Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould recommend Acorn Estate Agent, my property was sold within a week of being on the market, Dammy was ace, he provided me with relevant information, and kept me updated throughout the process. The services received from Acorn has been excellent, I commend your work ethics.
The staff at Acorn Streatham always offer help and support with queries and will call back as promised.
Would use your services again, unfortunately won’t be moving anytime soon, found my dream home.
Thank you guys....
Tj · 16 April 2023
Agent replied · 24 August 2024
Thank you TJ for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Dammy and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleExcellent service, and I’d reccomend them to anyone selling in the area.
I engaged Acorn in 2021 after a disappointing experience with another agency in Streatham Hill who’s been great until the moment I signed a contract with them.
Leon at Acorn was always incredibly well briefed when I spoke to him - having done his research on what homes I was competing with and what buyers likely to be interested in my place were looking for. I felt that I got expert advice on how to sell the place, not just someone taking a commission to show round those who came in off of right move etc.
He also tended to spot problems before I did and come to me with ideas for how to fix them.
Once the flat was under offer, Leon, Caroline and Steven were on the case to keep everyone moving through the 101 forms at pace, and to negotiate the issues which came up between the solicitors.
Overall, very happy with the job they did for us.PositiveResponsiveness, Quality, Professionalism
Tom · 25 August 2022
Agent replied · 24 August 2024
Thank you Tom for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon, Caroline and Steven. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThe Acorn team and particularly Leon were fantastic. Leon easily won our business as he researched the history of our flat, knew the street and location perfectly and understood what was important to us. He helped us achieve a quick sale and was very respectful about some 'odd' requests due to our daughter's special needs. Working with him and Acorn was absolutely the right decision - we sold quickly and for a fantastic price, had constant and professional communication. I'd highly recommend them to anyone!
Alison · 16 April 2022
Agent replied · 24 August 2024
Thank you Alison for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLeon and Caroline both worked hard on securing the successful sale of our flat, and coordinated with the estate agents on our associated purchase. We chose to sell with Acorn (after initially using other agents) because of Leon’s (polite and always professional) persistence - and after a weekend of viewings received an offer for our asking price. Which was great. Caroline was really responsive and understanding and was similarly persistent with coordinating with all parties in the chain to ensure exchange and completion. Really appreciated their work on this.
Sujata · 16 April 2022
Agent replied · 24 August 2024
Thank you Sujata for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleLeon has been a joy to work with during the entire process of selling our flat. He is calm, professional & always seems to have a smile on his face. He acted with integrity throughout the whole process, he was absolutely on point with his valuation, even with a volatile market towards the end of 2021. We would 100% recommend him to all of our friends. He works so hard & really went above and beyond for us. Thank you Leon.
Lucy · 16 April 2022
Agent replied · 24 August 2024
Thank you Lucy for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe sold our Streatham flat through Acorn - Leon and Caroline were both excellent with communicating between all parties and paricularly in helping to get everything signed and sealed before the stamp duty deadline - happy to step in with solicitors, other parties, nudging whoever might have needed nudging, and keeping us updated despite it being at a particularly busy time. We were really impressed, especially hearing that not all agents get involved once the offer is received. And their style of communication was a good balance of client-focused professionalism while also feeling personable. Thanks very much particularly to Leon and Caroline!
Alice · 25 August 2021
Agent replied · 24 August 2024
Thank you Alice for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and Caroline and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThanks Nicholas Henderson for the good customer services provided. Without doubt your business communication skills are unrivalled as you cared and tried every of your possible best within your reach in communicating every stage with me in securing a property. Honestly, you took away the stress of continuing to view property. The Letting Agents needs one more of you with a good understanding about customer services which will make the world will be better place. Thank you, Nicholas and God bless.
Adesola · 25 August 2020
Agent replied · 24 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAfter our sale fell through with another local estate agent; Acorn picked up our property and managed to find a buyer within a week of our previous buyer pulling out... which was quite mind-blowing to us given the previous estate agents took 7 months to get an offer on our property.
The sale of the property was seamless and went by quite quickly. The team at Acorn were/are exceptional. Really professional, always available and really put in the work to ensure that their buyers and sellers are at ease during this rather stressful period.
Massive thanks to Leon, who's been super helpful during the whole process and worked incredibly hard to ensure this sale went through.
Would highly recommend.
Diogo · 25 August 2020
Agent replied · 24 August 2024
Thank you Diogo for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleWe dealt with Leon Ward at Acorn Streatham during the purchase of our new property. From the initial viewing through to completion he was professional, responsive and a pleasure to deal with. He made himself available outside normal office hours and made the whole process run very smoothly. I’d have no hesitation in recommending him as an agent - he clearly loves his work and goes the extra mile.PositiveResponsiveness, Professionalism
David · 25 August 2021
Agent replied · 24 August 2024
Thank you David for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleCan't thank Leon enough for the excellent service he provided in the sale of my property. Leon was very helpful and kept me fully updated every step of the way during the process which at times was very stressful. Leon maintained a very calm and professional manner and I would happily recommend Acorn and Leon in particular to friends and family.
Thank you so much Leon.
