Trusted Agent profile · London

4walls London reviews

3.1

★★★★★

151 reviews across 2 platforms

167-169 5th Floor, Great Portland Street, London, W1W 5PF

4walls's office in London, at 167-169 5th Floor, is rated 3.1 out of 5 across 151 reviews on two platforms, including 139 Google reviews rated 3.0.

Google logo

3.0 / 5

139

Reviews on Google

This office

Trustpilot logo

12

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

1/5

Google

DO NOT USE THIS COMPANY...They take your money and run. Service is appalling and don't seem to care about keeping customers. We had to companies with them and i have just cancelled both as will not delivery my mail nor return my telephone calls.

Stuart · 25 October 2019

Agent replied · 23 October 2024

Thank you for your feedback. The service you selected for your company was for official mail and to use as a registered office address and director service at our Edinburgh office. You declined to use our address for any business mail which is fine however over a period of time we have received 17 separate items of business mail addressed to your company. We asked on 17 separate occasions how we should handle the mail. You requested to upgrade the service you have and to send you an invoice for the upgrade which we did as requested. The invoice remains unpaid and when we would not send out the mail without payment you became aggressive towards our staff. If you would like to pay for the service we will happily supply the service but it would not be fair to our other clients if we gave our service away without payment. We are truly sorry to see you leave us as we do not believe we have created this situation.

1/5

Google

Held my parcel hostage when someone accidentally sent a parcel there, instead of them to return it to sender, they decided to charge me £140 to retrieve it. Criminal!

Clive · 11 October 2024

5/5

Google

Staff is cooperative, prices are reasonable, I like their services

Muniba · 28 December 2023

Agent replied · 23 October 2024

Dear Muniba Arshad, We're so pleased to hear you're enjoying our services! Thanks for the fantastic review and for choosing us. Kind Regards Registered Office (UK) Team

1/5

Google

Lost of scam companies are using this address I would avoid being a client of this company to keep a better image of your company! You don’t want to be associated with this company!NegativeResponsiveness, Quality, Professionalism, Value

Harry · 24 October 2020

Agent replied · 23 October 2024

We believe this review to be fake, as we have no named match on our database. We always undertake full investigations when we receive reports of clients misusing our services and have no records of this individual raising a complaint. If there is a genuine grievance we would request the matter to be raised with Trading Standards.

1/5

Google

DO NOT USE!!!!!!! They withhold your post until you pay them even more money for services which you did not want or need.

Ibrahim · 24 October 2022

Agent replied · 23 October 2024

Hi Ibrahim, We are sorry to read your feedback. Having spoken with my colleagues it appears you were using our address for your 'directors service address' on Companies House without paying for the service. We're pleased to learn that this issue has now been resolved. Regards, The Registered Office Team

5/5

Google

Perfect service and quick response to support line!

Beyza · 28 December 2023

Agent replied · 23 October 2024

Dear Beyza Yaman, We're so pleased to hear you're enjoying our services! Thanks for the fantastic review and for choosing us. Kind Regards Registered Office (UK) Team

5/5

Google

Well worth the value, staff are customer focused

Risk · 28 December 2023

Agent replied · 23 October 2024

Dear Risk Smart Inc, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Kind Regards Registered Office (UK) Team

5/5

Google

Really helpful company. It's as how it's described in their website and they have great deals and prices. It is helping a lot.

Chris · 11 October 2024

5/5

Google

An excellent working experience all round

Stephen · 28 December 2023

Agent replied · 23 October 2024

Dear Stephen White, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Kind Regards Registered Office (UK) Team

5/5

Google

Excellent, trouble free service, proffesional support.

Piotr · 28 December 2023

Agent replied · 23 October 2024

Dear Piotr Pągowski, Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. Kind Regards Registered Office (UK) Team

5/5

Google

The process is simple and the service staff is kind. the most important thing is they response to you in time.

Lin · 11 October 2024

1/5

Google

Stay away!!!!! Terrible service, I have used the company for 6 years for my office address and telephone service, I regret.

Daiana · 11 October 2024

5/5

Google

Great service. Was able to register my company using their virtual address, and sign up for a Revolut corporate bank account. They forwarded all my mail to my email address in a timely manner.

Grigore · 25 October 2019

Agent replied · 23 October 2024

Hi Grigore, thanks for your 5 star review. We hope you're enjoying the use of our services.

5/5

Trustpilot

Intuitive and easy to use

The app itself was very intuitive and easy to use and was surprised how quickly I was up and running. Selling your house somewhat yourself can seem intimidating but though 4walls I felt supported and confident all of the way. Would recommend to anyone looking to take control of their sale.

Anonymous · 23 September 2022

5/5

Google

I was Gite Nadia at February”2014.

Fazle · 24 October 2023

Agent replied · 23 October 2024

Dear Fazle Elahi, Thank you for sharing your experience with Gite Nadia in February 2014! We appreciate your feedback and hope you had a memorable stay. If you have any specific comments or suggestions, feel free to let us know. Regards, The Registered Office (UK) Team

1/5

Google

A catastrophe, after paying the invoice, no communication and if I asked for a refund, it was said that in no case. THIEVES. EuropeLife ltdNegativeResponsiveness, Quality, Professionalism

Job · 24 October 2020

Agent replied · 23 October 2024

Hi, Sorry, please can you leave more details if you're a client? Your company name 'Job Partners' isn't coming up within our system and therefore you may have left a review for the wrong company.

5/5

Google

"Professional, Prompt, Courteous, Factual and Sincere" For and on behalf of TIGEREYE DESIGN GROUP LTD

DAVID · 11 October 2024

5/5

Google

Thanks for helping form my new company this week. My queries were answered quickly and I look forward to using your business address service soon.

Harpreet · 24 October 2020

Agent replied · 23 October 2024

Hi Harpreet, thanks for your 5 star review. We hope you enjoy the use of our services. The London Office Team

5/5

Google

just used the service and was quite pleased with the information i received from the team.PositiveResponsiveness, Quality, Professionalism, Value

Darius · 24 October 2021

Agent replied · 23 October 2024

Hi Darius, Thanks for your 5 star review. We're pleased to see you received the information required to sign upto our services. Regards, The London Office Team

5/5

Google

They do what they promise, so far no complains.

Bruno · 24 October 2022

Agent replied · 23 October 2024

Hi Bruno, Thanks for your feedback. We hope you enjoy the use of our Virtual Office services. Regards, The London Office Team

5/5

Google

Superb and effortless service thank you.....

Graham · 24 October 2022

Agent replied · 23 October 2024

Dear Graham, Thank you very much for the 5 star review. We're very pleased to hear that your experience with us has been amazing. Regards, Registered Office (UK) Team

5/5

Google

GOOD SERVICE, QUICK RESPONSE, FAIR PRICE!

Cheese · 11 October 2024

5/5

Google

Very good business partner. They are professional in what they do.

Novum · 24 October 2021

Agent replied · 23 October 2024

Hi, Thanks for your 5 star review and for choosing The London Office. Regards, The Registered Office Team

5/5

Google

Extremely helpful in setting everything needed

Ange · 24 October 2021

Agent replied · 23 October 2024

Hi Ange, Thanks for your 5 star review. We're pleased to read our team were helpful in setting your account up. We wish you the best of success. Regards, The Registered Office Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read 4walls's Google reviewsLeave 4walls a review
The Trusted Agent

Is this your office? Claim your page.