Reeds Rains, Liverpool reviews

★★★★★ 5/5

Google

had a flat for sale in the City Centre , had a few different agents on the sale but reeds and especially Justin, came up trumps, i accepted an offer within a week, with the plus of achieving a better price than i expected. communication was exemplary throughout, even chasing other 3rd party's involved in the sale on my behalf, if you have a property for sale, you would do right by not looking any further.. reeds give me the most viewing figures from any of the other so called big agents in the city and thus completed the sale quickly and without fuss or drama, just what i was looking for, thanks all at the city Centre branch.

Michael · 30 November 2023

★★★★★ 5/5

Google

Had my flat rented out with Tammy. Amazing person. Everything done perfectly, very efficient and very nice person.

Ying · 22 June 2026

★★★★★ 5/5

Google

I met Tammy when I was looking for a letting agent as the one I previously used was independent and at capacity. She acted quickly and helped my clients understand what rent they would get and took all the pictures for the property. It’s …

Chris · 13 November 2025

★★★★★ 5/5

Google

Fantastic team at Reeds Rains Liverpool, Hayley, Tammy, Thomas & Lewis have all been super supportive, friendly, helpful & informative at every step of the way, it’s a real team effort here, we have used the services of this particular …

Denise · 13 December 2025

★★★★★ 5/5

Google

I went with Reeds Rains to sell my flat. Excellent communication and helped me through the process all the way to the end. Special thanks to Owen Diamond, without him I don’t think we would have got the flat sold due to the mortgage offer expiring, because of the solicitors not doing their jobs. But he constantly chased them up and the sale went through!

Becki · 4 August 2024

★★★★★ 1/5

Google

Update I have contacted Leighton 3 weeks ago again no refund of landlord fees due. Any landlord please stay away if you want your income paid. It feels like they are having cash flow issues, as any normal agent would of paid this within a hour? Landlords please stay away, I have a number of properties and decided to try reeds rain. I am currently having to take legal advise over payments owed to me from nearly a year ago. Most of the employees have now left. I just hope I can recover funds before they go Again please stay away.

Harrison · 11 August 2024

★★★★★ 5/5

Google

Tammy and Tom and the Team managed the letting of our property and were absolutely fantastic throughout. Professional, friendly, and highly knowledgeable, Tammy explained every detail clearly and made the whole process stress-free. Tammy …

Joan · 13 January 2026

★★★★★ 5/5

Google

I couldn't be happier with the service. I was reassured through the entire process. I'm not living in the UK anymore and Reeds helped me feel at ease keeping me updated. I would recommend to anyone

William · 13 December 2025

★★★★★ 5/5

Google

Wow I am so impressed with Justin and the team at Reeds Rains Liverpool. They received my property and sold it in one week . The process was effortless on my behalf due to the professionalism and efficiency of the team. ReedsRains should be really proud of your expert approach and the way you represent your company . Fantastic job thanks

Sean · 26 July 2024

★★★★★ 5/5

Google

I am a first time landlord who was nervous about renting out especially since I had no idead about it. I spoke to Tammy Harper who came to visit my house the same day and she immediately made me feel confident about it. She was very knowledgeable and answered all my questions and made me feel very confident leaving the matter to her. She has always answered and help me in all matters even those questions like me doing DIY in my property in preparation for it being rented. She is very approachable and pleasant to talk and it is always a pleasure to speak to her no matter what it is we are discussing. My house is now being successfully rented out and it has been far more easier experience than I expected thanks to the help of Tammy.

K · 30 April 2023

★★★★★ 5/5

Google

As a regular investor and landlord in Liverpool I had been wanting to offload some of my portfolio for some time. Purely to ease the load. I had been messed about by private buyers and property sourcing companies. Justin at Reeds Rains suggested auction which seemed interesting and it was sold and completed within 3 months. I didnt pay a fee as that was covered by the buyer. Maggie Lyons was an absolutel STAR. Thank you so much from gareth and Karoline

Gareth · 1 March 2023

★★★★★ 5/5

Google

We recently worked with Jack from Reeds Rains as our estate agent to help us sell our property. Right from the start, Jack was professional and knowledgeable. He was able to offer great advice and guide us through the process, making the whole process much easier for us. Jack was always available to answer our questions, whether it was by phone, email or in person. He was always punctual, friendly and understanding. Overall, I was very impressed by Jack’s service and would highly recommend him to anyone looking to buy or sell a property. He made the process stress free and I am very happy with the results.

Marius · 30 January 2023

★★★★★ 4/5

Google

After 2 failed buyers and a very long conveyancing process we finally completed. Reeds Rains were so supportive during the whole process which span nearly 2 years! As someone not local to Liverpool having Justin and his team in place to help us move things along was a huge bonus. I would not hesitate to recommend their services.

