Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuper impressed with the service I received from Acorn when it came to moving home. Dealt with Dylan, who welcomed me with a hospitable attitude and was very friendly and informative. Top quality professionalism and customer service, definitely recommend!PositiveResponsiveness, Quality, Professionalism, Value
Andre · 25 August 2022
Agent replied · 24 August 2024
Thank you Andre for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dylan and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleYousef and team were excellent throughout the many ups and downs of our sale. Friendly, patient and excellent customer service throughout
James · 27 March 2024
Agent replied · 24 August 2024
Thank you, James, for your kind words! We're glad to hear that Yousef and our team provided excellent customer service during your sale. We appreciate your feedback. Thanks, Customer Services.
★★★★★ 5/5
GoogleA big thank you to Leon Ward who worked tirelessly to push through the purchase of my flat when a serious lack of urgency from solicitors on both sides almost left me homeless. He was on the phone daily making sure this didn’t happen and was a pleasure to work with!
Highly recommend!
James · 25 August 2020
Agent replied · 24 August 2024
Thank you James for leaving us a 5* review. We are really happy that you were pleased with the service you receivedJames and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleNyree Dixon was a superlative agent. She guided me through the whole process of searching for the property and moving in. She was indeed a true professional. Kudos to Acorn Estate Agents in Streatham Hill.
Rodney · 28 March 2023
Agent replied · 24 August 2024
Thank you Rodney for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nyree and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThank you Leon and Caroline for the hard work in supporting us with our sale.
Despite all challenges, we have made it and this probably wouldn’t have happened without your proactive and professional approach in all stages of the transaction.
Martina · 25 August 2022
Agent replied · 24 August 2024
Thank you Martina for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLeon and Caroline were amazing throughout our sale process. When the sale, and the whole chain, got more complicated, the Acorn team were very helpful and professional. They kept our buyer placated and helped move the process forward. All in the middle of a pandemic!
Thanks
Erin · 25 August 2021
Agent replied · 24 August 2024
Thank you Erin for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Caroline and Leon. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHave worked with Nicholas Henderson for a few years now and have always been impressed with his proactive & professional approach to finding great tenants for me. He has always exceeded my expectations in this regard and I would highly recommend as a trusted advisor within the lettings market.
Richard · 25 August 2020
Agent replied · 24 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleOlivia was great, really understanding of what we needed and was generally a lovely helpful person to deal with. Thank you, and we'll be coming back to you in future!
Alice · 16 April 2023
Agent replied · 24 August 2024
Thank you Alice for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Olivia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleHuge thanks to Ruggero and the acorn streatham team for helping me find the ideal property! Such a friendly and incredibly professional team! I Would recommend them to anyone, whether buying or letting .PositiveResponsiveness, Quality, Professionalism
Sam · 25 August 2022
Agent replied · 24 August 2024
Thank you Sam for leaving us a 5* review. We are really happy that you were pleased with the service you received from Ruggero and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCompleted on our first property through Acorn, who were gave great advice and were supportive throughout. Special mention to Olivia Castle who was our agent. Thank you so much.
Matt · 16 April 2023
Agent replied · 24 August 2024
Thank you Matt for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Olivia. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleVery positive experience with Acorn. Taylor, Olivia and Caroline were great. Olivia did a great job with the viewings and Taylor and Caroline made sure the transaction progressed.
Joseph · 16 April 2023
Agent replied · 24 August 2024
Thank you Joseph for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Taylor, Olivia and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe had been looking for a place for a year when we started viewing with Acorn. Leon and Olivia were absolutely amazing! Both were always really professional and polite, and really good at their jobs! Highly recommend!
Elisa · 16 April 2022
Agent replied · 24 August 2024
Thank you Elisa for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and Olivia. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWorking with Leon was by miles the best (potentially only good!) part of the buying process. He was super helpful, calm, professional and efficient and made the experience so much more enjoyable.PositiveResponsiveness, Quality, Professionalism
Alexa · 25 August 2022
Agent replied · 24 August 2024
Thank you Alexa for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRuggero was extremely helpful and patient, nothing was too much trouble, in assisting us with letting our flat. His professionalism, hardwork and going that extra mile to ensure everything progressed smoothly was very much appreciated .PositiveResponsiveness, Quality, Professionalism
Avril · 25 August 2021
Agent replied · 24 August 2024
Thank you Avril for leaving us a 5* review. We are really happy that you were pleased with the service you received from Ruggero and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAs a property lawyer it really makes a difference when you a helpful estate agent. Ni dealt with Leon who was amazing, cannot praise him enough. Thank you Leon I look forward to working with you again☺PositiveProfessionalism
Gill · 25 August 2021
Agent replied · 24 August 2024
Thank you Gill for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThis agency, and in particular Leon, has worked tirelessly through three lockdowns to sell my mother's house. Their kindness and dedication to the job has been a credit to their professionPositiveResponsiveness, Quality, Professionalism, Value
Tricia · 25 August 2021
Agent replied · 24 August 2024
Thank you Tricia for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn were gsntastic in helping me buy my flat. My agent, Andrew couldn't fo enough for me. He always kept me informed as to how the sale was progressing and he was invaluable in keeping up the communications link between me and the sets of solicitors. He really hrlped dpeed the process along, for which I was so grateful.
I would highly recommend Andrew: honest, reliable and very trustworthy.
Overall, a very positive experience for me!
Julie · 26 August 2017
★★★★★ 5/5
GoogleI used Acorn in Streatham to sell my home and they were great from the outset - always gave us feedback regularly particularly Andrew who I dealt with from viewings to when the sale was going through - he knew exactly what was happening and worked very hard to get this through for us. I cannot praise Andrew and the team enough, I will most definitely recommed Acorn in Streatham to my friends and family!
Melissa · 26 August 2017
★★★★★ 5/5
GoogleGreat service from this estate agent, I was helped by Blake who was very professional, efficient and personable and he found us a tenant quickly. Overall I would highly recommend.
Patrick · 25 August 2021
Agent replied · 24 August 2024
Thank you Patrick for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Blake and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLeon Ward has been an excellent agent who helped us from start to finish to land a wonderful property for our future home. We’re delighted with the service we received.
Mejd · 25 August 2021
Agent replied · 24 August 2024
Thank you Mejd for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 1/5
GoogleHorrible experience. Since the beginning, they did the checks in late so it wasn’t possible to access the flat. Unprofessional and disorganised. Ages to fix furnitures and workers absolutely incompetent. Ages to give deposit back. Ages to reply to email. Completely ignored after many emails. Avoid this company.
Martina · 27 March 2024
Agent replied · 24 August 2024
Dear Martina. I am sorry to hear about the service you have received and would like to investigate the issues further. Would you be able emaii me please at andrew.roberts@acorngroup.co.uk with the details of your complaint or if easier you can call me on 020 83156929. Thank you. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe received excellent service throughout our experience. Special thanks to Ruggero and Leon, top class Professionalism from both.PositiveProfessionalism
Chris · 25 August 2022
Agent replied · 24 August 2024
Thank you Chris for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and Ruggero. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAlex was fantastic, he listened carefully to all of our requirements and presented us with multiple properties that suited us. Throughout the viewings he was very professional and gave us a lot of insight into the properties details and surrounding area, which allowed us to eventually settle on a wonderful property. I happily recommend Alex and Acorn to anyone needing to find a property!
Gareth · 26 August 2018
★★★★★ 4/5
GoogleLeon was a very helpful and guided us through the whole house buying process. He was informative, decent, open and trustworthy. Would recommend him to others
Phil · 25 August 2020
Agent replied · 24 August 2024
Thank you Phil for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Leon but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager
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