4walls London reviews

★★★★★ 5/5

Google

I had an outstanding experience everything was executed to perfection. The quality of service, customer support, and overall user journey were truly exceptional and seamless. The team was highly supportive and responsive throughout, with special thanks to Jeremiah and Jodi for their professionalism and dedication. Additionally, the pricing is very reasonable, offering excellent value for the level of service provided. I look forward to continuing our collaboration. Thank you for everything. Feras

Feras · 9 April 2026

★★★★★ 1/5

Google

We have been with The London Office for 5 years and in the last 12 months the service has been awful. Our clients have a lot of difficulty understanding the staff that answer the phone. They also take down the wrong names and frequently take down the wrong number or miss out a digit. They now have emailed us with a renew quote that is a 150%increase in the fee. When we contacted them about this all they said well that is how it is very poor service and we wont be renewing. I woul dnot recommend The London Office for their answering services

Central · 26 March 2026

★★★★★ 1/5

Google

I should have read this company’s reviews before placing an order. They asked me to verify my ID, which is a fairly standard procedure these days. However, they then asked me to SEND BY EMAIL MY ID, MY PHOTO WITH MY ID, AND PROOF OF ADDRESS. I suggested a safe alternative: that I’m happy to verify my ID ON SITE and present all documents in person. I explained that sending such sensitive documents by email is unsafe and that no one has ever asked me to do this before (I have other virtual offices in London). They then, unbelievably, asked me to upload everything via DROPBOX. In other words, they are effectively asking customers to send the exact set of documents that could be misused to open a bank account, apply for credit, or take out a loan in your name. Stay safe. Their service is absolutely appalling. Avoid at all costs.

CriticalityPositivePessimism · 16 March 2026

★★★★★ 5/5

Trustpilot

It was great service just what I required

It was great service just what I required. I had pictures and floor plan of my property and only needed the advertising on the main websites. I was working from home and it was more convenient for me to show my property myself instead of a high street agent being in charge of my schedule and making me leave the property when there was a viewing. I think this is the future of the property sales for a much fraction of the price a high street agent would charge. My house was sold soon enough and I was able to communicate and negotiate with the buyers myself after the sale was agreed which made the conveyance process faster and more effective. Oli was always helpful and organised any required documents on time.

Sabine · 27 August 2023

★★★★★ 5/5

Google

Registered Office (UK) Ltd is a reliable service to assist us in the management of our company. The panel of services help you to be free of any issues in the administration of your company and the advices of their staff help to take the rights decisions at the right time. We highly recommend their services to avoid the falls and issues in the management of your company and stay focused on your business.

Yacine · 19 December 2023

★★★★★ 1/5

Google

We have used them for few years and their service was great initially but not anymore. Our services were cancelled without any notice after I complained about their staff members being rude to few clients. They didn’t even refund the whole amount for the period and threatened to cancel our mail service as well when we requested them to refund the amount for the period. I wouldn’t recommend them to anyone now unfortunately as we had to go through the worst because of them. There is no professionalism and it seems like the business in now run by staff who don’t care about customers anymore. We are moving everything from them now as the company is unreliable and can’t be trusted to handle important information. Just imagine what you will go through when all your posts and calls going there and then receiving an unexpected email that services are cancelled without any notice.

Shahood · 24 October 2022

★★★★★ 1/5

Google

I purchased four separate address services for four separate companies. MYCO then accused me of misusing a new client discount because different email addresses were used, even though each company was a separate legal entity. They demanded extra payments, said the accounts were on hold unless more money was paid, and there was confusion over KYC and which inboxes were monitored. I cancelled within 14 days, but they still deducted admin fees from the refunds. My experience was that the process was unnecessarily antagonistic, poorly administered, and not handled in a commercially reasonable way.

