Trusted Agent profile · London

Acorn London reviews

4.6

★★★★★ Excellent

203 reviews across 1 platform

98 Lordship Lane, London, SE22 8HF

Acorn's office in London, at 98 Lordship Lane, is rated 4.6 out of 5 across 203 reviews on 1 platform, including 203 Google reviews rated 4.6.

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4.6 / 5

203

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

Jade from Acorn helped us find and secure our current flat and we are loving it! She was extremely patient with us and our questions throughout the whole process!

Tara · 15 June 2021

Agent replied · 14 June 2024

Thank you Tara for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jade and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

They don't know the information. Cannot provide appropriate information. Poor service

Tetiana · 15 June 2023

Agent replied · 14 June 2024

Can you be a bit more specific? Thanks. Customerservices@acorngroup.co.uk

5/5

Google

Was very pleased with the attention and support we received from Acorn at East Dulwich. Their valuation was fair and pretty accurate; there was no "over-selling" and our property was presented well; as completion day drew nearer, we had tremendous support from Kat - always responsive, returned phone calls, and helped us hold our nerve! Would recommend highly! BTW, this is our third sale with Acorn.

Shaila · 16 June 2019

5/5

Google

I've recently moved into the area and Daniele and Natalia have been super helpful and responsive so far. Would recommend!

James · 15 June 2022

Agent replied · 14 June 2024

Thank you James for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniele and Natalia. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Rented through Daniel around a month ago and he was very helpful and very professional. Great service all round. George

George · 15 June 2022

Agent replied · 14 June 2024

Thank you George for leaving us a 5* review. We are really happy that you were pleased with the service you received from Daniele and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very professional and polite estate agents. Made the whole process easy. Jade & Martin in particular were extremely helpful throughout.

Steve · 15 June 2022

Agent replied · 14 June 2024

Thank you Steve for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jade and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

We contacted Jade regarding a rental property through Acorn, and experienced a thorough and professional service start to finish.PositiveResponsiveness, Professionalism

Sam · 15 June 2022

Agent replied · 14 June 2024

Thank you Sam for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jade and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

4/5

Google

Acorn were really helpful and Jade in particular was very responsive and helpful all the way through viewings and sorting our contract.PositiveResponsiveness, Quality, Professionalism, Value

Rebecca · 27 August 2021

Agent replied · 14 June 2024

Thank you Rebecca for taking the time to provide us with a review of your experience. I am really pleased that you were generally happy with the service you received from Jade and our team but would love to know how we could have achieved 5 stars! If you have a minute, perhaps you could drop me an email at andrew.roberts@acorngroup.co.uk. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Showed us good properties. Helped us move in on a date that suited us. The service also helped us switch Bills and internet easily. Always professional

Ahmed · 15 June 2021

Agent replied · 14 June 2024

Thank you AK 89 for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Very good service from Jade who was very polite and waited for me at the property even though I was a bit late to arrive. Smooth transition into the tenancy

Stefan · 15 June 2020

Agent replied · 14 June 2024

Thank you Stefan for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Jade met with your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Helped me find a place during a very hectic time of the year - definitely recommendPositiveQuality

Pavel · 27 August 2022

Agent replied · 14 June 2024

Thank you Pavel for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Professional and friendly team. Special thanks goes to Jade who secured us our current place and was there to answer any questions we had.

Tünde · 15 June 2021

Agent replied · 14 June 2024

Thank you Tünde for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jade and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jack and Steven are very kind and helpful during the process of our buying a house in Dulwich.Communicate easily and respond quickly. Good service!PositiveQuality

Christy · 15 June 2021

Agent replied · 14 June 2024

Thank you Zhou Xuan for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jack and Steven. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great service, with regular updates. Always very polite and quick to respond, highly recommended! Thank you everything

Stephanie · 15 June 2022

Agent replied · 14 June 2024

Thank you Stephanie for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Jade from the East Dulwich branch made our letting experience is incredibly smooth and we are happy with the property.PositiveProfessionalism

Harry · 15 June 2021

Agent replied · 14 June 2024

Thank you Harry for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jade. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

A very good service form their employee Jade. The service was fast a prompt and they were always on hand to help. Stress free!!!!!!

Wayne · 15 June 2020

Agent replied · 14 June 2024

Thank you Wayne for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jade. If I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Thanks a lot Jade for your help and professional support during my move.

Anna · 15 June 2022

Agent replied · 14 June 2024

Thank you Anna for leaving us a 5* review. We are really happy that you were pleased with the service you received from Jade and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great, very easy and straight forward working with James Keen, found our place in no time at all.

Danny · 15 June 2021

Agent replied · 14 June 2024

Thank you Danny for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from James and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Great communication and assistance from Jade from Acorn. Moved in and enjoying the time here. Would definitely recommend.

Simon · 15 June 2021

Agent replied · 14 June 2024

Thank you Simon for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Jade. I hope you will be very happy in your new home. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Excellent service! Blake Kingston was double good. Absolutely no dramas!

Harvey · 16 June 2018

5/5

Google

Had a great experience using Acorn to move in November. The team were really friendly and responsive.PositiveResponsiveness

Nicole · 15 June 2021

Agent replied · 14 June 2024

Thank you Nicole for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received and if I can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

5/5

Google

Reliable, great customer service from Daniele

Andrea · 15 June 2022

Agent replied · 14 June 2024

Thank you Andrea for taking the time to provide us with a review of your experience. I am delighted to hear that you were happy with the service you received from Daniele and if we can help further please do let me know. Thanks. Andrew Roberts - Customer Relations Manager

1/5

Google

These guys are all the bad things about estate agents.

Imarni · 15 June 2021

Agent replied · 14 June 2024

Hi. Could you contact me to discuss please? Andrew Roberts - Customer Relations Manager (Andrew.roberts@acorngroup.co.uk)

5/5

Google

It was great working with Jade for my move to South London.

Britt · 15 June 2020

Agent replied · 14 June 2024

Thank you Brittney for taking the time to provide us with a review of your experience. I am really pleased that the service you received from Jade met your expectations. If there is anything else we can do to help in the future please let me know. Thanks. Andrew Roberts - Customer Relations Manager

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