Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlegreat team and responsiveness, very professionalPositiveProfessionalism
Sophie · 27 August 2021
Agent replied · 14 June 2024
Thank you Sophie for leaving us a 5* review. We are really happy that you were pleased with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleAcorn has been the most helpful agency so far, both Peckham branch and this one. I have been working with Blake here who has been really paying attention to our housing needs and viewing properties feels easy and pleasant. Recommended!
Francesco · 16 June 2019
★★★★★ 2/5
GoogleI went in and asked simple question. Woman sitting there got puzzled on her face and has done everything to get rid of me as soon ash she realised I don't want to jump out with my pocket full of notes. Very bad service.
Birkopf · 17 June 2013
★★★★★ 5/5
GoogleAbsolutely fantastic estate agents. Highly recommend.
Charlotte · 16 June 2019
Agent replied · 14 June 2024
Thank you for taking the time to provide us with a review of your experience. I am really pleased that the service you received from our team met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleI couldn't believe i could be help so fast.
And i and my 4 kids were able to be housed in a more better flat. i sincerely thank Mr BLAKE for his genuine assistant & understanding.
......N.Veronica IGWENAGU
Igbo · 16 June 2018
★★★★★ 5/5
GoogleGreat service. Took a lot of trouble to help with finding the right property for me. All the staff in the Branch could not have been more helpful
Louise · 16 June 2019
★★★★★ 5/5
GoogleVery friendly and welcoming business.
I wanted to rent a place and the staff were very accommodating - viewing process was easy as pie.
James · 16 June 2017
★★★★★ 5/5
GoogleFantastic service - flat purchase went through in record time. Prompt, professional and personable - cannot rate them highly enough!
Graham · 16 June 2019
★★★★★ 5/5
GoogleFound them extremely helpful and friendly, and made the process seem significantly less stressful ! Specifically Blake Kingston
Alex · 16 June 2019
★★★★★ 5/5
GoogleRating only, no written review.
Katharine · 3 December 2024
Agent replied · 8 December 2024
Dear Katharine Hymas, Thank you for the great review of our Acorn Dulwich team. It's fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Care Team
★★★★★ 1/5
GoogleRating only, no written review.
Joe · 16 October 2024
Agent replied · 22 October 2024
Dear Joe. We are sorry to hear about the service you have received and would like to investigate the issues further. However, we cannot find your details on our system and wondered if you would mind emailing us please at customerservices@acorngroup.co.uk with the details of your complaint. Thank you.
★★★★★ 1/5
GoogleRating only, no written review.
Clafrica · 16 January 2024
Agent replied · 14 June 2024
Dear Clafrica. We’re sorry to learn you didn’t have a positive experience. If you could confirm your real identity to us, we would be happy to investigate further. Thanks. Customer Services - customerservices@acorngroup.co.uk
★★★★★ 5/5
GoogleHumour included
Adele · 19 August 2023
Agent replied · 14 June 2024
Thank you so much for leaving us a 5 Star review- We appreciate it! Customer Services
★★★★★ 3/5
GoogleRating only, no written review.
Jessie · 15 June 2023
Agent replied · 14 June 2024
Dear Jessie. I am sorry to read this review and would love to investigate what went wrong. Would you be able to email me please at andrew.roberts@acorngroup.co.uk with the details of your complaint. Thank you. Andrew Roberts - Customer Relations Manager
★★★★★ 4/5
GoogleRating only, no written review.
M · 15 June 2023
Agent replied · 14 June 2024
Thanks MS. Glad we resolved the issues in the end.
★★★★★ 5/5
GoogleRating only, no written review.
Keiran · 15 June 2023
Agent replied · 14 June 2024
Thanks for the 5 star review. Much appreciated ! Acorn Customer Services
★★★★★ 5/5
GoogleRating only, no written review.
Samantha · 15 June 2023
Agent replied · 14 June 2024
Thanks for the 5 star review. Karen Hedges - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Sam · 15 June 2022
Agent replied · 14 June 2024
Thanks Sam for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Talitha · 15 June 2021
Agent replied · 14 June 2024
Thanks for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Nuri · 15 June 2021
Agent replied · 14 June 2024
Thanks Nuri for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Gus · 15 June 2021
Agent replied · 14 June 2024
Thanks Gus for the 5 star review. Andrew Roberts - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
George · 16 June 2019
★★★★★ 3/5
GoogleRating only, no written review.
Johnny · 16 June 2018
Agent replied · 14 June 2024
Hi Johnny, thanks for the review..much appreciated. Would love to know how we could have improved on your rating though. Would you be able to email me at Andrew.roberts@acorngroup.co.uk please? Thanks. Andrew - Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
Kirsty · 16 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.