Every review we hold for the Livingston office, from every platform, shown as written. First names only.
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5/5
GoogleReally couldn't ask for anymore my house sold in 6 days as we were on a timeline.....Lauren was fab , even juggling a new born baby , she always answered the phone and had a truly professional manner through out , 1 happy family to have chosen Remax.
David Β· 11 November 2024
Agent replied Β· 11 December 2024
Hello David - Thank you so much! Lauren is so very happy with your kind words, and is grateful to have had you as clients. We wish you the best of luck in the upcoming years!
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5/5
GoogleLauren was brilliant. I was nervous having viewings but Lauren was always at the end of the phone or email. She was there every step of the way, I cannot fault the service in anyway. Thank you for making everything run smoothly
Annette Β· 16 January 2025
Agent replied Β· 23 January 2025
Many thanks Annette, so pleased you had a good experience with us!! RE/MAX Property
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1/5
GoogleSomething is wrong with the Livingston office. They usurp dictatorial power of who gets to see the properties, can place an offer and what information they then communicate to the owners. For the three weeks I had to deal with them, I observed that they pressured me to place an offer faster than I intended by claiming somebody made one already. When I wanted second viewing the leading agent Lauren said she's unavailable, so I visited owners myself to learn that they rejected the offer, which means Lauren was lying. In the meantime, Remax sent me a panicking email to stop me from speaking to the owners directly. After that it only went worse: Remax questioned my ability to pay, made me to send decision in principle and bank statements attesting my savings, a procedure unheard of amongst British property buyers I was advised by. Even my bank and solicitor was in awe of what Remax was assuming - that I cannot afford to buy it, so I shouldn't be taken under consideration. Then, after three days of waiting for confirmation of passing my offer to the owners, on Friday 5pm, Remax told me to get a solicitor who will make an offer on my behalf on Monday morning. So, what were they doing during those three days? I still managed to find a solicitor despite the profession being off on weekends.
At the end my assumption is that a) Remax agents do not understand that the property will be somebody's home, where this person will need live for years taking care of the building and garden. They treat it as a fast track sales of sock or boxes, without personalised care or understanding.
b) I am pretty sure that a lot of racism and working class lack of education played a role: they acted as if they've assumed that a foreign single woman is unable to rise capital (which is usually the opposite).
Conclusion: my offer was rejected. I will now never contact any Remax office ever again.
Anna Β· 16 October 2024
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5/5
GoogleWe have just sold our flat through REMAX Livingston and the service we received was excellent. We dealt with Simon Thomas and he was so open, honest, professional and he listened. We had 3 other Estate Agents out to value our property but Simon stood out and we knew right away that we wanted him to sell our property and he did a great job. He was on the other end of the phone whenever we needed him and even now we have sold our property, he is still there for us. The team in the office also did a great job. We are so thankful to them all and would highly recommend them to anyone thinking about selling their property. A huge thank you to everyone.PositiveResponsiveness, Quality, Professionalism, Value
Gillian Β· 28 August 2022
Agent replied Β· 31 May 2023
Hi Thank you Gillian for taking the time to write a review it was a pleasure working for you. SIMON
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5/5
GoogleRecently sold a house in Eliburn Livingston with the help of Simon and his team at Remax. Fantastic service from all concerned. From marketing, management of viewings and very helpful feedback on all viewings. 10 viewings and offer accepted within 10 days.
Very helpful staff and sound advice throughout the process. Thank you so much for making the process less stressful. Would highly recommend Remax to anyone selling their home.
Gregor Β· 30 June 2023
Agent replied Β· 26 November 2023
Thank you Gregor for the review it is really appreciated. Simon
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5/5
GoogleWe were extremely happy with the sales service provided by Simon & the team @ Remax Livingston, from marketing the property, through dealing with all viewings and providing regular updates to a final offer being agreed and sale completed. Throughout the process, Simon was very easy to deal with and we would happily recommend him and the team to anyone looking to sell their property.
Carolyn Β· 27 October 2023
Agent replied Β· 26 November 2023
Hi Carolyn, thank you for your lovely review. All the best, RE/MAX Property
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5/5
GoogleNothing but praise from me!