Adam · 26 March 2026

★★★★★ 1/5

Google

AVOID - They seem to randomly close their offices and provide no notice. When I asked for proof of notice being given, they were unable to provide this. Seems like a scam. AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID AVOID

Atif · 16 March 2026

★★★★★ 4/5

Google

Little bit of rocky start trying to get verified but they made upgrading my package easy and fair as I didn't realise I hadn't added the directors address which was my fault. The live webchat was really quick and easy to use and helpful man …

Opposia · 16 January 2026

★★★★★ 5/5

Google

Always such a pleasure to be at MYCO Works, especially from the service we receive from Rimante who is absolutely phenomenal and always goes above and beyond. Also Marco and Mo too are absolutely fantastic in how they assist in all areas!

Paul · 16 February 2026

★★★★★ 1/5

Google

Opinion for Ofero Parcel Services LTD I 100% DO NOT RECOMMEND any cooperation with this company. The parcel, additionally insured for its full value, i.e. PLN 3,700, took over 3 weeks to arrive and was lost along the way and it was not possible to track it. There was no telling where he was or whether he would arrive at all. The box arrived damaged and full of holes, opened at 3 different points, glued around with several layers of adhesive tape (with the logos of 3 different reloading points). The package has missing and damaged items for a total amount of nearly PLN 800. Filing a complaint is almost impossible. The complaint sent by e-mail was not accepted, after this e-mail my e-mails were blocked. The application form for submitting complaints does not work. Makes up imaginary mistakes. The files I attached complied with the allowed formats and sizes. I tried to file a complaint for several days on 3 computers using two different browsers. It was not possible. I recorded a video of this process and sent it to these Euro-SCAMMERS. No response. Ultimately, an IT specialist did it on my behalf. After successful reporting, zero case number. No response to any messages. Silence. The case is pathetic because the shipment was insured for the full amount, and the fault undoubtedly lies with Euro-Pak, not the carrier. The euro-pak system incorrectly sent the consignment note. What's more, I caught the error and reported it to euro-pace by phone a day before the scheduled collection of the parcel by the courier. The reaction from the hotline was more or less as follows: let's wait until tomorrow, maybe the courier will have a good bill of lading." Really? Is it worth it to you to create such a circus and risk your reputation for less than PLN 800 if you would get a refund from the insurer? I guess that's why you take out insurance? Well, unless your parcel insurance is a total lie and you are just ripping customers off for additional amounts? Additionally, the regulations of the euro-pak are in short: "We are not responsible for anything. We only act as intermediaries. Whatever is wrong is not us, even if it is us. We push the responsibility onto everyone around us and, ideally, they don't want anything from us." Please think twice before choosing this particular company, because there are many similar companies on the market and at exactly the same or even slightly lower prices. I won't leave it like that and I guarantee that the case will end up in court. PATHETIC level of customer service. How can you, after sending complete documentation and filing a complaint where it is clearly your fault, stop talking and block the possibility of calling and e-mail correspondence? NO GREETINGS!

Sylwia · 24 October 2020

★★★★★ 5/5

Google

The London Office is an absolutely incredible service provider. I've chosen their services three years ago and truly happy with the care that provide for my company. Great support from staff, quick response and convenient website to navigate through the dashboard and their services. Highly recommended and endorsed! 👍 …

Maryna · 19 December 2023

★★★★★ 1/5

Google

My account was suspended and all mail will be destroyed/ sent back to sender because i didn't verify my ID. Keep in mind I was using their service for less than 24 hours and received an email with the title that my account had been …

Aaliyah · 16 November 2025

★★★★★ 1/5

Google

Very poor experience with MYCO / The London Office. I made a genuine error by using their address without adding the registered office service. As soon as I was notified (only two weeks after I started), I offered to pay £30, which is the difference between the two plans. Instead, they demanded *£60* (in effect a £30 penalty), refused any compromise, and pointed to rigid terms and conditions. Despite multiple emails over several days, where I clearly laid out reasonable options, I received no meaningful response, just boilerplate replies. Completely inflexible, unresponsive, and unhelpful over what was a minor issue that could have been solved in five minutes with a bit of common sense. If they wanted your business - after all I was offering to pay to upgrade - they'd behave differently. Go elsewhere.

