5/5
GoogleA.Very quick painless experience, the young lady that took care of me today was extremely helpful as was the gentleman that helped me last week.
Agent replied · 23 June 2023
Thanks for your review
Trusted Agent profile · Liverpool
Point Properties Liverpool reviews
★★★★★
91 reviews across 1 platform
184-186 Smithdown Road, Liverpool, L15 3JR
Point Properties's office in Liverpool, at 184-186 Smithdown Road, is rated 4.3 out of 5 across 91 reviews on 1 platform, including 91 Google reviews rated 4.3.
Reviews
Every review we hold for the Liverpool office, from every platform, shown as written. First names only.
Google5/5
GoogleThey’ve been amazing! From queries to general communication. I was in a pickle and they’ve helped me so much. They’re a very person centred organisation where I feel they see tenants as people and not numbers.
5/5
Googleno hassle with moving in and made our lives easy with the service. would highly recommend
5/5
GoogleHassle free and professional! Would recommend
5/5
GoogleGreat service and very helpful. They answer all my phone calls and explain me all the process. Strongly recommend!!
5/5
GoogleExcellent staff who have helped me throughout.
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hello, I am sorry to see you have left us a 1 Star review. I cannot locate you as a tenant or landlord on our system. Without any explanation I cannot comment or help you but if you'd like to come in and speak with us or give us a call on 0151 735 0275 we would be more than happy to help you. We always strive to deliver the best possible service so we take it very seriously when someone has not experienced the high level of service we demand and we would want to address any issue that you may have had. Thank you, The Point Properties team
1/5
GoogleRating only, no written review.
Agent replied · 15 April 2026
Hi Krasen, I am sorry to see you have left us a 1 Star review. I cannot locate you as a tenant or landlord on our system. Without any explanation I cannot comment or help you but if you'd like to come in and speak with us or give us a call on 0151 735 0275 we would be more than happy to help you. We always strive to deliver the best possible service so we take it very seriously when someone has not experienced the high level of service we demand and we would want to address any issue that you may have had. Thank you, The Point Properties team
5/5
GoogleRating only, no written review.
Agent replied · 15 January 2026
Hello Akash, Thank you for taking time to leave your 5* review - it is much appreciated. We hope you enjoy the property we have let to you. Thanks again, The Point Properties Team
5/5
GoogleRating only, no written review.
5/5
GoogleWas superb
Agent replied · 11 October 2026
Hello Wasiu, Thank you very much for your 5* review - it is much appreciated. Regards, Point Properties
5/5
Googlevery very satisfied
Agent replied · 24 October 2024
Hello Mati, We appreciate your feedback and thank you for taking the time to leave us a 5* review. From all the team at Point Properties.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Agent replied · 23 June 2023
Hi Lisa, i'm very disappointed to see that you have provided us with a one star review with no details as to why. We’ve been unable to see your details on our system to see the potential reason behind this. We are very keen to ensure we are always doing our best, if you do have any feedback that would help us improve our service in the future, please do send us an email: mail@pointproperties.info
1/5
GoogleRating only, no written review.
Agent replied · 23 June 2023
Hi Brian, i'm very disappointed to see that you have provided us with a one star review. We will review the service provided to you to ensure we can make the necessary changes.
4/5
GoogleRating only, no written review.
Agent replied · 23 June 2023
Thanks for your rating
4/5
GoogleRating only, no written review.
Agent replied · 23 June 2023
Hi Rob, Thank you for your review, it is much appreciated.
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
