Trusted Agent profile · London

Andrews Estate Agents London reviews

4.7

★★★★★ Excellent

2,382 reviews across 2 platforms

20 Streatham High Road, London, SW16 1DB

Andrews Estate Agents's office in London, at 20 Streatham High Road, is rated 4.7 out of 5 across 2,382 reviews on two platforms, including 349 Google reviews rated 4.9. See how it compares with other estate agents in London.

Google logo

4.9 / 5

349

Reviews on Google

This office

Trustpilot logo

2,033

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great for first time buyers or sellers.

Emma and the Bear Flat team were brilliant, I can't fault their responsiveness and clarity at all. They guided us through our first house sale with patience and support, can't recommend enough. Thank you.

William · 12 June 2024

Agent replied · 16 June 2024

Hi William, brilliant to see that your experience with us was such a good one. Congratulations on your sale and we wish you all the best with your move. Thanks, Rhys

5/5

Trustpilot

Professional service Andrews are the managing agents for a…

Andrews are the managing agents for a flat we own and rent out . Sadly our current tenant has proved to be very demanding and obstructive . Thankfully the property manager in charge is experienced, competent and professional . She has been an enormous help in dealing with repeated demands of the tenant , she acts promptly and professionally. Her advice to us is realistic and appropriate. I have come to rely on get judgment and help for several months now and cannot thank her enough . Her name is Elizabeth Taylor and she is a credit to Andrews Property Group

Jennifer · 4 August 2023

5/5

Trustpilot

Tomasz and team at Southfields branch

Tomasz and his team have provided an exceptional service guiding me through the process of preparing and letting my flat in Southfields. They have been excellent and I have no hesitation in recommending them.

TEJS · 9 June 2023

5/5

Trustpilot

Worcester Park

Very friendly from first contact with Andrew’s at Worcester Park branch . Dealt with Kinga and mostly Sameer , both very helpful, polite and professional at all times , respond to enquires promptly.

Jafoo · 5 July 2023

5/5

Google

Had a really lovely chat with Richard from the letting office regarding my property search, very informative and personable and gave me confidence that my partner and I would find a new home.

Anna · 28 June 2024

Agent replied · 27 August 2024

Hi Anna, what a lovely review. We are so pleased that Richard was able to provide you with all the information your required and gave you confidence in your property search, Thanks, Rhys

5/5

Trustpilot

Very professional and helpful

Very professional and helpful. Issy at the Downend branch. So friendly helpful. Watched my yougest so we could have a good look at the garden, happy to answer my questions very friendly warm bubbly person.

Becky · 21 May 2024

Agent replied · 12 June 2024

Hi Becky, thank you for the review. Great to see that Issy was going above and beyond to ensure you were able to see everything you required. Thanks, Rhys

5/5

Trustpilot

Really good service from beginning to…

Really good service from beginning to end. They were always on hand to assist with any of our queries. Issac was very professional and always kept us informed throughout the process.

C.Harding · 26 August 2023

5/5

Trustpilot

Fantastic from start to finish

We used Andrews in Midsomer Norton to sell our property and they have been excellence from start to finish. All viewings were booked in with us in advance and we received feedback after every viewings. The property sold within the first few weeks and we completed twelve weeks later. The agents kept us informed of any issues that arose and chased up other parties along the chain to ensure things kept moving along.If you require a professional and reliable service, I would definitely recommend them.

Heather · 30 July 2023

5/5

Trustpilot

Thank you to Andrews Estate Agents in…

Thank you to Andrews Estate Agents in Downend Bristol. Had an excellent service from each Team. Very helpful, organised and respectful at all times. Would recommend their services and return if needed again in the future.

Ms · 1 May 2024

Agent replied · 12 June 2024

Hi Valerie, thank you for your lovely five star review. Fantastic to hear you received excellent service and the team were very helpful to yourself. Thank you for the recommendation too and we would love to help you if the future if you need us. Thanks again and all the best, Laura.

5/5

Trustpilot

I had a viewing with Shamiya Simpson at…

I had a viewing with Shamiya Simpson at the Downend hub, She was very Proffesional, prompt and friendly. She was happy to answer any questions I had about the Property

Angus · 16 August 2024

Agent replied · 23 August 2024

Thank you, Angus. It's great to hear about your positive experience with Shamiya.

5/5

Trustpilot

We've been helped through the process…

We've been helped through the process of renting our first home by Shannon Bird at the Downend branch, who made the whole process very straightforward; she was very swift to respond to emails and calls, and was lovely throughout!

BEthan · 28 February 2024

Agent replied · 12 June 2024

Hi Bethan, thank you for the review. Fantastic to see that Shannon has been so helpful and quick to respond to all your needs. We hope you are settled into your new home, thanks, Rhys.

5/5

Trustpilot

Professional and wonderful!

Andrews has been supportive and professional since the first day I contacted them. Michael V., our agent, is wonderful! He is very responsive and understanding. He showed us the property and gave us enough time to look at it in detail, and he also informed us about the letting process and next steps in a very clear way. Michael's approach made us feel confident and well supported. We also spoke with Michael's colleague, Tomasz, and he was so kind and polite. I would 100% recommend Andrews, as they care about their customers and take them seriously.