I dealt with Simon Thomas from Remax when buying my house and again, recently when I sold my house. Simon was open and honest about what to expect, provided guidance which contributed to the success of our sale.
Prior to dealing with Remax for the sale of my property, I considered using another company to keep the fees down. But in the end the fees where in balance with the service provided and the service provided me assurance and support throughout the process. So, in my mind, it was worth it!
The Remax team were professional and even when there was an issue, it was dealt with in a satisfactory way.
Stephanie Β· 8 June 2022
Agent replied Β· 8 June 2023
Thank you for leaving a great review it was a pleasure dealing with you. Wishing you for all the best in the future.
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5/5
GoogleSimon and the team did an unbelievable job. I was originally going with a cheaper estate agent, however when Simon did the walk round his attention to detail spotted some minor things that were easily remediate to achieve a great sale. It made me feel like they were the right team regardless of cost.
His team were always quick to respond and we felt in very safe hands, rearranging bookings at short notice. We had approximately 50 viewings in 4 days and they made sure all were well informed and well managed.
I don't think we would of got such a good sale and so many quality offers without remax if I'm honest.
They went above and beyond, taking our needs in to consideration at all times to get us great purchasers. Thank you so much. I would use them time and time again.
Vishay Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you for the amazing review. It was a pleasure working for you and your family. Wishing you all the best in your new home. Best Regards Simon Thomas Office Owner
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5/5
GoogleJust done our second move with remax. Was never in doubt after using them for our first move. Helped us along the journey from start to finish.
Anything we were not sure of the team sorted us out.
Special thanks to Sharon Campbell who has been tremendous throughout the process.
And of course the girls on the phones in office.
Very content now and would have no hesitation recommending the Remax team.
Love to all Team Remax Livingston
Alison and Innes
Innes Β· 31 May 2022
Agent replied Β· 31 May 2023
Thank you for leaving a fantastic review it is greatly appreciated. Simon Thomas Office Owner
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5/5
GoogleRemax Livingston and especially Sharon went above and beyond in terms of the level of service and experience we received with the sale of our house and in particular the difficulties in dealing with buyers and potential buyers.
Well worth the money
Thank you
Craig Β· 1 November 2024
Agent replied Β· 8 November 2024
Hi Craig - We've passed on your review to Sharon and she is very grateful. Thank you so much! We wish you the best of luck in the upcoming years!
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5/5
GoogleRecently sold my flat in Bathgate wester inch through Niall McCabe who was excellent! π He was very thorough explaining the whole process to me and such a delight to work with. Niall was quick to get the flat to market and kept me up to date on a regular basis and was always available to take my calls if I needed guidance. Feedback on all the viewings was done direct to me through Niall and also on the website which was great to keep up to speed on how things were going. The flat sold in a very quick time and I was very happy with the service provided by Niall McCabe who I canβt recommend highly enough.
Stu Β· 28 July 2024
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5/5
GoogleExcellent company very attentive staff. Derrick Mooney ( Livingston ) is an exceptional agent who goes above and beyond for his clients. I canβt recommend this company enough.
Elizabeth Β· 11 July 2026
Agent replied Β· 11 October 2026
Hi Elizabeth - Thank you for your positive review, we know Derrick will be over the moon to hear this. Take care, wishing you all the best for the future!
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5/5
GoogleI wanted to leave a quick review of service as Niall McCabe recently handled the sale of my property in Bathgate. From start to finish, Niall exemplified professionalism. The whole sales process could not have been made any easier, and I was delighted to have an offer in under a week. As well as Niall's enthusiastic approach, I particularly welcomed him being available out of 'normal' hours - he was happy to receive text / calls anytime and always responded quickly. Your photographer also did an excellent job and the matterport software really helped make the property look as good as possible. Many thanks to Niall and the rest of the team - definitely 5 star service.
Ruby BeattiePositiveResponsiveness, Quality, Professionalism, Value
Ruby Β· 28 August 2021
Agent replied Β· 8 June 2023
Thank you for the fantastic review it is greatly appreciated.
