Acorn reviews

★★★★★ 5/5

Google

Damian and Cameron were excellent in keeping me infomed throughout the process.

Mel · 28 October 2025

★★★★★ 5/5

Google

A special thank you to Damian for his excellent service, and professional work in getting my property rented.

Jake · 24 August 2025

★★★★★ 5/5

Google

The Acorn team, namely Godefroy Herissay have provided an excellent service from inception through to exchange of contracts. My sale had several complications (through no fault of Acorn) and Godefroy was very diligent in navigating through it all. He has been extremely communicative the whole way through the process and I'd highly recommend them.

Alex · 29 March 2024

★★★★★ 5/5

Google

Adam and Godefroy were excellent at selling our flat. Within a couple of weeks we'd had several viewings, and a few promising offers to choose from. I was really impressed that their service didn't end with the offer, throughout the legal process Adam was great at wrangling all the parties and their solicitors. He played a real hand in making sure we met the stamp duty deadline. I would definitely recommend Acorn.PositiveResponsiveness, Professionalism

Jonathan · 27 August 2022

★★★★★ 5/5

Google

To start, Godefroy is one of the best agents you would find in the business. I first viewed several flats with him and immediately after, he understood what I was looking for and found my dream flat in central London within days. Godefroy arranged viewings for me on very short notice (even once when I wanted to view the flat prior to exchange) and what was particularly outstanding was how responsive he was with regards to communication and liaising with the owners on my behalf, which is a quality I find very hard to come by having had to deal with multiple agents from different companies. Needless to say, it is a two-way affair and as we were working on a short deadline, he even went out of his way to meet me to collect my paperwork when I was held up at work. If that isn't exemplary service, I don't know what is. I definitely would knock on his door when I look to upgrade or buy more properties in the future and I'm sure you will have the same incredible experience I had working with him.

Cai · 27 August 2021

★★★★★ 5/5

Google

Adam Gould impressed me at our initial meeting with his honesty, clear and straightforward language. I was put at ease with the manner with which he took the time to explain the process and likelihood of achieving a sale. I must say that at no time was I disappointed with his attention to detail. At this point it is only right that I commend the team at the Kennington office. Godefroy Herissay is the most charming gentleman. Many thanks to all for the future.PositiveProfessionalism

W · 27 August 2021

★★★★★ 5/5

Google

Acorn, and in particular Adam Gould and Godefroy Herissay from their Kennington branch, come highly recommended. They were honest, professional, responsive and good-humoured throughout the entire process and were instrumental in getting the deal over the line. Not sure why buying/selling a property is as hard as it is, but the value of a good agent was made clear to us. If you are in Kennington and, like we were, overwhelmed with the number of property agents (every second shop seems to be one), would highly recommend dropping in to see Adam.PositiveQuality

Ryan · 27 August 2021

★★★★★ 5/5

Google

The entire experience of purchasing a property, on a good day, is confusing at best. That sense of confusion takes on another form when you are a first time buyer. From start to finish the entire Acorn Team (Kennington Branch) has been fantastic, I really couldn’t have done it without their assistance. Godefroy Herissay was quick in arranging two viewings and responded to any queries I had regarding the property. His responsiveness was much appreciated and I felt I was in good hands, Thank you Godefroy. Adam Gould has been instrumental from acceptance of my offer to completion. His professionalism and commitment to both myself and the Seller is second to none. With solicitors (on both sides) being less than forthcoming with updates, Adam took it on himself to communicate and update my solicitor with outstanding points. Adam was an essential middleman between myself, the Seller and solicitors. Where I was in the dark regarding the progression of the matter, Adam provided me with updates which immediately lowered my levels of stress. He was excellent in explaining the entire process in a simple and understandable manner, something many lawyers often forget to address to first time buyers. Adam always provided a weekly (sometimes daily) updates via email or a personal call, which again was incredibly helpful with managing my ever changing levels of stress. After speaking with Adam I always felt a sense of relief and knew he was doing everything to help move the transaction along. Where both party’s solicitors where unresponsive, Adam was chased and provided updates. I cannot begin to imagine what it would have been like if Adam was not there to assist throughout. Thanks to his commitment I was able to complete on time. A true professional in every sense, Thank you Adam for guiding me through, what can only be described as a very lonely sea of confusion for first time home purchasing! I cannot recommend the Acord team enough, they are fantastic and I would only use them for any future services. Thanks again, Nathan AhluwaliaPositiveResponsiveness, Quality, Professionalism

