Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood and helpful service!!
I viewed 2 listings facilitated by Maria and Ed respectively. They were prompt, helpful and professional in all their interactions - both virtual and in-person. I would strongly recommend Andrew Property Group for your next property search.
Cyril · 30 January 2023
★★★★★ 5/5
TrustpilotJames Parker and Andrews estate agency, outstanding
What made the experience great was the Property Manager James Parker who assisted with renting a flat in Bath, in Somerset. He made the whole process so easy and professional. You really feel that you are in safe hands. The landlord and landlady were the best I have ever had too as I have rented before. The flat was lovely to live in with a great location, I miss living there now. Also, when I moved out, I tried from my side to be very organised and professional, thoroughly cleaning and hoovering myself. And I have had the full deposit refunded. All the best, Debbie
Deborah · 5 July 2023
★★★★★ 5/5
TrustpilotI have dealt with Greg Lines at Andrews…
I have dealt with Greg Lines at Andrews Estate Agents & Lettings on numerous occasions and have found to be 1st class, very efficient, professional & proactive. I would highly recommend him.
Ms · 4 July 2023
★★★★★ 5/5
TrustpilotSarah Robinson
Sarah RobinsonProperty ManagerSuch a wonderful lady, who was extremely understanding and very very helpful! Sarah has offered 5* support and a complete pleasure to work with! Highly recommend!THANK YOU Sarah
Laura · 24 August 2023
★★★★★ 5/5
TrustpilotExcellent service and result
The team in Reigate were very attentive and knowledgeable, we secured a buyer on the first day of viewings and progressed to completion within two months of the memorandum of sale being agreed. Excellent experience.
Ken · 30 March 2023
★★★★★ 4/5
TrustpilotWe were kept well informed during the…
We were kept well informed during the sale process, the sales package produced for potential buyers was of a high quality.Zena Gasson is a highly experience negotiator, we appreciated her enthusiasm and support through the process.
Della · 23 February 2023
★★★★★ 5/5
TrustpilotHigh level of service
Andrews of Keynsham have been very helpful in assisting us to buy a property, this has been especially important as we live a long way from Keynsham. Thank you for your professionalism Justine and team.
Simon · 27 March 2023
★★★★★ 5/5
TrustpilotHouse Viewing
Their customer/ Client services is impeccable ….. Nancy & her colleague were absolutely fantastic in dealing with my family during our house viewing session. Despite our unfortunate late arrival to the appointment, they both waited for us & welcomed us with smiles….. Thank you guys
Christian · 15 September 2023
Agent replied · 12 June 2024
Hi Christian, what a great review for the team in Horley, with special mention to Nancy. We know that life doesn't always go to plan so really pleased that Nancy was happy to wait for you to arrive and show you round a potential new home. Thank you for the review, Rhys.
★★★★★ 5/5
TrustpilotAndrews Property Group in Tewkesbury
Ellie at Andrews Property Group was outstanding! She was always accessible and went above and beyond to meet our deadlines. My wife and I are super lucky that she helped us to finalise our dream home.
Gavin · 17 February 2023
★★★★★ 5/5
TrustpilotHad a viewing today with Issy based in…
Had a viewing today with Issy based in the Downend branch. She's been fantastic, gave us all the information we needed with clear communication throughout. I would 100% recommend :)
Izzy · 25 July 2024
Agent replied · 23 August 2024
Thank you, Izzy! We're thrilled to hear about your positive experience with Issy. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotWe had such a positive experience…
We had such a positive experience viewing a property with Isaac from Andrews. He was extremely helpful, friendly and professional. Would highly recommend Isaac and the team at Andrews. Thank you for your help!
Lily · 22 April 2023
★★★★★ 5/5
TrustpilotLovely team
Thank you Ellie, James B, James F and the team at Andrews in Clifton for being such a pleasure to work with, and for giving us the best advice every step of the way.
Lara · 21 April 2023
★★★★★ 5/5
TrustpilotI really appreciated from the proactive…
I really appreciated from the proactive mindset of James Fox, who works at Clifton Branch. He proactively search the properties am looking for. Post the messages on time. Although I can’t sign the Let with him as I found another property that is more suits for me, but I would like to show my high appreciation to James. His mindset is a rare find in UK. In future if I will look for property again, I will for sure love to ask James and your company’s help. Thank you with Best Regards,Winnie
Winnie · 19 June 2023
★★★★★ 5/5
TrustpilotAndrews keynsham 5 star service
Andrews 5 star serviceCould not fault the service provided by Freya and Molly in the keynsham branch. Always kept me in the loop through the whole process. Never to much trouble, just wanted to say thank you really. Would definitely recommend to anyone! 👍🏻
Chris · 4 October 2023
Agent replied · 12 June 2024
Hi Chris, thank you for leaving the team in Keynsham a five star review with particular reference to Freya and Molly. Fantastic to see they were on hand to help you through your dealings with us and kept you in the loop. We always think communication is key in any relationship. Thank you again, Rhys
★★★★★ 5/5
TrustpilotSuch an amazing team from Andrews…
Such an amazing team from Andrews Keynsham..especially Molly Scott and Freya..was helpful to find a house, as it was so difficult for us due to New in Uk... They sort it one week
Bennet · 18 May 2023
★★★★★ 5/5
TrustpilotMichael provided exceptional service…
Michael provided exceptional service throughout our tenancy process. He was prompt, professional, and always ready to assist with any questions. His dedication and efficiency made the experience stress-free. Highly recommend!!
