Trusted Agent profile · Livingston

Remax Property West Lothian reviews in Livingston

★★★★★ Excellent

335 reviews across 1 platform

Fairbairn Road, Livingston, EH54 6TS

Remax Property's office in Livingston, at Fairbairn Road, is rated 4.8 out of 5 across 335 reviews on 1 platform, including 335 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.8 / 5

335

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Remax Property, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Livingston office, from every platform, shown as written. First names only.

5/5

Google

House sold in a few days , Derrick made it a very simple stress free journey, would defiantly recommend.

Chris · 11 June 2026

Agent replied · 11 October 2026

Hi Chris - Thank you for your review on Derrick, we know he will really appreciate it! Wishing you all the best for the future.

5/5

Google

We had a great response from Remax especially Sharon nothing was a bother to her even although we had a lot of problems with the first property we were buying

Margaret · 14 March 2026

Agent replied · 14 April 2026

Hi Margaret - Thank you for your kind review, we really appreciate it! We will pass on your message to Sharon. Wishing you guys all the best for the future!

5/5

Google

I decided to sell my property with Niall McCabe from Remax after initially being impressed with him whilst he was working with another agency and I was on the search for a property. Although I didn’t purchase a house with him, I knew if I was to ever sell in the future it had to be with Niall. Niall really makes the whole daunting process of selling your house for the first time an ease. He did me a really good deal, liaised with me during the whole process of marketing so I could be a part of it. He sold my house within two days, and for over the home report value and I believe purely how he markets his properties for sale is the reason it did so well. I’d highly recommend Niall to anyone, and I’ve made a really good friend in the process of it all. We’ve kept in constant communication. Thanks again Niall, much appreciated!

Darrel · 20 August 2024

Agent replied · 27 August 2024

Hi Darren - thank you for your lovely words! I've passed these onto Niall and he was very thankful.

3/5

Google

Good but not great. Estate agent kept moving/hiding things in our house for veiwings despite being told not to. Once we'd accepted an offer on our house it took the buyer (who was also using remax) a further 2 weeks to put thier house on the market which delayed us. This then took a further month before it sold. On the day of the move we kept receiving phone calls from our agent asking if our buyer could come up and place things in our garage (despite being told no as the money for the sale hadn't been transfered), this happened 3 times (should of only had to tell her no once!). The guy who came to put the for sale sign up couldn't have been more useless. We have a wall with holes in it where he could of cable tied the sign too... but no, what he decided to do was bring out a MASSIVE drill and drill a hole in the middle of the grass leaving a pile of dirt in the garden of a house we were trying to sell. I phoned the agent to explain this to her he'd already phoned her and made up a story that I was out giving him abuse when I wasn't. He then came back to the house later on and asked me and this is a direct quote "where to you want your sign since you aren't happy with it?!". He then went into his van and low and behold pulled out cable ties and attached it to the wall. I'm completely confused that IF he had cable ties in his van all along why he thought drilling a big hole in the grass and leaving a pile of mud at a house we were trying to sell was the best idea. Overall the service was friendly but due to the above mentioned i cannot recommend this company.

Paul · 11 February 2026

Agent replied · 14 April 2026

Thank you for taking the time to share your feedback. We're pleased that our core service in marketing and selling your property met your expectations, and we appreciate you acknowledging the friendly service from our team. At RE/MAX, we pride ourselves on going above and beyond to achieve the best possible price for every property we represent. This includes professionally staging and presenting homes during viewings to showcase them in their best light. We sincerely apologize that our efforts to optimally present your property caused you inconvenience. We should have communicated more clearly about our approach and found a better balance that respected your wishes while still marketing your home effectively. Regarding the sign installation, we must apologize for the experience you had with our third-party contractor. Their approach was completely unacceptable, and the miscommunication that followed compounded the issue. We've since addressed this matter with the contractor and will be reviewing our partnership to ensure this standard of service is never repeated. We understand your frustration with the delays in your chain. Unfortunately, as both parties were independent clients making their own decisions about timing, this was beyond our direct control. However, we recognize the stress this caused and should have managed expectations more clearly throughout the process. The repeated calls on moving day were unnecessary once you'd made your position clear, and we apologize for that. We're grateful for your feedback as it helps us continue improving our service. We wish you all the best in your new home.

5/5

Google

Delighted with the service we got when selling with Remax - Rodiadh made the full process super easy and stress free, can’t recommend enough

Cameron · 31 March 2026

Agent replied · 14 April 2026

Hi Cameron - Thank you, we will let Rodaidh know of your positive review. Wishing you all the best for the future!

5/5

Google

We met Derrick Mooney by chance at a house viewing. We didn’t buy the house but we were so impressed by Derrick’s warmth and professionalism, we contacted him later to sell my mum’s property. Nothing was too much trouble for him. He made regular trips from Livingston to Kinross for viewings as the house was empty. Derrick secured the sale and at a great price, we were delighted with Temax from start to finish.

