alberto Pillai (My lettings negotiator) supported me throughout the process. The whole Andrews Team was quiet professional and easily reachable, they helped clarify all doubts and concerns and were very helpful from start to finish. Thank youPositiveProfessionalism
thanks so much for leaving us a 5 star review!
5/5
GoogleVery satisfied with their service. They were fast to respond to any question, helpful and different from the other agencies. In 2 weeks i moved in my new home. Highly recommended.
Hi Ilda, great to read your brilliant review for the team in Kingsbury, so pleased we were able to find you a new home and move you in smoothly. We hope you've settled in well, thanks Rhys.
5/5
GoogleVery professional and take the time to ensure all your questions are answered to your satisfaction. Communicates complicated use of jargons in a clear and easy to understand manner.
Hi Ali, thank you for taking the time out of your day to write us a five star review. So pleased to see that the team in Kingsbury have been on hand to help you through your property journey and have been explaining everything clearly for you. Thanks, Rhys
5/5
GoogleI rented the property through Andrews. They have a very helpful and supportive team and are always available when you need them. Special thanks👏to Sumita Jolly. She is very kind and open to answer my questions. Definitely recommend Andrews👍. …
Good afternoon shivangi Patel, thanks for the review. We’re so pleased to read that we helped make you feel at ease during your move.
5/5
GoogleThe agent i spoke to from the first day i walked in was really lovely. customer service is on point. I would 100% recommend. My experience with Andrews was excellent.
Good afternoon Raine Lawson, thanks for taking the time to leave us feedback regarding your recent experience.
5/5
GoogleMUKUL,YOU ARE FANTASTIC!! Very impressed by the professionalism,skill and knowledge of MUKUL.MUKUL answered millions of questions I asked and explained everything in detail. MUKUL has a genuine interest and passion in his clients cases. IF YOU WANT THE BEST,YOU WANT MUKUL!! MUKUL YOU ARE AMAZING!!
thank you for leaving us such a great review.
5/5
GoogleBeen with Andrews for 2 years and they have always been on hand to help and very efficient when dealing with any issues. Dealt with a lady today named Ranjan who went above and beyond to help and had my query resolved within 5 minutes!PositiveResponsiveness, Quality, Professionalism, Value
Hi Devvon, thank you for your feedback.
5/5
GoogleI went to this agency with reservations after seeing several bad reviews, but my experience was nothing short of brilliant. I dealt with a guy called Duane Watson, he was very professional & he knew his stuff, & didn’t fob me off with b.s. I didn’t end up buying the property due to the sellers changing their minds, but I’m still looking & Duane has kept me up to date with all his new listings. Great service, keep it up 👍PositiveResponsiveness, Professionalism
1/5
GoogleTerrible experience on both occasions where I delt with this branch. Lack of knowledge and poor quality staff, branch manager named Duane is no better having displayed rudness and aggression in conducting business.NegativeQuality, Professionalism, Value
5/5
GoogleWhere do I begin, had a very stressful move as current landlord had given me a notice, went to the Kingsbury branch and met salim there who was super helpful in finding me the right property was very respectful had lots of patience and very professional. And also his colleague summita who helped with sorting the paperwork. Would definitely recommend the lettings team if Andrews Kingsbury
5/5
GoogleExcellent service from Sumita, she’s very professional. Such a lovely person. Thank you Sumita
5/5
GoogleI had a very pleasant experience with Andrews Kingsbury. Was looking to rent a property and throughout the checks worked closely with Alberto Pillai and Sumita Jolly- both have been extremely helpful, supportive and excellent advisors! Very efficient with excellent customer service.PositiveResponsiveness, Quality, Professionalism, Value
thank you for our review. It’s great to read that we made your move as easy as possible.
5/5
GoogleExcellent service from Sumita Jolly. I found she is highly professional and has the local rental market knowhow. As a landlord , I highly recommend her to anyone looking to rent out their properties. She is a great asset to Andrews.
thank you for leaving us such a great review.
5/5
GoogleAndrews Kingsbury have managed my property rental for several years. I have never been disappointed. Professional, great service, very customer focused keeping me regularly updated. Sumita really has gone the extra mile, and Alberto has also been very helpful. Very satisfied!PositiveResponsiveness, Quality, Professionalism, Value
Hi Nikki, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you.
1/5
GoogleTerrible experience on both occasions where I delt with this branch. Lack of knowledge and poor quality staff, branch manager named Duane is no better having displayed rudness and aggression in conducting business.
5/5
GoogleI have very good experience with Alberto Pillai service from him was excellent. He try to help everytime we need . Big thank you 😊 🙏 for all your help Mariana and MarkoPositiveResponsiveness, Quality, Professionalism, Value
thanks so much for leaving us a 5 star review!
5/5
GoogleSumita is very professional. She actually listens to your concerns and takes appropriate action in such a timely manner. It is a pleasure dealing with Andrews.PositiveResponsiveness, Professionalism
1/5
GoogleAbsolutely the worst experience with an estate agency ever. My appointment was only confirmed a couple of hours before the actual time, despite me sending email from the afternoon before to check if it was confirmed. On my way to the appointment, I had issue with tube suddenly suspended and had to catch a cab to arrive ASAP. I contacted the agent straight away (it was about 20 minutes before the appointment) to let them know that I was going to be about 15/20 minutes late, and did not get answer at all. I called the mobile number from which I received text previously, I called the actual agency and I emailed the person I talked to from the day before, and have been completely ignored. As I feared, when I arrived to the place, nobody was there to wait for me. I strongly suggest everyone not to get in touch with this agency and with a lady called Sumita, the most unreliable person I’ve ever talked to.
5/5
GoogleAndrews were incredibly supportive and professional. This was a second successful sale for them as Andrews Kingsbury helped me with my first sale in 2017 as well as 2022. All within the branch, they were fantastic.
Hi Rieame Yousef, thanks for giving us a 5 star review! We’re so pleased that we’ve been able to help you with your move and everything that entails.
5/5
GoogleMukul Mehta, our broker helped us getting the mortgage for our house. He was so kind and patient and he explained to us everything in detail. Real professional with experience. Big asset for Andrew’s company!PositiveProfessionalism
thanks so much for leaving us a 5 star review!
5/5
GoogleA very big 'thank you' to Edward and Chandel at the Kingsbury Branch. They have been so supportive throughout the process of our sale with their unstinting help, guidance and professionalism.PositiveResponsiveness, Quality, Professionalism, Value
thanks for the review. We’re so pleased that we were able to find the right solution for your particular situation.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Andrews Estate Agents, London won Trusted Agent.
