Trusted Agent profile · London

Acorn London reviews

4.6

★★★★★ Excellent

203 reviews across 1 platform

98 Lordship Lane, London, SE22 8HF

Acorn's office in London, at 98 Lordship Lane, is rated 4.6 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.6.

Google logo

4.6 / 5

203

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

great team and responsiveness, very professionalPositiveProfessionalism

Sophie · 27 August 2021

Agent replied · 14 June 2024

Thank you Sophie for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Acorn has been the most helpful agency so far, both Peckham branch and this one. I have been working with Blake here who has been really paying attention to our housing needs and viewing properties feels easy and pleasant. Recommended!

Francesco · 16 June 2019

2/5

Google

I went in and asked simple question. Woman sitting there got puzzled on her face and has done everything to get rid of me as soon ash she realised I don't want to jump out with my pocket full of notes. Very bad service.

Birkopf · 17 June 2013

5/5

Google

Absolutely fantastic estate agents. Highly recommend.

Charlotte · 16 June 2019

Agent replied · 14 June 2024

Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

I couldn't believe i could be help so fast. And i and my 4 kids were able to be housed in a more better flat. i sincerely thank Mr BLAKE for his genuine assistant & understanding. ......N.Veronica IGWENAGU

Igbo · 16 June 2018

5/5

Google

Great service. Took a lot of trouble to help with finding the right property for me. All the staff in the Branch could not have been more helpful

Louise · 16 June 2019

5/5

Google

Very friendly and welcoming business. I wanted to rent a place and the staff were very accommodating - viewing process was easy as pie.

James · 16 June 2017

5/5

Google

Fantastic service - flat purchase went through in record time. Prompt, professional and personable - cannot rate them highly enough!

Graham · 16 June 2019

5/5

Google

Found them extremely helpful and friendly, and made the process seem significantly less stressful ! Specifically Blake Kingston

Alex · 16 June 2019

5/5

Google

Rating only, no written review.

Katharine · 3 December 2024

Agent replied · 8 December 2024

Dear Katharine Hymas, Thank you for the great review of our Acorn Dulwich team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team

1/5

Google

Rating only, no written review.

Joe · 16 October 2024

Agent replied · 22 October 2024

Dear Joe. We are sorry to hear about the service you have received and would like to investigate the issues further. However, we cannot find your details on our system and wondered if you would mind emailing us please at customerservices@acorngroup.co.uk with the details of your complaint. Thank you.

1/5

Google

Rating only, no written review.

Clafrica · 16 January 2024

Agent replied · 14 June 2024

Dear Clafrica. We’re sorry to learn you didn’t have a positive experience. If you could confirm your real identity to us, we would be happy to investigate further. Thanks. Customer Services - customerservices@acorngroup.co.uk

5/5

Google

Humour included

Adele · 19 August 2023

Agent replied · 14 June 2024

Thank you so much for leaving us a 5 Star review- We appreciate it! Customer Services

3/5

Google

Rating only, no written review.

Jessie · 15 June 2023

Agent replied · 14 June 2024

Dear Jessie. I am sorry to read this review and would love to investigate what went wrong. Would you be able to email me please at andrew.roberts@acorngroup.co.uk with the details of your complaint. Thank you. Andrew Roberts - Customer Relations Manager

4/5

Google

Rating only, no written review.

M · 15 June 2023

Agent replied · 14 June 2024

Thanks MS. Glad we resolved the issues in the end.

5/5

Google

Rating only, no written review.

Keiran · 15 June 2023

Agent replied · 14 June 2024

Thanks for the 5 star review. Much appreciated ! Acorn Customer Services

5/5

Google

Rating only, no written review.

Samantha · 15 June 2023

Agent replied · 14 June 2024

Thanks for the 5 star review. Karen Hedges - Customer Relations Manager

5/5

Google

Rating only, no written review.

Sam · 15 June 2022

Agent replied · 14 June 2024

Thanks Sam for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Talitha · 15 June 2021

Agent replied · 14 June 2024

Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Nuri · 15 June 2021

Agent replied · 14 June 2024

Thanks Nuri for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

Gus · 15 June 2021

Agent replied · 14 June 2024

Thanks Gus for the 5 star review. Andrew Roberts - Customer Relations Manager

5/5

Google

Rating only, no written review.

George · 16 June 2019

3/5

Google

Rating only, no written review.

Johnny · 16 June 2018

Agent replied · 14 June 2024

Hi Johnny, thanks for the review..much appreciated. Would love to know how we could have improved on your rating though. Would you be able to email me at Andrew.roberts@acorngroup.co.uk please? Thanks. Andrew - Customer Relations Manager

5/5

Google

Rating only, no written review.

Kirsty · 16 June 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Acorn's Google reviews

Questions about Acorn London

How many reviews does Acorn London have?

Acorn's London office has 203 reviews across 1 platform: 203 on Google.

What is Acorn London's rating?

Acorn London is rated 4.6 out of 5 across all 203 reviews, and 4.6 out of 5 on Google from 203 reviews.

Where is Acorn's London office?

Acorn London, 98 Lordship Lane, London, SE22 8HF.

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