Trusted Agent profile · London - Shoreditch · Greater London
Verified
★★★★★
392 reviews across 3 platforms
6-8 Great Eastern Street, London - Shoreditch, Greater London, EC2A 3NT
Part of Keatons, see every office.
Keatons's office in London - Shoreditch, Greater London, at 6-8 Great Eastern Street, is rated 4.7 out of 5 across 392 reviews on three platforms, including 351 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Keatons won in 2026.
351
Reviews on Google
This office
36
Reviews on Facebook
Business-wide
5
Reviews on The Trusted Agent
This office
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I was very impressed with the overall sales team from start to finish. The price that I was able to obtain exceeded my expectations, the presentation of all the ...Read the review from sellers
Kate Bentley, the Lettings Manager is a true professional and goes out of her way to help. I fully recommend.Read all 2 from landlords
Thank you to Kate and her team for finding such a lovely flat for us to rent.. You girls were excellent and my boyfriend and I are delighted we were able to ...Read the review from tenants
In 1998, Keatons opened its first office in Bow, East London. Since then the company has grown and today has a network of offices across East and North West London. At Keatons, we value the importance of great customer service and will do whatever we can to exceed our clients’ expectations. Our agents are hardworking, driven and know our local areas extremely well. With state-of-the-art marketing and longer opening hours, Keatons is a forward-thinking company that is always looking to progress.
The Trusted Agent 2026 results for Keatons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the London - Shoreditch office, from every platform, shown as written. First names only.
5/5
GoogleKeatons have been a pleasure to deal with from start to finish. Chris Maughan and his colleagues are professional and punctual, and have spot on knowledge about the market. Expert negotiators, but also friendly and warm, completely understanding of the stress that can be involved in buying and selling. We made a great sale and I won't hesitate to recommend them to friends. Many thanks to the Shoreditch team for all of their help.
5/5
GoogleI was very pleased with the renting service provided by Keatons. I greatly appreciated the help I received from Benjamin Fidler who was very quick and polite in answering all my questions.
That's fantastic to hear, thank you for the review Anita.
5/5
GoogleThe whole process with Keatons has been extremely smooth. Everyone who we came in contact with were friendly and helpful. We received prompt responses to our emails and received all the information we needed quickly. Catherine in particular has been great.
Thank you for your kind words!
5/5
GoogleGreat support from the whole Shoreditch team, with Jas Singh in particular keeping our house's sale steady and on track throughout the process.
Thank you Cary, that's fantastic to hear.
1/5
FacebookSimply quibbled the rental increase and tenancy renewal fees - stating that I thought my housemates and I were being unfairly stung. The letting agent told me that he did not wish for us to feel this way and could have easily been more "mercenary" had he desired. More mercenary than £200 extra per month? Thanks Keatons, we are truly blessed.Does this still qualify for the quarterly prize draw?!
5/5
GoogleExcellent service all around from Keatons. Benjamin Fidler found a new tenant for my property quickly and was extremely responsive to emails and phone calls.PositiveResponsiveness, Professionalism
That's great to hear, thank you for your review Chida.
5/5
The Trusted AgentVery helpful
Kate Bentley, the Lettings Manager is a true professional and goes out of her way to help. I fully recommend.
4/5
GoogleKane was very helpful throughout the process of my flat purchase. Hope he can help others as much too.
5/5
GoogleGreat experience, especially with Marissa. She was a 10/10. Very supportive and nice to work with!PositiveProfessionalism
Thank you for your kind review Oliver.
5/5
GoogleKeatons have looked after my property for years now. They always find me the best tenants. The other services like advice and holding keys really go above and beyond what is expected. Regards, Mike.
Hi Michael, thank you for leaving us such a positive review. I sincerely hope we can continue to deliver a service that exceeds your expectations. Kind regards, Nick Verdi, Office Manager.
5/5
GoogleKeatons have looked after my property for years now. They always find me the best tenants. The other services like advice and holding keys really go above and beyond what is expected. Regards, Mike.
Hi Michael, thank you for leaving us such a positive review. I sincerely hope we can continue to deliver a service that exceeds your expectations. Kind regards, Nick Verdi, Office Manager.
5/5
GoogleHad a great experience working with Jas from Keatons on a recent purchase, incredibly responsive and helpful throughout a complicated process. Would highly recommend.
That's fantastic to hear, thank you Joe.
5/5
GoogleGreat service, always responsive and constantly communicating, Tamanna handled my tenancy renewal really well!PositiveResponsiveness, Professionalism
Thank you for your kind review Amar.
5/5
GoogleTamanna managed the contract renewal process super smoothly - renewing was a breeze!
Thank you Emanuel, that's fantastic to hear.
5/5
GoogleGreat experience with Keaton. Matthieu handled all the process from start to finish and was extremly helpful.
That's great to hear, thank you for your kind review.
5/5
GoogleV communicative and responsive.
Thank you Peter.
5/5
GoogleBen and his lettings team give great service - great advice and always timely and professional in their responses.
That's fantastic to hear, thank you for your review Natascha.
5/5
GoogleSpeedy response to my queries from Benjamin Fidler, excellent service.PositiveResponsiveness, Professionalism
That's great to hear, thank you Christine.
5/5
GoogleGreat experience working with Ben Fidler on securing a rental property in East London. Quick, efficient and professional!
That's great to hear thank you Ernie.
5/5
GoogleBest, most efficient estate agent in London!
Thank you for the kind review.
5/5
GoogleVery impressed with the guys at Keatons, they have done a really good job selling my flat and I would use them again without doubt
Hi Bob, thank you so much for taking the time to leave us a review. It was a pleasure to work with you, all the best with your new home. Best wishes, Nick.
1/5
GoogleMore dishonest than usual estate agents
Hi, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon. Kind regards, Keatons
5/5
GoogleWe recently sold our 3 bed in Dalston with Keatons. They were fantastic. Excellent service, really proactive, diligent and friendly. Would 100% recommend.
Thanks Joe! Good luck for the future from Nick, Kane and all the team :)
1/5
GoogleMore dishonest than usual estate agents
Hi, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to headoffice@keatons.com as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation. We hope to hear from you soon. Kind regards, Keatons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Keatons, London - Shoreditch won Trusted Agent; Keatons, London - Canary Wharf won Gold; Keatons, London - Bow won Gold; Keatons, London - Wanstead won Gold; Keatons, London won Gold.
Tell us what you need and we'll pass your enquiry to Keatons and up to three other top-rated agents near London - Shoreditch.