Yan · 22 July 2024
Agent replied · 23 August 2024
Thank you for the five star review. Amazing to see that Michael has been so helpful to you. Thanks for sharing your experience, Rhys.
★★★★★ 5/5
GoogleI had a chat with Richard from Andrews, he is knowledgeable and professional. He asked all the relevant questions before booking an appointment for viewing the property. Looking forward for long term relationship.
Ankur · 29 May 2024
Agent replied · 27 August 2024
Hi Ankur, we appreciate you taking the time to leave us a review. Thank you very much! We know that Richard will be delighted to see your kind feedback too. Thanks again, Rhys
★★★★★ 5/5
Trustpilotexcellent Mortgage advisor Russell
I needed to get a good mortgage quickly and at a good rate. I got in contact with a gentleman call Russell Clark who is a senior mortgage and protection advisor for Andrews, Downend Branch. Bristol. He was excellent from the start. He delt with my application quickly and efficiently, due to this he save me paying a higher interest rate before they went up saving me a good amount of money. He guided me through every stage and when I had a query he got back to me very quickly. He made a potentially stressful process much easier giving confidence and reassurance with his years of experience and good customer skills. I you want a good mortgage broker I would recommend him to anyone
Jon · 15 June 2023
★★★★★ 5/5
TrustpilotFriendly and Professional (Andrews, Worcester Park Branch)
Mikesh, Sameer, and Kinga - all three from Andrews Worcester Park branch, have been professional and at the same time very helpful in making the whole letting process smooth and easy for us. This was our first engagement with letting agents and Andrews made sure it was a pleasant experience. What stood out for me was the way they communicated, made themselves available whenever needed, and prompt response to any queries/work that needed to be done. Thanks very much.
Sri · 12 July 2023
★★★★★ 5/5
TrustpilotExcellent customer service
Excellent customer service. I recently rented a flat through Andrews and Jasmine, who was our letting agent helped us all through the process. She was helpful and responsive. Would recommend.
Vineeth · 19 July 2024
Agent replied · 23 August 2024
Hi Vineeth, thank you for the five star review. Fantastic to see that Jasmine has been so helpful to you. Thanks, Rhys
★★★★★ 5/5
TrustpilotTop class service
We have just sold our flat in Widcombe via the Bath office with Emily and Sophia as our contacts. They were both incredibly communicative, always available, tenacious and very helpful. I would definitely recommend them!
Fiona · 17 April 2024
Agent replied · 12 June 2024
Hi Fiona, thank you for taking the time to leave us a five star review. Brilliant to see that Emily and Sophia were able to help you and kept you up to date to progress each step of the way through your sale. Thanks again, Rhys
★★★★★ 5/5
TrustpilotAll round fantastic
A very long transaction with a number of bumps along the way. I can't count the number of times Claire (Westbury on Trym branch) saved the deal. Huge thanks for the hard work. Highly professional and very efficient.
Michael · 15 February 2024
Agent replied · 12 June 2024
Hi Michael, thank you for the review. Brilliant to see that Claire was working hard to keep everything together and that her efforts were recognised. We know she will really appreciate the kind words and positive review. Thanks, Rhys
★★★★★ 5/5
TrustpilotProperty viewing
Was shown around by Shamiya yesterday. She’s a star. Was so patient with all my questions and really helpful and overall a nice and a calm person 🙌🏼
Bakhtawar · 21 August 2024
Agent replied · 23 August 2024
Thank you, Bakhtawar. We'll pass on your kind words to Shamiya.
★★★★★ 5/5
TrustpilotA fantastic service from Denise Walter…
A fantastic service from Denise Walter in the Clifton Branch. Quick and efficient responses which is just what you want. A breath of fresh air in today’s (supposedly busy) world. Thank you very much Denise.
James · 15 April 2024
Agent replied · 12 June 2024
Hi James, thank you for the five star review. Brilliant to see that Denise has been able to support you whenever required, we know she will really appreciate the review. Thank you, Rhys
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