Regards
PM
N · 25 August 2021
Agent replied · 24 August 2024
Thank you N B for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Leon. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI had wonderful service here - managing to secure my property in a matter of days and providing me with continuous support and communication in the weeks up to the move-in! Have greatly appreciated their kind and patient nature, especially Ruggero, Stephen and Blake! You have all made my move easy with minimum stress and would definitely recommend!
Thank you !
Hélène
Helene · 16 April 2022
Agent replied · 24 August 2024
Thank you Helene for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ruggero, Stephen and Blake. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI would like to thank Olivia and the extended team at Acorn for helping me purchase my first home. The communication was amazing, even over Easter bank holiday weekend. It felt like Olivia always had time to take a call and listen to what I had to say. Thank you so much.
Luke · 16 April 2023
Agent replied · 24 August 2024
Thank you Luke for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Olivia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 2/5
GooglePLEASE NOTE: The below 5*review is no longer applicable. -DS
Streatham Acorn Letting agent Ruggero has been professional and friendly since I have been in touch with Acorn. It's great to receive such standard of customer service, empathy and due diligence. Thank you for your help!
Fortunately, not expecting you to carry boxes.
Kind Regards a BIG thank you to Ruggero and Blake.
Dasi
D · 25 August 2021
Agent replied · 24 August 2024
Thank you "D S" for leaving us a 5* review. We are really happy that you were pleased with the service you received from Ruggero and Blake. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleStreatham Branch manager Blake Kingston and his colleague Ruggero Costarelli do Acorn great credit. Whether from the landlord point of view or from the tenants' point of view, I could not recommend Blake more as branch manager! He was a wonderful help at every stage of September 2020 re-letting of 37 Leverson St. Best wishes to you Blake, from Penny & Caroline
Penelope · 25 August 2021
Agent replied · 24 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas! If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI reached out to Nicholas the lettings manager at this branch. He was extremely professional and informative. He even responded to my queries outside of business hours. I'm extremely impressed with the service provided at this branch and will happily recommend other landlords to Nicholas and his team.
Ahmed · 16 April 2023
Agent replied · 24 August 2024
Thank you for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAmazing, fantastic, great service.
Ruggero was very helpful, available and professional throughout my renting process. Communication was great. He went above and beyond. He was an absolute God-send during this incredibly stressful time. I wouldn't have been able to do it without his help .
I highly recommend him and Acorn Estate Agency. Thank you very much Ruggero.
Chantal
BLESSINGS · 25 August 2021
Agent replied · 24 August 2024
Thank you Chant or taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ruggero and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRuggero was a great agent, super professional and friendly. Even though we did not end up renting with Acorn, we really appreciated dealing with Ruggero who never made us feel that he was after so badly after our money, like other estates agents can do. It would be a pleasure working with Ruggero again in the future!
Noémie · 25 August 2021
Agent replied · 24 August 2024
Thank you Noémie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Ruggero and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI cannot thank Steve, Leon & Caroline enough for all their help in getting my Mum's house sold. They really went above and beyond for us and nothing was too much trouble. They took the time to listen to us and worked around us with viewings, surveyors, etc. 5 Stars is not enough!PositiveResponsiveness, Quality, Professionalism, Value
Disco · 25 August 2021
Agent replied · 24 August 2024
Thank you for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Steve, Leon & Caroline. If we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have recently purchased a property through Acorn, streatham branch. From the initial show around all the way through exchange Leon has been a fantastic agent to deal with. Professional, knowledgeable and very comunicative. I would highly recommend Acorn, Leon in particular, to help and guide you through the purchase or sale of your home.
Federica · 25 August 2021
Agent replied · 24 August 2024
Thank you Federica for leaving us a 5* review. We are really happy that you were pleased with the service you received from Leon and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleThank you Nicholas for all your help with our move to Streatham. You were available any time day or night to answer our calls and respond to our requests. Provided answers to all the questions and queries we had along the way to make sure that we didn’t miss out on our perfect house!
Highly recommend!
Harry
Harry · 25 August 2020
Agent replied · 24 August 2024
Thank you Harry for leaving us a 5* review. We are really happy that you were pleased with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI could not have been better supported and informed by Olivia while using the services of Acorn recently. She has been excellent in all aspects and could not recommend her enough. Very refreshing to find an agent with her approachable and friendly manner. Many thanks Olivia and Acorn.
Lui · 16 April 2022
Agent replied · 24 August 2024
Thank you Lui for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Olivia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleOur property on Telferscot road in Balham was let through Acorn - Blake made sure the tenants were the perfect fit and was very professional throughout the process also making sure there was limited down time between tenants. Overall I would highly recommend this agent.PositiveResponsiveness
Patrick · 25 August 2022
Agent replied · 24 August 2024
Thank you Patrick for leaving us a 5* review. We are really happy that you were pleased with the service you received from Blake and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have to say Nicholas has been amazing! Any queries we had or problems he was on it straight away. Even when we went to collect our keys he still managed to assist us while he was on the train! Leon was fantastic aswell when we were waiting for them. Would very much recommend Acorn!
Harpreet · 25 August 2020
Agent replied · 24 August 2024
Thank you Harpreet for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Nicholas and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI have been searching for a while, and among the many good agents I would recommend Olivia Castle, she underatdn her client needs, only shares relevant properties and is great at discussing details and arranging viewing.
Giulia · 16 April 2023
Agent replied · 24 August 2024
Thank you giulia for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Olivia and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
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