5/5
GoogleI worked with Mark to find a flat and had a great experience, I would recommend Allen Goldstein to anyone looking in the area! Very quick and easy process, and everyone was always very communicative and helpful.
Trusted Agent profile · London
Allen Goldstein London reviews
★★★★★
244 reviews across 3 platforms
104 Cromer Street, London, WC1H 8BZ
Allen Goldstein's office in London, at 104 Cromer Street, is rated 4.5 out of 5 across 244 reviews on three platforms, including 229 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Google5/5
GoogleReally good estate agents. Was easy to keep in contact and managed everything well. Chris was especially helpful, making the viewings as interesting as possible and helping us 4 uni students out loads.
Agent replied · 10 November 2024
Thank you Sathyam ,for your comments we really appreciate it , we hope that you will use our services again in the future
5/5
GoogleThank you to Hue for helping us find a flat to rent and always being on hand and accessible. Good experience, would recommend
Agent replied · 10 November 2024
Dear Chinmay, Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleIt was a great pleasure working with Allen Goldstein. They helped me find my home and provided excellent service in all matters
Agent replied · 11 October 2026
Thank you Kiana for your kind words! We’re thrilled to hear that your experience with Allen Goldstein was a positive one. We’re committed to providing excellent service, and it was a pleasure helping you find your home!
5/5
GoogleFantastic service!!! I want to thank Hue for his service and his help! Much appreciate
Agent replied · 10 November 2024
Dear Gheorghe, Thank you for your feedback which is greatly apprecieted.
5/5
GoogleGood clear communication and quick to answer the phone.
Agent replied · 27 December 2025
Thank you, Alex! We really appreciate your kind words. It was a pleasure working with you, and we’re glad you found our communication clear and responsive. Don’t hesitate to reach out if you ever need anything in the future!
5/5
GoogleWorked with Amz finding tenants for my flat. Amz was very professional and always very quick to respond. Highly recommended!PositiveResponsiveness, Professionalism
Agent replied · 10 November 2024
Dear Ben , Thanks for your comments which is most valuable to us and we hope to see you again in the future
4/5
GoogleOther than the inventory clerk running late, Goldstein facilitated a relatively smooth move in process. There was strong communication from Mark.
Agent replied · 10 November 2024
Dear Pritchard, Thanks for your comments which is most valuable to us and we hope to see you again in the future
1/5
GoogleI rented a property with this agency from 2013 to 2016 when they were still located in Camden High Street and then moved to 104 Cromer St. The yearly renewal fees are very expensive (a week of rent). Our latest one end of 2016 was even £426!! And that doesn't mean they are professional or competent. (we had lots of problems during these 3 years) Our landlord transferred the building management to another agency. The new agency doesn't charge for renewing contracts (£850 saved already!) and the communications are much more cordial and professional. Most of the staff I was dealing with has left Allen Goldstein so maybe it is different now?? or maybe not... Avoid them, there are better agencies out there.
Agent replied · 10 November 2024
Dear Manuel, Thank you for your comments, we would love to hear from you and see what has gone wrong, we are always willing to resolve any Issues you have , please contact our office on 0207 1834101 or email us directly with your concerns to enquiries@allengoldstein.com. All our fees are clearly explained to you before your Tenancy would commence.
4/5
GoogleOverall experience with these agents was really good. They were efficient in chasing queries, relaying between the landlord etc and generally just being really attentive throughout the whole process. The level of communication & assurance they provided was a highly significant help and support, ensuring every request, query, detail, or terms were all accounted for - no matter how small, they actively encouraged things were always worth the ask/being put forward. In the latter phase of reviewing contracts and making arrangements for the moving date, the agent again couldn't have been more helpful & went above and beyond to be flexible to best suit us and make the transition of things as easy as possible.
Agent replied · 10 November 2024
Thank you Kate for your comments we really appreciate it , we hope that you will use our services again in the future.
5/5
GoogleWe started using Allen Goldstein because we bought our property from them, their rates were competitive and there was high footfall in their office (when on Camden High Street). We weren't convinced of the service until Ben and Rofiqul took over our account. They have helped us with their professional insight in managing different issues with the tenants and changes in the market. Have gone to visit the property for regularly organise inspections and managed tradesmen appointments while we work. They are no longer on the high street but we're still able to secure tenants. I hope the service level continues.
Agent replied · 10 November 2024
Thank you for your comments we really appreciate it , we hope that you will use our services again in the future and hope to keep improving our services.
5/5
GoogleHad a great experience with Allen Goldstein Limited. Mark was super helpful with the rental
5/5
GoogleHad a great experience with Allen Goldstein Limited. Mark was super helpful with the rental
5/5
GoogleVery good customer service. Shyrelle was especially really helpful
Agent replied · 8 January 2025
Dear Felix, Thank you for your feedback which is greatly appreciated.
5/5
GoogleMARK !! HAS BEEN VERY EFFICIANT AND HELPFULL... A PLEASURE TO DO BUSINESS WITH. DAVID
Agent replied · 18 June 2025
Thank you, David, for your kind words! We’re thrilled to hear that Mark was able to assist you efficiently and that your experience was a positive one. We hope to see you again in the future!
5/5
GoogleExcellent customer service.specially Amz who has been professional and friendly throughout the whole process. Even during these difficult times with strict lockdown and restrictions in place,Amz has gone above and beyond to help me to secure this property.great guy, knows his job very well and super helpful when it comes to presenting your requests to the landlord and negotiating the offer.We’re so grateful for all his hard work.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 10 November 2024
Dear Atiqur, Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleMark has been very helpful and professional throughout the letting process
5/5
GoogleThank you Mark for the help and efficient communication!
5/5
GoogleHad a great experience with Allen Goldstein. Daniella was very helpful and made the process smooth and easy for us. Everything sorted efficiently. Definitely recommend.
Agent replied · 10 November 2024
Thank you Katie for your comments we really appreciate it , we hope that you will use our services again in the future.
5/5
GoogleAmz has been very helpful throughout the whole process and was quick to solve any issue I had.
Agent replied · 10 November 2024
Thanks Taner ,for your Rating we really appreciate it , we hope that you will use our services again in the future
5/5
GoogleAmz was greate to dealt with. Very professional, good advisor ans friendly.PositiveResponsiveness, Professionalism
Agent replied · 10 November 2024
Dear Ioannis , Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
YellAllen Goldstein 5*
Allen Goldstein found us the right property straight away. We have been so happy with our new place. Also, the team at Allen Goldstein has massively improved our experience whilst searching for property. Amz our agent is a smart, professional and friendly guy. Highly recommend Amz and Allen Goldstein.
5/5
GoogleVery prompt and helpful. Daniella and Gemma were great and very patient when we had some delays on our end.
Agent replied · 10 November 2024
Dear Aditya, Thanks for your comments which is most valuable to us and we hope to see you again in the future
1/5
GoogleAbsolutely dreadful service had a rental agreement agreed with these guys and all of a sudden we are told there is an issue. Caused undue stress in a time where finding a house is difficult. PLEASE DO NOT USE!
Agent replied · 10 November 2024
Dear Manas, Thank you for leaving us a review. We always welcome reviews from our clients of their experience with us, even if it was a year ago. We took your offer in good faith and proposed it to the landlord. In the end, the landlord unfortunately accepted a higher offer. We kept you updated at all times with the progress of your offer and you had the opportunity to make a counteroffer, but decided to withdraw your offer. We understand it can be a stressful time looking for a new property, at Allen Goldstein we do our utmost best to make this transition a smooth and stress free one.
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