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5/5
GoogleI'd just like to thank Niall McCabe for his hard work and dedication towards selling my house. The house went on the market back on the 28th of September 2020 and there was at least four viewers a week ,(probably more at the beginning) that he escorted round my property during the lock down restictions. He constantly updated me as to how viewings went and was always quick with a response/support whenever I had a query. Within a month my property was under offer, so I was extremely grateful to him and the rest of the team for making this happen.
Unfortunately, house sale fell through a day before move in date, so Niall was a god send in organizing it to be put back on the market on 20th of January this year and it was under offer with new buyers by 26th of January, I'm so relieved and happy to say that house sale went through on 1st of April with no hitches. I can't thank him enough for all the support he gave me at a very stressful time and will be recommending his services to all my friends and family.PositiveResponsiveness, Quality, Professionalism, Value
Alicia Β· 28 August 2021
Agent replied Β· 8 June 2023
Thank you for your review it is great to hear you had fantastic service from Niall.
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5/5
GoogleWe 'interviewed' 5 estate agents to sell our property and Niall McCabe was by far the most enthusiastic, positive and profesional. Photos and valuation were done within a few days and we were expertly guided through the whole process. Niall was available all times of the day and night (we were in New Zealand when the house sold just 2 weeks later so time zones should have been a challenge but it did not phase Niall).
The sale went through at the price we wanted and Niall made the whole process a breeze !
Highly recommended !PositiveResponsiveness, Quality, Professionalism, Value
Jock Β· 28 August 2021
Agent replied Β· 8 June 2023
Thank you for your fantastic review
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5/5
GoogleI sold my mumβs house through Niall McCabe, he was amazing, kept us up to date every step of the way, the house sold so quick unfortunately the buyers pulled out the day before, Niall was so professional and had more viewers within 2 days,
He showed compassion and thoughtfulness towards our situation as losing your mother and selling the house was not the easiest, Niall made it a lot easier, the house was sold again within a few days, the process went through seamlessly, he was available day or night, and as I live in New Zealand the time difference did not make a difference.
If you are selling your home would definitely recommend Niall McCabe, probably one of the nicest honest person I have met, nothing is a problem for him, I will definitely be using him again without any hesitation.
Thank you Niall for the respect you showed to my late motherβs property and to the family very much appreciated.PositiveProfessionalism
Julie Β· 28 August 2021
Agent replied Β· 8 June 2023
Thank you for your review it is great to hear that Niall provided a fantastic level of service.
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5/5
GoogleWe met Niall a year ago whilst viewing one of his properties, I knew instantly this is who I needed to sell my house when the time came. From the day he came to put the house up, his photographer and home report company were all there in the one morning and he listed my house on the web a few days later. My house sold to the first viewer the following day. Niallβs work ethic is second to none he really does work for you 24/7, and is on hand to take viewings at the drop of a hat. Stress free first class experience was had from start to finish. We would highly recommend Niall to sell your home, you just need to look at his business page and it speaks for itself. Donβt be fooled with cheaper local agents as the old saying goes βbuy cheap, buy twiceβ and youβll end up turning to Niall anyway. Massive thanks to you Mr McCabe you really delivered an outstanding service ..PositiveResponsiveness, Quality, Professionalism, Value
Anne Β· 28 August 2021
Agent replied Β· 8 June 2023
Thank you for taking the time to write a fantastic review it is greatly appreciated
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5/5
GoogleWe were delighted with the service received from Sharon Campbell at Re/max Livingston. Whilst the sale took longer than we had hoped, this was entirely down to Covid-19.
The whole marketing of our property was far superior to what we'd experienced ourselves as purchasers. The photographs, schedule and the 3D video were in marked contrast to what we were seeing elsewhere.
We visited many properties as buyers and appreciate that having the agent carry out viewings is a much more professional approach.
We really felt Sharon and the Re/max staff were working on our behalf and followed up leads pro-actively, updating us along the way.
