★★★★★ 5/5
The Trusted AgentExcellent, outstanding service!
I would like to thank my current landlord Eoghan for my amazing experience at X1 Liverpool One. I stayed at X1 Liverpool One for 6 months and the experience from start to finish was great, Eoghan was always able to assist with anything I needed help with and was always a friendly face to see on site. I have rebooked my room and decided to stay for 48 weeks as I begin my university experience. My studio apartment is the ideal city centre location and close to everything I need and the studio itself is furnished to a very high standard.
X1 has lots of accommodation to offer in Liverpool and Manchester so I will definitely be life-long tenants with them after I graduate.
Caoimhe · 28 September 2018
★★★★★ 5/5
The Trusted AgentLived in the X1 Courtyard for my third year and had a great experience
Entered my third year of university and was looking for somewhere to live that was good priced, stylish and in Liverpool City Centre.
I ended up moving into the X1 Courtyard, Ciara McGilloway who works for X1 Lettings was extremely helpful and polite when assisting me in choosing my accommodation, Ciara was also very reachable and responsive in terms of any problems or questions I had whilst living in the Courtyard.
My overall experience was brilliant, I am now looking to re book with the X1 and work full time in the City :) :)
Jack · 25 September 2017
★★★★★ 5/5
The Trusted AgentJayne Brabin is very professional and helpful as my landlord manager
I have purchased a student unit in X1 liverpool one about two years ago. Since the time when the unit started to be rented out in October 2015 Jayne was in close contact with me helping with all the bureaucratic issues related to an overseas investor like myself. She helped me with dealing with the tax authorities to get all the necessary paperwork. All payments were per schedule and when small mistakes were made she was quick in responding and resolving all issues.
I look forward to working with her in the upcoming years.
Mori · 15 November 2016
★★★★★ 4/5
The Trusted AgentEase.
If you are struggling to find a proper accommodation, X1 lettings have varieties of accommodation you could choose from. They would not disappoint you! Currently staying at X1 The Studios and David is the manager of this building. Although it is quite a walking distance to University of Liverpool but I am more happy to have him to provide the services, it just makes me as a young teenage girl/student feel more ease when he could provide me with clear answers. It definitely solve my problems and confusion! I would definitely recommend for those who are looking for a place to stay.
Shamine · 11 November 2016
★★★★★ 5/5
The Trusted AgentTownhouse
The houses are very beautiful and brand new. The people who work for X1 are very nice and understanding. I was unable to move to the accommodation due to problems, the manger Charlotte was very helpful and understanding and she sorted me out. I am soo happy and pleased with their services and understanding towards the students.
Afsheen · 29 November 2016
★★★★★ 5/5
The Trusted AgentThe team are extremely helpful when help is required, especially David. Also, events are held on a regular basis that help everyone in the complex come together and have a great time. I am really enjoying living in X1 The Studios, and the facilities provided are of a really high standard!
Anonymous · 11 November 2016
★★★★★ 5/5
The Trusted AgentMy 1st yr uni accommodation!
Stayed in Borden court first year of university. Although I was worried before hand, it was so easy to make friends! They had alot of moving in parties and events to get involved with. Its also a really sociable environment so met so many great people in the same situation as me!
Nothing to fault, staff helped me with move in/outs and got my deposit back quickly! Looking to stay at X1 again this year with friends I met!!
Thankyouuuu :);) xx
Jay · 12 August 2018
★★★★★ 5/5
The Trusted AgentExcellent! Ciara McGilloway
Ciara McGilloway is a life saver. Really helpful an excellent agent who kept me updated with everything and made me feel welcome and excited to move into my apartment, I would not be here in Liverpool if it was not for her help and support.. The apartment is well worth the money and in a great location. I love everything about it, this is my first time moving away from home and this place is like as close to home as it could get, Will definitely be staying next year 'hopefully'. Recommend these to anyone.
Nadine · 13 September 2017
★★★★★ 1/5
The Trusted AgentWorst management
I have not experienced such bad management ever. Responding to emails, dealing with issues and communication!
I live in the Arndale house in Liverpool and do not recommend at all!!
Definitely not good value for money, every peice of furniture has fallen apart!
The kitchen area is a hazard, every chair and dining table isn't stable so no one can sit there! My mattress which I have asked to get a new numerous times all the springs stick out and I have caught my foot on poking out springs! None of the locks work so strangers are at ease to enter your living area (also emailed about and got ignored!)
Only good thing is location, however in Liverpool there is so many student accommodations in the city centre so I would definitely not book this place!
Ella · 23 March 2016
★★★★★ 4/5
The Trusted AgentBooking my room for the third year
Although it is expensive compared to other sites, you get what you pay for, communications are smooth and you can easily get along with your manager (in my case cameron). Although maintainaince can be slow and you have to keep reminding it does get done and i've just rebooked my room for the third year. Security staff Jed and Ant are very friendly and always present incase of problems or even a chat.
Rahees · 6 December 2016
★★★★★ 5/5
The Trusted AgentSarah Webster
Sarah has been very helpful with us so far helping to manage our property from abroad. We appreciate very much her professionalism and kindness.
Sabrina
Sabrina · 21 November 2016
★★★★★ 5/5
The Trusted AgentTenant of Multiple Buildings
I lived in both X1 Border Court whilst in my final year of university and then onto The Gallery when I started working.
The customer service of the company is what made me want to stay renting with them, and they made the move easy for me. They also offered me several other options when I came to deciding what building to move to. I would recommend renting with X1.
Sc · 6 August 2018
★★★★★ 5/5
The Trusted AgentThe Edge, Landlord customer care agent. Jayne Brabin
Throughout and after the purchase of an apartment at the above Jayne has dealt with all queries and concerns efficiently and speedily. I have nothing but praise for her attention and communication.
Many Thanks
Christine · 2 March 2016
★★★★★ 5/5
The Trusted AgentLara ShiersÂ
Lara Shiers is my dedicated landlord manager. Her response is always quick and I really happy to have her to take care of my property and account. I highly recommend her to others.
Isabella · 18 November 2016
★★★★★ 4/5
The Trusted AgentX1 Liverpool
The service was very good. Timely communication and prompt information on the property.
This is review is for :
Jayne Brabin
Landlord Customer Care
Ebenezer · 18 January 2016
★★★★★ 1/5
The Trusted AgentWorst management ever! X1 Liverpool One
Nothing gets fixed. Emails are repeatedly ignored!
Awefull washing machines with mold that everyone ignores.
Very poor sound insulation, loud outside.
Des · 11 February 2018
★★★★★ 5/5
The Trusted AgentJAYNE BRABIN ~ THE PROFESSIONAL LANDLOAD MANAGER
JAYNE BRABIN IS VERY HELPFUL , EXCELLENT WORK AS MY LANDLORD MANAGER !!
HE ALWAYS KEEP ME UPDATED, THANKS !!
AU · 18 November 2016
★★★★★ 5/5
The Trusted AgentJayne Brabin
I only have good things to say about Jayne's work!!! Excellent agent and always keep me updated!
Frederico Straube
Frederico · 16 November 2016
★★★★★ 5/5
The Trusted AgentExcellent service
I found Sarah Webster very obliging, polite and helpful in management of my unit at Salford Quays.
Khalid · 24 November 2016
★★★★★ 5/5
The Trusted AgentFantastic agent
Fantastic service and excellent experience.
HugoGrandpa · 24 February 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