Sukhveer · 27 August 2021

★★★★★ 5/5

Google

We were lucky enough to have Damian be our go- to man. From the beginning he was always keen to go the extra mile; being available any time of day and on several occasions, staying in the office out of hours in order to help us. He genuinely seemed to care about us getting our ideal flat and was a huge help when we ran into issues. Not just him, but all the team at Acorn Kennington were incredibly professional, friendly and eager to help. Thank you for putting up with us and not giving up!PositiveResponsiveness, Professionalism

Annalise · 27 August 2021

★★★★★ 5/5

Google

My initial inquiry with Damian went from a phone call to viewing the property within half an hour and he even took the time to show me the property again the next day. He really is exceptional at his job and very responsive to any query that I had. Acorn are very friendly and professional. Only slight teething problem that I had to do a little chasing to get some paperwork sent through. I would like to thank Connor for fixing this issue very promptly.PositiveProfessionalism

Brian · 27 August 2021

★★★★★ 4/5

Google

My sister and I had to move into a new flat during the pandemic as our previous landlord had to sell the house. We were lucky to find this agency as Damian Agbodza was very helpful in order for us to feel safe and also for all our concerns to be taken into consideration. Even though we had an online viewing only, before we decided to move in, that was enough for us as Damian made the extra effort to take photos and videos in order for all our questions to be answered. Even though there was a bit of miscommunication, Damian handled it very professionally and everything was resolved really smoothly. We are really pleased with their service and help. We would recommend them to anyone.

Maria · 27 August 2021

★★★★★ 5/5

Google

Adam and Godfrey were amazing ...from the moment Adam came round to value the property to the day we exchanged the service was faultless and his advice spot on... with excellent communication throughout the transaction.The property was sold at a good price within 6 weeks of going on the market. The sale wasn't always running smoothly (do they ever!) but Adam always kept my best interests at the heart of what he did and went the extra mile to get the sale over the line, he was always honest and kept me informed every step of the way. I would have no hesitation in recommending Adam and his team to anyone buying or selling a property.

Raymond · 27 August 2021

★★★★★ 5/5

Google

It's difficult to say in words how incredible Adam and his team are at Acorns in Kennington. I never write reviews but absolutely had to in this case. I haven't always had a good experience with estate agents but Adam and Godfrey have been nothing but exemplary. They have been kind, competent, friendly, professional and reassuring. They updated me regularly along the way and organised countless and regular viewings. They took the time to give me expert advice when I was worried about something. They secured me a sale for a great price and speeded up the sale along the way. I've actually never met estate agents even in the same league as Acorns Kennington. Infinitely grateful to Adam and Godfrey for helping me sell my flat. Couldn't recommend more highly.

Sherin · 27 August 2021

★★★★★ 5/5

Google

Damian has been such a great agent to us in the process of securing a new place in the midst of a renting crisis in London. He has been really patient and has been extremely helpful through every step of the process from start till receiving the keys to the property. Would definitely recommend Acorn and specially Damian!