We would highly recommend Sharon to sell your house.PositiveResponsiveness, Quality, Professionalism, Value
Garry Β· 28 August 2021
Agent replied Β· 31 May 2023
Thank you for writing this review we appreciate you taking the time to do so. Simon Thomas Office Owner
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5/5
GoogleFantastic service from Niall McCabe and his colleagues at ReMax Livingston, I could not rate them highly enough. From initial contact for a valuation to sale everything was incredibly smooth sailing and hassle free. Niall was fantastic at keeping me up to date with how viewings were going and helping me through the (bewildering) process of selling my home. Could not rate highly enough and would recommend to anyone who wants to sell their house in a stress free way.PositiveResponsiveness, Professionalism
Andrew Β· 28 August 2021
Agent replied Β· 31 May 2023
Thank you for writing a review it is greatly appreciated. Simon Thomas office owner
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5/5
GoogleWeβd highly recommend Janice Bennie at RE/MAX and wouldnβt hesitate to use her expertise again in future. She made the whole process of selling our home hassle free and guided us through what turned out to be a complicated sale, showing her professionalism and experience throughout. She was available to be contacted at all times and kept us up to date through the whole process.
Ross Β· 10 May 2023
Agent replied Β· 7 July 2023
Thank you Ross for taking the time to leave a review for Janice it is really appreciated. Simon Thomas Office Owner
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5/5
GoogleThanks Sharon Campbell for your pragmatic and professional advice prior to our house sale. Thanks for the reassurances in what was an extraordinary time in 2020!
What sold our property for me during lockdown was the amazing 3D video that has outdone anything we have seen as purchasers. Unfortunately we have used Sharons level of expertise to judge other estate agents against while we look to purchase and they all fail miserably.
We were lucky we were recommended her by our friend who had been a former client.
Andy Β· 8 June 2021
Agent replied Β· 8 June 2023
Thank you for leaving a 5 star review it is very much appreciated.
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5/5
GoogleHaving meet Niall McCabe when viewing a property, we were impressed by his impeccable customer service and attention to detail. We knew he was the person to handle the sale of our own property. His knowledge of current market trends is fantastic and he builds a genuine rapport with his clients. He was always available to deal with any requests or enquiries which I had and was always friendly and approachable. His took the time and skill to market our property meticulously and the result was a sale from the first viewer. Niall is reliable, trustworthy and hardworking, all valuable skills when choosing an estate agent. It is evident he values his clients greatly. I would not hesitate to recommend Niall McCabe to friends looking to sell their properties.
Caroline Β· 8 June 2021
Agent replied Β· 8 June 2023
Thank you for your kind review it is great to hear Niall is doing a fantastic job.
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5/5
GoogleRecently sold & purchased a home with the help of Sharon Campbell, as this was our first time selling a property I canβt thank Sharon enough for the time she took to explain everything and make us feel really very comfortable with everything. Always available for questions and queries. Definitely a five star job and a credit to Remax Livingston!
Also a lovely touch when we picked up the keys for the new place, there was a little welcome pack! Itβs the little things!
Euan Β· 8 June 2021
Agent replied Β· 31 May 2023
Thank you for your fantastic review. Simon Thomas Office Owner
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5/5
GoogleI recently sold my home through RE/MAX under the care of Janice Bennie. From the very start, Janice was warm and welcoming. She is an extremely friendly, personable and down to earth person and I knew within minutes of meeting her I would feel safe selling my property under her care and advice.
Janice was very quick to organise all aspects of selling my property from the home report, to the photos and brochure. Everything was booked in within a couple of days and my property was up for sale in a week. It then sold within 10 days. The process was very professional, efficient and stress free.
The photos were done beautifully by their in house photographer and Janice worded the brochure perfectly. Also, the 3D scan of the flat was perfect for people having a virtual tour online due to covid-19. This was included for free as part of their marketing package.
Janice took care of all the viewings and would phone me straight after each one with an update and feedback. Nothing was too much trouble for her and she was always so positive.
Janice always listened to what I wanted and would advise me on how to best approach situations. She was also in regular contact with my solicitor and kept everyone up to date. If I text her or called, she would respond almost instantly, she always made herself available for questions and answers and a chat when needed.
I am so happy with my experience with RE/MAX and Janice Bennie, I would highly recommend them to anyone looking to sell. 10 out of 10 on all aspects, I can't fault a thing.
AmyHawthornTV Β· 8 June 2021
Agent replied Β· 8 June 2023
Thank you for taking the time to write a review it is greatly appreciated. Best Regards Simon Thomas Office Owner
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.