5/5
YellExtremely helpful staff!
Daniella and Rofiqul were extremely helpful and super lovely to speak to via phone, in person and by email. They made the whole house hunting process easy and exciting. Thank you so much!
Trusted Agent profile · London
Allen Goldstein London reviews
★★★★★
244 reviews across 3 platforms
104 Cromer Street, London, WC1H 8BZ
Allen Goldstein's office in London, at 104 Cromer Street, is rated 4.5 out of 5 across 244 reviews on three platforms, including 229 Google reviews rated 4.5.
Reviews
Every review we hold for the London office, from every platform, shown as written. First names only.
Yell5/5
GoogleGreat agents in my opinion. They were really helpful with the steps needed to rent a flat, they are always there to answer questions, and they are really friendly!
Agent replied · 10 November 2024
Thank you Alexandre for your kind review, it is very much appreciated!
5/5
GoogleAmazing customer services, especially appreciated help from Hue regarding our move - made our move process easier! Quick replies and always eager to give advice and settle things as quick as possible with the best results.PositiveProfessionalism
Agent replied · 23 December 2024
Dear Anette , Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleMy roommates and I had the pleasure of working with Lui and he was consistently extremely helpful and responsive and did a great job communicating with us from start to finish.
5/5
GoogleAmazing customer services, especially appreciated help from Hue regarding our move - made our move process easier! Quick replies and always eager to give advice and settle things as quick as possible with the best results.PositiveProfessionalism
Agent replied · 10 November 2024
Dear Anette , Thanks for your comments which is most valuable to us and we hope to see you again in the future
4/5
GoogleGood agency with a good property portfolio. The agent recommended a more suitable property for our budget, and also handled our requests post-offer very well, despite these requests not being included in the original offer.
Agent replied · 10 November 2024
Dear Shaun , Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleThe agents were very very helpful and managed to help us get a great deal eventhough we are first timers! Tenants should be specific so the agents can accomodate to their needs. Highly recommended!
Agent replied · 10 November 2024
Dear Ameera, Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleHue from Allen Goldstein recently helped me find a flat. He was very helpful, friendly and accommodating. If anyone is looking for a place to live, he is the guy to contact!
Agent replied · 10 November 2024
Dear Indi, Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleAllen Goldstein have been very helpful, fast to reply and accommodating towards extra requests. In addition, all their communication was fast and the overall renting process has been enjoyable.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 10 November 2024
Dear Martin , Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
YellGreat team, great service!
Great service from the team. Chris was great from the start - explained everything clearly and made the whole process nice and easy. No complaints whatsoever. Many thanks.
5/5
GoogleI've dealt with Zeeshan at Allen Goldstein who has been an absolute pleasure to work with. Very professional and informative and always available to answer queries I've had.
1/5
GoogleThis agent is absolutely retarded, unreasonable, irresponsible, horrible, unclear, unprofessional and disgraceful. Requested documents have never been provided on time, they want us to pay 'before we sign up the contract' (it is almost like fraud), they do not provide proper information when viewing, they do not communicate at all or don't even try to properly communicate. The experience was very horrible and disgusting, there must be an option that I can give them -10 stars
5/5
GoogleDaniella and Gemma have been fantastic in helping me get settled in my new flat in Central London. They are quick to respond and get things sorted in a friendly, professional manner. I would recommend them!
Agent replied · 10 November 2024
Thanks Samantha ,for your Rating we really appreciate it , we hope that you will use our services again in the future
5/5
GoogleI was so surprised to have a 5 star experience letting my property immediately with a 2 year guaranteed rent with no commission or hidden charges - all the staff were very helpful and could be contacted very quickly
Agent replied · 10 November 2024
Thank you Dawn ,for your comments we really appreciate it , we look forward in working with you
1/5
GoogleAbsolutely awful letting agents...avoid at all costs. Unreasonable cleaning fees and why renters in London are having such a nightmare at the moment!
Agent replied · 10 November 2024
Dear Sai, We have had some trouble locating you within our systems and have no record of you renting a property through Allen Goldstein Limited. At Allen Goldstein we pride ourselves on our services. We have strict guidelines in place for our processes and always endeavour to deliver a great customer experience. Please email us at enquiries@allengoldstein.com with more information.
5/5
GoogleGreat experience with Allen Goldstein! They are very efficient, friendly and always respond to queries. Would 100% recommend them to anyone looking for a home!
5/5
GoogleI dealt with agent named Amz he was very professional and had very good communication throughout renting me moving in. Dealt with all matters very quickly and i was able to move in in literally 2 days. Thanks
Agent replied · 10 November 2024
Dear Hasan, Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleAbsolutely appreciate Amz help in finding my current Room. Very enthusiastic, professionally, no doubt the best agent I have been in contact with! Highly recommend Allen Goldstein and Amz.PositiveResponsiveness, Professionalism
Agent replied · 10 November 2024
Dear Daniel, Thanks for your comments which is most valuable to us and we hope to see you again in the future
5/5
GoogleThe agent is very responsible and kind when finding property source for me. I just moved in to this new property and everything was well set and all furnitures are new. I would highly recommended choosing Allen Goldstein for finding property to rent!
4/5
GoogleVery good customer service. Goldstein counts with well trained and kind employees, also pretty fast replies whenever needed and 100% trustworthy.
Agent replied · 10 November 2024
Dear Natalia, Thank you very much for your feedback, it's greatly appreciated.
5/5
GoogleGreat estate agents! Very helpful. Amazing service and the person who served me “Amz” is a great guy and has helped a lot. Thanks again!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 10 November 2024
Dear Tarek , Thanks for your comments which is most valuable to us and we hope to see you again in the future
1/5
GoogleInventory on entry exactly the same as leaving, but charged because it wasn't "clean enough" before initial inventory???
Agent replied · 10 November 2024
Dear Laura we have had some trouble locating you within our systems and have no record of you renting a property through Allen Goldstein Limited. At Allen Goldstein we pride ourselves on our services. We have strict guidelines in place for our processes and always endeavour to deliver a great customer experience. Please email us at enquiries@allengoldstein.com with more information.
5/5
GoogleI rented my property through this agency and the process was smooth and very quick. I like the proffessionalism of this agency and thats why i plan to stay with them for a very long time.
Agent replied · 10 November 2024
Thank you Simon for your comments we really appreciate it , we hope that you will use our services again in the future.
5/5
GoogleGreat service! The agent who was in charge of my case was both professional and kind :)
Agent replied · 10 November 2024
Thank you for your review Armand, it is really appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