Rakhi · 27 August 2023

★★★★★ 5/5

Google

If you want help finding a home get in touch with Adam Gould! He's got loads of experience and unlike many agents he's totally honest and transparent- makes a nice change! I didn't end up buying through Acorn as I found a property elsewhere but Adam helped me extensively with my property search and I'd highly recommend him to anyone! Thanks Adam and if I ever look again I'll be straight back in touch!PositiveResponsiveness, Quality, Professionalism

Ned · 27 August 2021

★★★★★ 5/5

Google

Just exchanged on a difficult sale of a one-bed flat which took nearly 10 months. Despite a bumpy start involving lack of communication, Acorn Kennington and particularly manager Adam Gould got to grips with it and eventually - we suffered a time and money-wasting ‘professional’ buyer pulling out at the last minute - sold our flat for a strong price in a very tricky Pre-Brexit market. As a full time landlord, I can say that Adam is among the most professional estate agents I have used. Phone calls every day, usually with new information, he never over-promised, or tried to gloss over difficult issues. He generated solutions that suited both the buyer and seller, allowing rapid agreement. Overall, not a totally happy journey, but a good one in the end!

Paul · 27 August 2020

★★★★★ 5/5

Google

Can't fault Acorn, as first time buyers we needed a bit of extra guidance when viewing and offering on properties which Acorn definitely provided. Particular thanks to Godefroy and Adam, who dealt with our numerous phone calls and were always happy to help (we called 8 times in 1 day once!). Godefroy listened to exactly what we were after and managed to get us in to view the right property before it even came on the market! Thanks so much guys :)

Alex · 27 August 2020

★★★★★ 5/5

Google

My flat was on the market for a couple of months with different estate agents when I decided to also go with Adam Gould at Acorn. He sold my flat in a couple of weeks with the help of Godefroy Herissay, who always gave me feedback from potential buyers which was very helpful. Adam is the consummate professional ; he is honest , always answered my e-mails promptly and worked tirelessly on my behalf to get the flat sold. I would definitely go with him again and highly recommend him without reserve. It is just a waste of time to go with anyone else.PositiveResponsiveness, Professionalism

Lakshmi · 27 August 2020

★★★★★ 5/5

Google

I chose Acorn to help me sell my property in Kennington because I knew they had a lot of experience in the area. Adam Gould was in charge of my sale and he provided an excellent service from start to finish. He helped to find an ideal buyer and kept me up to date on everything as the sale was going through. He obviously has a lot of experience and - having never sold a property before - I was really grateful for his honest and straightforward advice. Highly recommended.PositiveResponsiveness, Professionalism

Will · 27 August 2020

★★★★★ 5/5

Google

Pleasure dealing with Acorn on our sale. Godefroy was responsive and kept us well informed. He was also realistic in his assessment of the market. Once we had accepted an offer, the team kept us up to date and helped move things along. Recommend.

Jan · 28 May 2024

★★★★★ 4/5

Google

Thanks for your guidance and support in finding the property. Shoutout to Cameron!

Sramana · 25 July 2025

★★★★★ 5/5

Google

Sold through Acorn and can't thank Jack, Bruno, Samantha and everyone else involved at Acorn enough, everything was just brilliant from start to finish. The cherry on top being Samantha who acted more like a personal therapist through out all the highs and lows than a sales progressor. Absolutely brilliant service. Thank you!

Paul · 7 April 2025

★★★★★ 4/5

Google

Damian was very keen and helpful, and was always available to answer questions. He was very courteous and let us visit the property 2 weeks before our move in date to measure up when he could have been seeing other clients. My only feedback would be that there is a level of disorganisation with some of the logistical processes when the tenancy is handed over to the other teams. We had a lot of phone calls which could have been resolved with more attention to detail and if a staff member couldn’t get hold of the lead tenant they would phone everyone within the space of 5 minutes so that when the lead tenant called back things had got very confusing or lines were engaged. In addition, we were told to pay our fees by bank transfer and then had quite a stressful email about payment through an online form which was concerning. Service overall good, tighten up on some of the admin processes and it will be excellent. Thanks again Damian for finding us this property!

Natalie · 28 August 2019

★★★★★ 4/5

Google

Have used this letting agent twice. The first time, the tenants stayed for 2 years before buying their own house. The second time, the tenants are asking to stay for 2 years or more. It's good that the agency attracts long term tenants. We've had two different letting managers in that time. Both have been good. Most recently, Damian has been patient and understanding.

John · 27 August 2022