Karina · 14 March 2026

Agent replied · 14 April 2026

Hi Karina - Thanks for reviewing and giving such positive feedback regarding your experience with Derrick. Wishing you all the best for the future!

5/5

Google

Derrick was very professional from start to finish.He kept us well informed throughout the entire selling process and made everything run smoothly. I would highly recommend him to anyone looking to buy or sell property.

Chris · 27 November 2025

Agent replied · 26 January 2026

Hi Chris - We're so glad you had a positive experience. We will pass your words along to Derrick, who will be buzzing with joy. Take care and all the best!

5/5

Google

We had a fantastic experience working with Lorna MacDonald. She is always professional, responsible, and incredibly patient with us throughout the whole process. No matter the time, whether it was the weekend or after working hours, she was always available to answer our questions and help resolve any issues that came up. Her communication was clear and timely, and she really took the time to understand our needs. Lorna went above and beyond, making the entire process smooth and stress-free for us. Thanks to her hard work and dedication, our property sold quickly and at a price we were very happy with. We’re truly grateful for everything she did and would highly recommend her to anyone looking to buy or sell a home.

Qirun · 24 May 2025

5/5

Google

Erin and the team did a fantastic job for our house sale. Super helpful, they couldn’t have done more. Highly recommended.

Stephen · 14 February 2026

Agent replied · 14 April 2026

Hi Stephen - Many thanks for your kind words, we will pass them over to Erin who will be ecstatic! Wishing you all the best for the future.

5/5

Google

Lauren has been a star throughout the entire process, very happy, I will definitely use her services again without hesitation.

Dana · 14 February 2026

Agent replied · 14 April 2026

Hi Dana - Thank you so much for your honest and kind review. Lauren will be delighted when she reads it. Wishing you all the best!

5/5

Google

Ive been dealing with remax since april/may 2021 , and have had no issues whatsoever with there company, from helping with getting house ready for renting, through ro renting with tem for 4 years ive found them always helpful and answer any questions always on the ball , never a problem to answer my calls or txt or emails any time, when I decided to sell the house in April this year I had no hesitation to use them for this service ive had a few people assisting over the years sharon Campbell, lorna Lucy and rodaigh ro name a few and the girls in office who have also taken many calls n answered what they could to help all very helpful no issues with anything, my wee house sold this month which is a sad ending not only with the sale of my first sole property but the ending of what I can only describe a wee extension friends family who have help me so much as I have no clue what I was doing, thanks ro a lovely bunch at remax for all your help lyndsey x

Lyndsey · 28 October 2025

Agent replied · 26 January 2026

Many thanks Lyndsey, hope all is well with you.

5/5

Google

From the initial phone call Simon and his team were very processional in all of the interactions with us. All arrangements were may to suite our requirements rather than at times to fit in with an established. Simon's initial visit was prompt, he viewed the house ,advised on a couple of checks we should carry out before the surveyor's visit and clearly outlined the procedure for viewings and the cost of the RE/MAX service. His estimation of the value of the property turned out to be spot on. the arrangements for viewing were made promptly and scheduled to minimise the disruption to our selves.All appointments were confirmed by text and email which is great. finalising the selection of which offer to accept was also greatly helped with Simon's advice and knowledge of the market. We have no hesitation in recommending Simon and his team as they would be our first choice should we need to sell in the future.

Margaret · 12 November 2023

Agent replied · 8 June 2023

Thank you for your kind words they are greatly appreciated. Simon

5/5

Google

Fantastic service from Sharon and her team. Professional, hard working and effective i would reccomend 100%. Thank you all very much for the successful sale of my home.

Andrew · 11 November 2025

Agent replied · 11 October 2026

Many thanks Andrew, wishing you all the best for the future.

1/5

Google

Absolutely horrific experience thanks to Lauren Beresford. I put in an offer for the house of my dreams which was accepted. The offer was then rejected because Lauren had a tantrum about not getting to sell my house. She decided to tell her client that this would be detrimental as she would then have no control over my sale. Unprofessional, unethical, immature and despicable behaviour from someone who had no right whatsoever to interfere the way she did and change someone's life plans. Reported for misconduct!

Jill · 28 March 2025

5/5

Google

Derek was always very responsive with our house sale, he catered to house viewings and kept us always in the loop. Would recommend

Marc · 27 November 2025

Agent replied · 26 January 2026

Hi Marc - Many thanks for your kind review, we have passed this onto Derrick. Wishing you all the best!

