Trusted Agent profile · London
★★★★★
744 reviews across 2 platforms
331 Ballards Lane, London, N12 8LL
Adam Hayes's office in London, at 331 Ballards Lane, is rated 4.9 out of 5 across 744 reviews on two platforms, including 738 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Adam Hayes, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London office, from every platform, shown as written. First names only.
5/5
GoogleNorbert from Adam Hayes Estate was very helpful and efficient at replying via email and picking up the phone and dealing with our queries. Really friendly and easy to work with. Helped us find flat of our dreams under difficult lock down circumstances. Highly recommended. Thank you Adam Hayes!
Pleased to have managed to help you find a flat. We hope you enjoy your lovely new home!!
5/5
GoogleI had a fantastic experience with Redon as my letting agent. From the start, he was incredibly kind, patient, and understanding especially given that my circumstances were quite challenging at the time. He went above and beyond to help me …
5/5
GoogleNorbert from Adam Hayes Estate was very helpful and efficient at replying via email and picking up the phone and dealing with our queries. Really friendly and easy to work with. Helped us find flat of our dreams under difficult lock down circumstances. Highly recommended. Thank you Adam Hayes!
Pleased to have managed to help you find a flat. We hope you enjoy your lovely new home!!
5/5
GoogleWe recently purchased our first home and had a wonderful experience working with Mina and Seta. They walked us through every step of the process and kept communication with the sellers smooth throughout.
5/5
GoogleMina Gadelrab and Seta Ekmali handled the sale of my late mother's house professionally throughout the process. They offered helpful and realistic advice, made changes as requested and had proceedable buyers lined up from the start. They gave useful feedback after viewings and oversaw a smooth process from start to finish with great communication. We wouldn't hesitate to recommend them.
5/5
GoogleThey are a great estate agent. From valuation through to the sale I’ve been very impressed. Always offered good advice and kept me informed throughout the whole process. If your looking to sell in north London I would thoroughly recommend them.
Thank you for your kind words and 5 star review! We appreciate your custom!
5/5
GoogleVery Happy with the assistance provided in finalising the rental property. Special thanks to Anna and Donna for smooth handover of the property. They have been very proactive and supportive on queries and documentation
Many thanks for your review
5/5
GoogleMina has been so helpful and worked so hard to get the job done!
Thank you so much for your kind words! We really appreciate your custom!
5/5
GoogleJust successfully moved into an Adam Hayes rental property, they were fantastic from the outset, from viewings to the housewarming gift. Always punctual in any meetings and in responding to emails. We dealt with Faisal and Sibel who were particularly friendly, knowledgeable and polite. Would recommend this agency to all
Thank you so much for your kind review! We wish you all the best in your new home!
5/5
GoogleMina was fantastic the whole way through the transaction, absolute top class.
5/5
GoogleAdam Hayes is very professional, especially Anand and Donna, who make me feel very trustworthy and reliable. Their service is very professional and solves a lot of my doubts. It is highly recommended.
Thank you for leaving us such and amazing review
5/5
GoogleAn absolute pleasure to deal with Adam Hayes staff especially Norbert and Mandy. They have been through all the way since day 1 visit to see the property till the day of completion today. Highly recommended. great communication and interestPositiveQuality, Professionalism
Thank you so much for your lovely review! We hope you enjoy your new home!
5/5
GoogleOutstanding experience from start to finish. The whole process was handled in a very professional, efficient and well-organised way. Communication was always clear, quick and helpful, which made everything smooth and stress-free. …
5/5
GoogleDiogo has been very professional in the way he’s helped my search for a place. Hes also kept in contact with me, updating me of any new properties. Highly recommend Adam Hayes.PositiveResponsiveness, Quality, Professionalism
Many thanks for your 5 star review!!
5/5
GoogleVery efficient, the staff were very friendly and helpful from the start of the process to the end. I feel Donna went above and beyond to make finding a place a pleasant experience.
Many thanks for leaving us a review
5/5
GoogleA really pro-active team that delivers what they say they are going to do. Mina was especially fantastic and managed the process really well. Thanks for making our sale experience a good one.
5/5
GoogleIt was a pleasure dealing with everyone at Adam Hayes from the very start to exchange and completion. All the staff were very friendly and professional. The star of the show was Mina who delivered an exceptional first meeting with me where …
5/5
GoogleVery kind and polite dealt with everything accordingly very happy with them. Thank you Tim Saraci for all your help. Will definitely be in touch in near future once again.
Thank you for your review and leaving us 5 stars
5/5
GoogleAmazing experience with Adam Hayes. Anna Soltan was incredibly helpful and hit the nail on the head with finding our perfect property. Massive thank you to Anna and everyone at Adam Hayes!
Many thanks for leaving us a 5 star review!!
5/5
GoogleAdam Hayes were great in helping us find a new flat. They only publish up-to-date photos on their adverts unlike most other agencies. They are also the only agency to offer a true consultancy service for prospective tenants. After we made contact, Michael, our agent, found us multiple properties perfectly suited to our needs and much better than the ones we were finding ourselves. Not only that, they supported us through every stage of the rental process. For anybody looking for a new flat in the North West London area, I'd recommend using these guys and nobody else
We are pleased to have helped you find a new property. Many thanks for leaving us 5 stars and the review.
5/5
GoogleJessica was incredibly responsive and helpful to quicky resolve an issue. Thanks!
Thank you for your kind words and 5 star review!
5/5
GoogleExcellent communication and service from Ramy and the team! Highly recommended!
Thank you so much for your kind words!
5/5
GoogleI had a great experience with this team, especially Tim. He was so patient and accommodating in all my queries and was very quick to respond. Kudos to this team!
Thank you for your review and 5 stars. We hope you enjoy your new home
5/5
GoogleMoved into ground floor house with cool garden a week ago. Absolutely excellent service provided by all the Adam Hayes team! Special thank you to Norbert and Karolina for their professional, punctual and friendly attitude. Thank you guys you have made my life a bit easier! xxx
Amazing. Thank you so much for leaving us a review and we hope you enjoy your new flat!!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Adam Hayes, London won Platinum.