Adriana · 26 July 2023

5/5

Trustpilot

I've been with Andrews for over a year…

I've been with Andrews for over a year; they are the best. Janine especially has been helpful all through the time she's always ready to help address any issue and her correspondence is top-notch.

Ugonna · 4 June 2024

Agent replied · 12 June 2024

Hi Ugonna , Thank you for the five star review. It is fantastic to hear how helpful Janine and the team have been through the last year. Thanks , Lisa

5/5

Trustpilot

Andrews property group review

Quick response from the staff, Steve and Nancy were very professional and ready to assist, my experience with Andrews was awesome was made to feel special, no prejudice, no favoritism and very transparent with what they do.

Morlyne · 20 February 2023

5/5

Trustpilot

Highly recommend!

The sales team were very helpful and efficient, especially so as we live overseas. Steven Pearce, theSales manager, is especially knowledgeable and communicated with the buyer and solicitors and promptly replied to all our questions throughout the sale, relieving the stress!

Marcia · 12 January 2024

Agent replied · 12 June 2024

Hi Marcia, thank you for taking the time to write us a five star review! I am so glad to hear Steven has provided you with excellent communication and always kept you at ease with any questions you had. Thank you for sharing your experience and all the best, Laura.

5/5

Trustpilot

Richard was so helpful

Spoke with Richard who was incredibly helpful, took the time to listen to and understand our many requests, and gave me lots of useful information for our rental journey going forwards. Thanks so much !!

Lucy · 13 May 2024

Agent replied · 12 June 2024

Hi Lucy, thank you for the five star review. Fantastic to see that Richard was able to provide you with a brilliant service and gave you some great insight into the current rental market. Thanks again, Rhys

5/5

Trustpilot

Viewing made welcome.

Isaac and Maria were waiting for us at the viewing,with a welcoming smile.They were helpful and knowledgeable about both the flat and the service management level fees.Unfortunately the property was not for us,but we would highly recommend Andrew's Estate Agents for the future.

Jane · 26 June 2022

5/5

Trustpilot

Andrews - Reigate

We had several viewings with James H from the Reigate branch. James was incredibly professional, informative and helpful at each viewing and easy to contact otherwise. Overall, it was a very positive experience!

Natalie · 20 June 2023

5/5

Trustpilot

Monika

Andrews Property staff are very quick and efficient as well as professional.I had a few issues that needed to be sorted out when we moved in and I must say I was really amazed with the speed and manor that it got sorted out.

Mr · 30 October 2023

Agent replied · 12 June 2024

Thank you so much for taking the time to leave us a review, we really appreciate it. It's brilliant to see the team were on hand to assist you, not only finding you a new home but resolving any issues you encountered initially too.Thanks again, Rhys

5/5

Trustpilot

Great service

Emily showed us around a property twice and was just lovely in every way! Really friendly, approachable and efficient. Also very helpful emails with all viewing information in one place! Thank you Emily 😊

Rebekka · 19 May 2023

5/5

Trustpilot

Thank you Andrews Property Group for finding house and following up

Thank you Andrews Property Group for helping us to find a flat. All within my budget and they are all in good condition. The team of Reigate branch are helpful and nice. Respond to my queries all the time and fast. Thanks a lot!

Siu · 27 October 2023

Agent replied · 12 June 2024

Hi Siu, thank you for the review of your experience with the team in Reigate. Brilliant to see they were on hand to help you throughout your search, we hope you've settled into your new home now! Thanks, Rhys

5/5

Trustpilot

Andrews Morden Branch. Thank you Sameer and Kinga!

Sameer helped me and my friend rent a property in Mitcham last month. He is always polite, eager to help and quick with responding to our query.Kinga helped us with paperwork and between both of their help we felt that we were looked after very well.We would highly recommend Andrews Morden Branch and we will surely use this agency again if there is a need for it.Thanks guys for helping us during the stressful for us time, truly appreciated.Jacek and Marcin

Jacek · 14 July 2023

5/5

Trustpilot

Sumita Jolly

Sumita Jolly, Senior Negotiator at the Kingsbury office, has been so helpful throughout our process with Andrew’s. Always happy to help and has gone over and beyond! Great communication throughout and a pleasure to work with. Thank you for not giving up!

Edita · 13 December 2023

Agent replied · 12 June 2024

Hi Edita, thank you for the five star review for the team at Kingsbury with particular mention to Sumita. We believe that communication is key in any relationship so it's great to see Sumita has been keeping you up to date through your dealings with us. Thanks, Rhys

5/5

Google

Great communication over the phone with Richard B. Was helpful with general inquiries about the properties and area even if not planning to move soon.

Richard · 28 October 2024

Agent replied · 11 November 2024

Thank you, Richard! We're thrilled to hear that Richard provided helpful information and great communication. Feel free to reach out anytime. Best wishes, Jake

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