5/5

Google

Remax team & their agent, Derrick Mooney were brilliant to work with. Derrick pulled out all the stops when original sale fell through. Nothing was to much for him & he got house sold within days of it going back on market. Recommend him as your go to man. Linsay Smith

Linsay · 9 January 2025

Agent replied · 29 December 2024

Thank you so much for the wonderful review Linsay, we hope you have a lovely Christmas! RE/MAX Property Livingston

5/5

Google

I recently had the pleasure of working with Janice from RE/MAX to sell my flat, and I cannot express enough how delighted I am with her outstanding service. Janice truly went above and beyond to ensure a smooth and successful selling process. From the moment I contacted Janice, I was impressed by her professionalism and responsiveness. She promptly answered all my questions and guided me through each step of the selling journey. Janice's expertise and attention to detail were evident throughout the entire process. One aspect that amazed me was how quickly Janice was able to generate interest in my flat. Within just one day of listing, we received an offer after only six viewings! This rapid response demonstrates Janice's exceptional marketing skills and her ability to attract the right buyers. This is the second time I have had the pleasure of working with Janice, and it is safe to say that I will never hesitate to use her services in the future. I recommend Janice and RE/MAX to anyone looking to buy or sell property. Their professionalism, expertise, and commitment to client satisfaction are truly unmatched. Thank you, Janice, for making this experience so positive and successful!

Diana · 23 June 2023

Agent replied · 7 July 2023

Thank you Diana for taking the time to leave a review for Janice it is really appreciated. Simon Thomas Office Owner

5/5

Google

I recently sold my house through Remax and what a fabulous experience it was. Lorna McDonald handled our sale and her professionalism, enthusiasm and communication was second to none. The house was extremely well marketed utilising various sites giving it great coverage for potential buyers. The first viewer saw the house 48 hours after it was listed and it was sold that same day. I would not hesitate to recommend Lorna who made the whole selling process effortless thereby reducing stress levels hugely. Thanks again to Lorna who was just fantastic.

Sue · 24 May 2023

Agent replied · 7 July 2023

Thank you Sue for taking the time to leave a review for Lorna it is really appreciated. Simon Thomas Office Owner

5/5

Google

I’d highly recommend Derrick Mooney at Remax if you’re thinking of selling. Derrick has extensive knowledge of the property market and surrounding area and provides a service that’s second to none. Derrick always says he works for you, not the other way round, and he means it. The icing on the cake is he’s really friendly and personable, meaning he builds a rapport with potential buyers and gets top offers coming through for you. It’s been a pleasure Derrick, thanks again

C123 · 17 January 2025

5/5

Google

Brilliant experience from start once the house was sold I would have liked a bit more contact with the agent just checking in and making sure everything was fine

Hazel · 11 September 2026

Agent replied · 11 October 2026

Hi Hazel, many thanks for you review, we will pass your comments on to the agent. All the best.

5/5

Google

Could not have had a better experience. As I live so far away the full sale was managed by Remax and went so smoothly. I was looking for a quick sale and that’s exactly what I got. Janice kept in regular contact, keeping me updated on what was happening and when. Let me know about viewings and offers and guided me when needed. My house sold in days. Highly rate Remax and Janice for their professional service and would have no hesitation using them again.

Fiona · 2 December 2022

Agent replied · 7 July 2023

Thank you Fiona for taking the time to leave a review for Janice it is really appreciated. Simon Thomas Office Owner

5/5

Google

EXCELLENT service from Re/Max's Lauren Beresford who gave a professional and personalised service from start to completion, she was highly organised and dependable. She explained the whole process, was always there at the end of the phone even out of office hours, and responded promptly to my texts/emails. She coordinated everything for the sale - photographer (who did a great job!) and survey - and got it marketed really fast. Selling your home is so stressful, but she offered reassurance and calm when I was losing it!!! Lauren showing viewers round my home when I wasn't there felt a bit strange, but probably the best way to market a property that allows viewers to have a better experience. Time from having the photos and home report done to accepting an offer was under three weeks. I could possibly have have got my home marketed for less, but you get what you pay for and I got a quality service. Thank you to Lauren, she was a star.

Frankie · 2 December 2022

Agent replied · 7 July 2023

Thank you Frankie Lauren really appreciated you taking the time to leave a 5 star review.

5/5

Google

We recently sold our first home with Derrick, who came recommended from family. We had a great experience, where he put us at ease and arranged for photos and advert to be prepared quickly. He kept us updated and provided feedback from viewings and gave advice regarding offers. We had a great experience with Derrick and everyone from Remax and wouldn’t hesitate to recommend

Hannah · 27 November 2025

Agent replied · 26 January 2026

Hi Hannah - Thanks a lot for your kind words, Derrick and the team really appreciate it! We're glad you had a such a great experience with us. Wishing you all the best for the future!

5/5

Google

I highly recommend Remax for their selling skills. Throughout the process of selling my property, I felt that I am dealing with professionals. However, the conveyancing company they have recommended was a huge disappointment. I have gone with this recommendation because I trusted Remax but in hindsight I wish I didn’t.

Katarzyna · 14 March 2026

Agent replied · 14 April 2026

Hi Katarzyna - Many thanks for your kind review. We are sorry you had a difficult process with the independent solicitors. Wishing you all the best for the future from Sharon and the team.

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Questions about Remax Property West Lothian

Has Remax Property won any awards?

Yes. In The Trusted Agent 2026 awards: Remax Property, West Lothian won Trusted Agent.

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