Roshani · 26 June 2024

★★★★★ 5/5

Google

I’ve had such a great experience working with the team at Reeds Rains. Hayley, Tom, Tammy, and Lewis are all absolutely fantastic, friendly, professional, and always willing to go the extra mile. …

Michael · 13 November 2025

★★★★★ 5/5

Google

I have had dealings with both the Sales Team and the Lettings Team. All experiences have been positive and reassuring. The Sales Team advice has been objective, professional and accurate. No overblown hype and promises just realistic commentary and sound advice. As a buyer we never felt pressured. Even when a previously agreed sale fell through when the vendor effectively up’ed the agreed price and in response we refused further dealings with them. Reeds Rains remained professional throughout. We also benefited from Justin Barton’s advice that saved us from over-straining that delicate balance between capital growth, rental income and lettings market conditions. I highly rate Justin's opinions regarding the Liverpool market. I get the sense of a Healthy Office Culture that extends from the top down that supports both the buyer and seller, owner and tenant, in equal and balanced measure. I get the feeling that the team values long term relationships with all their valued clients rather than just going for quick-fixes. This is further supported by the fact some of their staff have been there for a long time. This works well for my partner and I who want our high value tenants looked after just as well as we are, even if that means Reeds Rains demand more from us. I specifically want to call out Tammy Harper (and Dan Sachdeva) in the Lettings Team who has been exceptional. Tammy has been great to deal with. We found her to be responsive, highly competent, skilled and experienced. And all wrapped up in a gentle professional unassuming style that works well with us and our target tenants. Tammy helped us a lot by investing her own time and effort with no guarantee of anything coming out of it for herself. As testimony to her professionalism, Tammy never made mention of it, or even alluded to it, and just let us get on with making the best decisions for us. We have experienced different elsewhere. We have had less interaction with Dan, although find him to be similarly responsive and competent. This bodes well and points towards a solid team at Reeds Rains setup for our joint success!

T · 2 September 2022

★★★★★ 5/5

Google

Tammy saved my soul, helping get my property up and running again with her experience and contacts. Tammy is straight as an arrow, no nonsense, a smiler. A force to be respected. Great instincts professional I can not praise her enough and the work alongside my property even during lockdown Tammy coordinated to get a team of builders. If I had to say a negative, it would be erm …. Can’t think of one. Thank you Tammy @ Reed Rains!!

Sarah · 29 July 2022

★★★★★ 5/5

Google

Tammy has been with the company for over 12 years, I chose this company to manage my property with this in mind, dedicated to client and company she is professional, goes the extra mile, knowledgeable about every angle of renting. Im very happy and would highly recommend the services this company provide, I opted for full management, however i did consider other services which were tenant finder fee and rent collection only. Im extremely happy we have a great landlord manager relationship, have to mention Dan in the office too, very efficient.

Angela · 29 July 2022

★★★★★ 5/5

Google

As landlords we have received a great deal of help from the lettings team, and especially have built up a very good working relationship with Sue. She has always responded quickly to requests we’ve made, and kept us informed about any jobs which needed doing at our property, and made arrangements for them to be done on our behalf. We have felt very well supported by Sue and feel she can be relied on. Thanks Sue.

PETER · 29 July 2022

★★★★★ 5/5

Google

The Property Manager, Susan Poland has been especially helpful. If requests are made for quotes for work, they are done as soon as she was able to contact the Contractors. Any queries raised were dealt with as quickly as was possible in a polite and professional Manner. As a result of her professional help/ information, our Tenant has decided to stay on at our property for another 12 months..This is what you call Client Service.

Robyn · 29 July 2022

★★★★★ 5/5

Google

Working with Ahmad as my real estate agent was an absolute pleasure! His expertise, dedication, and deep understanding of the market made my home prospecting experience seamless. He was always responsive, patient, and took the time to answer all my questions. I highly recommend Ahmad and the reed & rains agency to anyone looking for a trustworthy and knowledgeable agent.

Mohamed · 21 August 2023

★★★★★ 5/5

Google

Amazing customer service from the letting team❤️

Izzy · 13 March 2026

★★★★★ 5/5

Google

Thomas was really helpful and informative! Very quick with responses as well! Recommend

Aleah · 14 August 2025

★★★★★ 5/5

Google

Moved into my new flat a few weeks back and found the whole process to be a positive one. I would like to single out James in particular whom I found very professional and helpful in helping me sort my new place. I can't thank him enough for his hard work and efforts a real credit to his company. Also a big thank you Olivia as well whom I did have less contact time with but was also v.professional and helpful whenever I needed any help. A big thank you to you both :-) Karl.

Karl · 3 October 2020

★★★★★ 5/5

Google

I recently purchased a property through Reeds Rains offices in Liverpool.The experience was made practically stress free despite the commercial restrictions due to Covid 19. they reacted to my requests very promptly, always acting in the interests of a rapid and satisfactory conclusion to the transaction. In the absence of any member of staff on contact I was handled instantly by other members of the staff at North John Street who seemed to have all the necessary knowledge of the transaction. I would particularly thank Alex, Emma, and Jack.

Leslie · 25 August 2020