Mike · 8 August 2025

★★★★★ 1/5

Google

I recently had to change services as despite paying fees which is around 30% more expensive than their competitors I never received important letters. Added to that, with business service, you are required to put down a £20 postal deposit …

Sen · 16 October 2025

★★★★★ 1/5

Google

Worst experience ever. We were referred to this company by a Friend and paid £3,500 for a Skilled Worker visa application. Later, we decided to go with someone else and asked for a refund since no service was provided to us directly no process was started as a skilled worker visa but Heena(the main contact) refused, saying it’s “against their policy,” even though the service was actually given to the friend’s company, not to us. Since then, she has completely stopped responding, no calls, no messages. This company is careless, unprofessional, and dishonest. They take your money and disappear. Please be very careful, avoid dealing with Hena or this business at all costs.

Amy · 23 July 2025

★★★★★ 1/5

Google

Very bad, I paid an annual subscription and the fees were accepted via Visa card, and I was sent a message that I would not be allowed to continue working with them because my country is on the gray list.

Hamza · 13 September 2025

★★★★★ 5/5

Google

Very easy to use, website is fairly informative about wht type of services you require. Pricing is absolutely amazing, no need to have your account active to use any of the service you purchased. I've already passed your details to my accountant who will for sure recommended alot of business towards The London office site.PositiveResponsiveness, Quality, Professionalism, Value

Indy · 24 October 2020

★★★★★ 1/5

Google

DO NOT USE!! Before I even took out this service I emailed their customer support to ask if it would be possible to pick up mail from the office address. They said this would be fine, but once I purchased the service they refuted this, stating I would need to pay extra for this service. They lie and cheat their way in to getting more money from you, along with providing terrible customer service. They have withheld my mail using it as blackmail to force me to renew my service, at a higher cost then stated on their website, threatening to dispose of my mail if I don’t renew. If you read the bulk of the reviews on here they all say similar things.

Toby · 19 November 2023

★★★★★ 1/5

Google

STAY AWAY! I have been with these guys for years recommending many clients to them along the way! The only reason I stayed for a long time is because their price is competitive. However, their attitude is horrible. On the phone they are not helpful and it takes them forever to respond to emails. Their 10% discount is a hoax. I have worked with many registered address providers and it is unfortunate that these guys don't care about repeat custom.

Abdul · 19 November 2023

★★★★★ 2/5

Google

Be aware that you are only paying for an address. You do not want to try to use the space for any form of work. It is simply too noisy! I don’t mean in a ‘busy’ sense, but people playing music on their phones or watching tv on their laptops with no headphones or similar. Apparently (according to staff) this is perfectly acceptable. I paid for a quiet and secure place to work in London, what I got was a 2nd class train carriage at rush hour. I will not be renewing. I would rather pay Regus or Quora and actually have a space I can work in.

Tempus · 24 October 2023

★★★★★ 1/5

Google

Stay away at any cost. Do not use their any service at all. No ethics on how to deal with clients. I have a registered business address and a registered director service, but recently come across with identity theft issues and someone was using my details to order a bank card. And just to sell their another service of "paid mail forwarding service" they denied to release my postal mail. And forced me to buy a service cost £249 p/y. How nasty is that? I can't even collect the mail from their office. Nor able to get any further information about it so that i can contact with my bank. You can find plenty of other companies with cheaper rates and better service. But do not add another stress in your business by signing up with them. Thanks

Abdur · 24 October 2023

★★★★★ 5/5

Google

I don't understand why so many negative reviews. I have been using their services at 2 locations for 3 of my companies. - They never lost a piece of mail …

Amine · 16 October 2025

★★★★★ 5/5

Google

Mo and rimante were so great and the office space was so comfortable and spacious

Aurangzeb · 16 February 2026